Storage King - Cambridge Avis 20

TrustScore 4 sur 5

4,2

505 Coldhams Lane, CB1 3JS Cambridge, Cambridgeshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Please read the cancellation terms and conditions. I made the mistake to follow a verbal conversation but now I have learnt that is better to follow the print nowadays. Cambridge Area Manager reviewe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All thanks to the receptionist Donna. She took us through the whole procedure: paperwork, showing us around, explanations, encouragement and feeling of security with calmness, efficiency and most of a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was first time when we used self-storage facilities. The registration and payments were very quick, the people who were dealing with our request were very friendly and knowledgeable, and treated us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really pleased we chose Storage King in Cambridge, the onboarding experience was easy, freindly and so straightforward whilst the store itself is professional and spotlessly clean. Special shout out t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de stockage
  2. Services de déménagement et de stockage
  3. Magasin d'articles de déménagement
  4. Garde-meubles en libre-service
  5. Entrepôt

Écrit par l'entreprise

Storage King Cambridge is the perfect solution when it comes to creating more space. Our state-of-the-art facility is located on Coldhams Lane, offering a selection of unit sizes with flexible lease agreements from as little as two weeks. Along with a manned reception, box shop, and shredding service, customers also enjoy flexible access to our facility 7 days a week.


Coordonnées de contact

  • 505 Coldhams Lane, CB1 3JS, Cambridge, Cambridgeshire, Royaume-Uni

  • 01223 241 184

4,2

Bien

TrustScore 4 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Based on the updates

Please read the cancellation terms and conditions. I made the mistake to follow a verbal conversation but now I have learnt that is better to follow the print nowadays.
Cambridge Area Manager reviewed my issue and dealt with it the best he could.

25 février 2026
Avis spontané
Logo de Storage King - Cambridge

Réponse de Storage King - Cambridge

Thank you for sharing your experience. We’re glad to hear the regional manager was able to assist. We appreciate you taking the time to leave us your feedback!

Noté 1 sur 5 étoiles

Trust issue

Trust issue
Stored there for a while they advised of increase of charges then I noticed they kept increasing the charges without telling me as well would check invoices and notice it’s £5 a month more expensive this month
Gave notice to move out I owes them £44.17 for the last storage fees they tried to take £188.29 from my bank as direct debit an overpayment if £145.12 I had not alternating but to cancel the payment now they want to charge me a bounce fee when the issue is their wrong doing I gave notice before the last invoice was issued they had over a week to alter or issue a credit note

24 juin 2025
Avis spontané
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Réponse de Storage King - Cambridge

Thanks for taking the time to leave us a review. Our Regional Manager has tried to call you but has been unable to reach you. Please can you return the call at your convenience to discuss your concerns further.

Noté 5 sur 5 étoiles

Excellent customer service

The two members of staff were extremely helpful (Donna and Dave?) and the entire process was handled efficiently and accurately. Highly recommended.

10 décembre 2023
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Réponse de Storage King - Cambridge

Thanks for your fantastic review! Quality customer service is one of our top priorities and something we strive for each and every day.

Noté 5 sur 5 étoiles

Good experience

Straightforward booking process. Excellent contact with staff prior to and on the day of commencement. Good access to facility (road works aside). Was actually given a slightly larger storage at no additional cost. Happy with experience so far.

18 octobre 2023
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Réponse de Storage King - Cambridge

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to our Cambridge store.

Noté 5 sur 5 étoiles

I had an amazing experience with…

I had an amazing experience with Storage King, and I want to give a special shout-out to Jade at the Cambridge office. Her assistance was simply amazing. The service I received was top-notch, and Jade's professionalism and helpfulness really stood out. I highly recommend Storage King, and I'm grateful for the excellent support I received from Jade

27 septembre 2023
Avis spontané
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Réponse de Storage King - Cambridge

Thanks for leaving a review. Jade is always going above and beyond. We’ll be sure to share your praises with her!

Noté 5 sur 5 étoiles

Staff was lovely and very helpful

The site is clean and well looked after and staff was lovely and very helpful

27 août 2023
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Réponse de Storage King - Cambridge

Thanks for your fantastic review and feedback on our great facilities and customer service. We look forward to seeing you in our store again!

Noté 5 sur 5 étoiles

Staff where really helpful

The staff at storage king where really good (Donna) who served us was really helpful and good at explaining the set up,,, it’s clean and easy to use and the price was fair having had quotes from others. Would definitely use again.

25 août 2023
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Réponse de Storage King - Cambridge

Thanks for rating our Cambridge store's service so highly! We appreciate your feedback and will be sure to pass your compliments on to Donna and rest of the team.

Noté 5 sur 5 étoiles

Great communication from the start

Great communication from the start. Good information about the place and options. The place feels good, clean and secure.

10 juillet 2023
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Réponse de Storage King - Cambridge

Hearing that you had a five-star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come!

Noté 5 sur 5 étoiles

very good service

It was first time when we used self-storage facilities. The registration and payments were very quick, the people who were dealing with our request were very friendly and knowledgeable, and treated us like very special customers. All our question were answered well, which dissolved all our fear of using unknown facilities and made us feel very comfortable. Very good service.

3 juillet 2023
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Réponse de Storage King - Cambridge

Thank you so much for taking the time to share your experience with us! We know how difficult it can be to rent a storage unit for the first time so it makes us very happy to hear that you had a smooth stay. We hope to see you again soon!

Noté 5 sur 5 étoiles

Friendly helpful staff easy to access…

Friendly helpful staff easy to access after hours would recommend storage kings

18 juin 2023
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Réponse de Storage King - Cambridge

Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.

Noté 5 sur 5 étoiles

Really pleased we chose Storage King Cambridge

Really pleased we chose Storage King in Cambridge, the onboarding experience was easy, freindly and so straightforward whilst the store itself is professional and spotlessly clean. Special shout out to Jade who was "over and above". Thaks Jade

26 juin 2023
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Réponse de Storage King - Cambridge

Thanks for leaving a review. You’re right, Jade is always going above and beyond. We’ll be sure to share your praises with them!

Noté 5 sur 5 étoiles

Brilliant staff

Brilliant staff, reliable and accommodating. Jade in particular was very helpful. Would highly recommend to anyone.

28 mai 2023
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Réponse de Storage King - Cambridge

Thank you so much for your wonderful review! We are extremely proud of our excellent customer service and are so happy to hear that you had a great experience with Jade at our Cambridge store.

Noté 5 sur 5 étoiles

All thanks to the receptionist Donna

All thanks to the receptionist Donna. She took us through the whole procedure: paperwork, showing us around, explanations, encouragement and feeling of security with calmness, efficiency and most of all a smile when you could see how hard it was for her being on her own there. We feel calm ourselves knowing she is there to help us if we need. Brilliant work Donna!

18 mai 2023
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Réponse de Storage King - Cambridge

Thanks for your fantastic review! Quality customer service is one of our top priorities so it makes us very happy to hear that you had a great experience with Donna at our Cambridge store.

Noté 5 sur 5 étoiles

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, and the whole process ran smoothly.

15 avril 2023
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Réponse de Storage King - Cambridge

Thank you for your kind comment. We are happy that you are satisfied. We work every day to make people's lives easier.

Noté 5 sur 5 étoiles

The staff are very helpful and offer a great service

The staff are very helpful and explained thoroughly how it all worked - a very satisfied customer as we are in between moving!

28 février 2023
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Réponse de Storage King - Cambridge

Thank you so much for your wonderful review! We know how stressful moving can be so it's great to hear that you had a smooth and pleasant experience thanks to our Cambridge team.

Noté 5 sur 5 étoiles

Great service

Great service, lots of helpful advice. Packaging in stock with guidance on what we might need.
Can definitely recommend Storage King 👍

2 mars 2023
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Réponse de Storage King - Cambridge

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark!

Noté 5 sur 5 étoiles

The staff where very helpful

The staff where very helpful with our requirements and made things very easy I would highly recommend this branch.

22 février 2023
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Réponse de Storage King - Cambridge

The team here at Cambridge is thrilled to receive such a great rating.

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