Stephensons Estate Agents Avis 

The Stephensons team couldn’t do enough during our move, we can’t thank them enough

Stephensons have outstanding knowledge of the market and provide honest, clear, realistic advice about what can be expected in the marketplace. The honesty and clarity create trust very quickly in my experience; I never had any concerns that Stephensons would be the right choice to go through the process with. Their valuation advice was excellent, and they were very responsive to questions.

There is a warmth and genuineness about the staff I've engaged with; the quality of service is second to none, and their professionalism is outstanding. I highly recommend Stephensons.

Thank you to Oliver and the team at Stephensons. I could not fault the professionalism and help they provided for me. The went above and beyond the call of duty. Thank you so much.

The staff at Stephensons have dealt with a few properties for us and have been fantastic with all. Always go above and beyond, and nothing is ever a problem. Their attention to detail and information provided is always second to none. Highly recommend

Recently bought my first home and had a great experience with Stephensons. The staff made the process really easy from start to finish and were always attentive and helpful when I had any queries as well as keeping me updated at every step during the process. Would highly recommend for anyone buying in the York area !

Katie has been great all the way through the process of selling our house with Stephensons. Couldn’t have asked anymore of any of the people involved.

Fantastic service from start to finish! Made the whole process of buying my first home smooth and stress-free. Always friendly, professional and happy to help with any questions. Would highly recommend to anyone looking to buy or sell a property!

Fantastic service! The team are genuinely lovely, friendly people who go above and beyond to accommodate. Communication was excellent throughout, and they were always organised, proactive and on the ball. I always felt informed and confident that everything was in hand. Some of the best estate agents around, I couldn't recommend them highly enough!

Fantastic service from Stephensons in York. The team were professional, friendly and incredibly helpful throughout. Communication was excellent, and nothing ever felt like too much trouble. They were always approachable, responsive and happy to go the extra mile to make the whole process as smooth and stress-free as possible.

It’s refreshing to deal with an estate agent that genuinely cares about providing a great service. I wouldn’t hesitate to recommend them to anyone looking to buy or sell a property in York. Thank you again!
Fantastic service from Stephenson Estate Agents in York. The team were professional, friendly and incredibly helpful throughout. Communication was excellent, and nothing ever felt like too much trouble. They were always approachable, responsive and happy to go the extra mile to make the whole process as smooth and stress-free as possible.

It’s refreshing to deal with an estate agent that genuinely cares about providing a great service. I wouldn’t hesitate to recommend them to anyone looking to buy or sell a property in York. Thank you again!

We couldn't be happier with the service we received when selling our old house and buying our new home.

The whole process was seamless from start to finish, and the team made what can be a stressful experience feel so much easier.

Communication was great throughout, we were always kept up to date, and whenever we had any questions, someone was always happy to help.

It was really nice to deal with such a friendly and approachable team, and nothing ever felt like too much trouble.

My wife and I are really pleased with how everything went and genuinely appreciate all the help along the way. We'd happily recommend to anyone looking to buy or sell.

Thanks again to everyone involved!

If you want your properties to be sold Stephenson’s are the one! They focus on proper marketing and don’t just take average photos for the listing. I’ve dealt with multiple offices mainly York but also Easingwold and Boroughbridge, the teams are very professional and responsive whilst putting you first. Some of the negative reviews bemused me as I know many developers that will only buy from this Estate agent.

I would highly recommend Stephenson Estate Agents to anyone looking for a professional, friendly and reliable estate agent. The service has been excellent, and the team have been helpful, approachable and supportive throughout the process.

It’s refreshing to deal with people who genuinely care about their customers and take the time to make things as smooth and stress-free as possible. Thank you to the team at Stephenson Estate Agents for all your help and support. It’s very much appreciated!

Highly recommended

The Stephensons team helped me sell my house last month after being let down by another estate agents in York. The team were fantastic, nothing was too much trouble, really helped as it was our first time selling, thank you so much! Would highly recommend.

This Estate agent refused to take me to a property I am very interested to buy (cash); I am almost blind, but unlike other agents in York they would not help me or the Vendors by agreeing to take me to the property or arrange for agent to meet me. On Right Move this property seemed ideal, I have a buyer for mine, but now having to look for further properties and better agents.
Would definitely not use this Agents to sell my properties with in the future.

Booked in to view a property through Stephenson’s, and what should have been a straightforward viewing turned into a far more difficult experience than it needed to be. We did the chasing to get the viewing!

The vendor’s wife showed us around and made a number of statements about work carried out on the property and disputes with neighbours which, following our own enquiries, we found to be inaccurate. We subsequently discovered that Stephenson’s had been formally notified about ongoing disputes involving multiple neighbours, as well as concerns regarding substandard work, but this information was not disclosed to us.

Had we relied solely on what we were told during the viewing, we could have made a very expensive mistake.

Our experience has left us with serious concerns about the level of transparency and professionalism. We certainly wouldn’t recommend taking everything you are told at face value when dealing with this agent. Buyer beware.

It is also worth doing your homework on the qualifications of the people you are dealing with. Stephenson’s makes a point of highlighting membership of the National Association of Estate Agents, but prospective buyers should understand exactly what that membership means and, importantly, check whether the individual dealing with their sale is RICS qualified.

For us, the whole experience left a very 1970s estate-agent impression — rather more Arthur Daley than professional property adviser.

Do your own checks, ask difficult questions and don’t assume the agent has told you everything you need to know.

Amber is outstanding!
Our experience has been fantastic and it’s all down to Amber. She is extremely professional whilst being very personable. A credit to the team. Thank you Amber

Stephensons must genuinely be the worst, uneducated, inexperienced estate agents in the north. They misrepresented the property, they were dishonest, very unprofessional and just inadequate with communications. The service is just so awful, and their bullying tactics so blatant, that we had to pull out of the purchase.