Stones Young Sales & Lettings Avis 

I've worked with stones young for a few years and they are always, prompt, courteous and efficient and this latest sale was no different. Great marketing and plenty of offers. Quick sale, thanks again to the team.

Stones Young in Brownhill were very professional from the outset, pictures and descriptions were excellent and kept us updated throughout the selling process.

Stones young are a very professional and efficient estate agents. We have used their services three times in a very short period of time. We are very happy with their communication every step of the way. We had several days of viewing for our property which were seamlessly organised.
We would recommend them as a personable team giving a professional service with a good result

Oliver & Ben were very pleasant to deal with and made my property transaction smooth.

They kept me constantly updated with any progress and I couldn’t ask for much more.

Stones Young Blackburn were excellent- they communicated promptly and marketed our home superbly. They were Professional, friendly and always on hand to support and help with any questions we had re the sales process. Mark in particular helped make the sales process less daunting and all of the team members wanted to do their best for us. We can thoroughly recommend them. Thanks again for all your hard work!

I would recommend Stones & Young to anyone looking to buy or sell a house. Everyone was professional, polite and helpful. I was kept up to date with progress both in person and via the App they use and did not ever have to chase for an update. Excellent!

Absolutely brilliant from start to finish. We were first-time buyers and had massive issues with our original solicitors. Stones Young were always more than happy to help with any queries I had / chasing of solicitors (and I rang.. a lot!). I have since recommended Stones Young to family and friends selling houses as they made our experience far less stressful than it could have been.

Such an amazing team - a special thanks to Andrew and Mark who took most of my calls and helped soo much!☺️

Purchased a property at the start of the year with Mark from Stones and Young. The whole process was smooth and professional from beginning to end. Mark was very helpful, responsive, and made everything straightforward. Really pleased with the service — highly recommend!

Stone young excellent service staff very knowledgeable and kept us updated dated on the progress of the sale .

We had an amazing experience with Stone Young while buying our first house. From start to finish, their team was professional, patient, and incredibly helpful. They guided us through every step of the process, answered all our questions, and made what could have been a stressful experience completely smooth and enjoyable.

Thanks to their expertise and dedication, we found our first home! We couldn’t be happier with the service and would recommend Stone Young to anyone looking to buy a home. Truly a 5-star experience!

First class service from start to finish

Team were very attentive even with a fussy supply chain. Took time out to reassure of the process and timeframes.

Jack and the team were always available to speak to. They provided the necessary information when required and kept me appraised of progress.

Great communication with all departments

Mark delt with our enquires, he was so lovely and always so quick at replying and resolving issues. He made the experience so much easier and is by far the best agent I have dealt with. He delt with with everything in a very professional manner, highly recommend him.

I’ve found the team extremely difficult to deal with. Whenever I ask a question, they either don’t respond, forget to follow through, or patronise me when I raise something that needs attention. Harriet even hung up the phone on me while I was speaking politely, simply because she couldn’t be bothered to deal with me as a customer.

When I ask to speak with Joanne, someone else always calls back instead, so you never actually get clarity. Overall, the whole experience has been unprofessional, frustrating, and disappointing. I’m not surprised at all by the other 1-star reviews.

Happy to provide named and direct reviews if needed.

First impressions were good, a valuation given, (which was way over valued) all nice and friendly then thats it. They turned up late for every viewing having customers waiting. When our house was sold we didn’t hear anything from them at all, we sorted out everything ourselves even the hand over, they never even bothered putting a sold sign up. Very unprofessional when answering the phone and the sales team don’t have a clue about selling or negotiating. Our buyers had the same experience too.

This is the 3rd time of using Stones Young Estate Agents, once as a Purchaser and twice as a Seller and can’t praise them enough.
Essentially, if living in Lancashire, I would not choose any other Estate Agents.
From initial contact through to completion, our experience has been a positive one. Why???…..simply because they care.
They are helpful, knowledgeable and go that extra mile in making what is potentially a stressful experience and turning it into a positive one.
Mark especially along with Harriet, Andrew and Jack have provided excellent support and seamless service.
Mark has gone the extra mile throughout our experience, chasing up, giving us regular updates and generally helping us every step of our journey.

After many substandard and frankly horrendous experiences with other Estate Agents in the area, Stones Young stand out and take the hassle out of moving. Great value for money. Thanks to all.

What a joke these people are. Buyers don't waste your time and energy with these people. I truly wish that I had looked at this site before dealing with these people.
Put an offer in full asking price 8 days ago then increased it to above the asking price.
Then wasted more time and been so foolish to provide them proof of funds. Seller took another offer which is there choice but I believe 8 days is totally unreasonable to get back to you with an answer when you have offer above the asking price. If they wanted offers over it should clearly say..
I hope the firm sticks to the strick rules covered by GDPR .

I certainly won't be looking at property s for sale by stones young take too long to get back to you