Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly. He explained everything thoroughly without being overbearing or trying to hard sell anythin... Voir plus
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Lisez les avis des autres
Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
L'entreprise a répondu
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself. Highly recommend as they put the customer... Voir plus
L'entreprise a répondu
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Store First Self Storage
Écrit par l'entreprise
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Coordonnées de contact
Royaume-Uni
- info@storefirst.com
- www.storefirst.com
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Store First Self Storage
Thank you for the 5 stars for our Leeds storage - we're glad to hear the team have been able to help with your storage needs. Thanks again for choosing Store First!
its only been 1 day,but so far so good…
its only been 1 day,but so far so good and really helpfull staff.
14 avril 2026
Réponse de Store First Self Storage
Thank you for the great review for our Liverpool self storage - we're thrilled the staff have been able to help with your storage needs and everything has been good so far. Thanks again for choosing us!
Excellent facility and staff
We used this storage facility, excellent level of service. The pricing was fully explained and they sent emails to remind you when the money was going out with the invoice. On sign up the team where friendly and approachable, explained the process. Easy to sign up and begin using straight away.
Using the storage was really effective for us, coming and going when we needed and trolleys available. When we notified them we had emptied the rented space, again very friendly and I had my 3 days refunded within 1 hour.
Highly recommended and we would use again if we need to store our things.
Thank you
8 avril 2026
Avis spontané
Réponse de Store First Self Storage
Thank you for the great review for our Mansfield storage! It’s great to hear that the team made the whole process clear and easy from the start, and that the communication around billing and reminders was helpful. We always aim to keep things straightforward and transparent, so it’s brilliant to know that came across.
We’re also really pleased the flexibility of access and on-site facilities worked well for you, and that the move-out and refund process was handled quickly and smoothly.
We truly appreciate the recommendation- thank you for choosing us!
Friendly staff that helped me through…
Friendly staff that helped me through all the paperwork and showed me the process of gaining 24 hour access to my unit.
24 mars 2026
Réponse de Store First Self Storage
Thank you for the great review for our Rochdale storage! We pride ourselves on maintaining a stress-free customer journey and we're pleased the team have been able to help with your storage needs. Thanks again for choosing Store First!
Amazing service from the minute you…
Amazing service from the minute you call .
From the pick up service to the allocation of pod simply flawless. Pricing is extremely good value for money.
I would highly recommend to anyone who is looking for storage .
14 avril 2026
Réponse de Store First Self Storage
Thank you for the great review for our Leeds storage - we're thrilled to hear you've had amazing service from the first phone call. Great to know you've had a 'simply flawless' storage experience! Thank you for the recommendation.
The staff were really polite and helpful
25 mars 2026
Réponse de Store First Self Storage
Thank you for the great review for our Burnley storage. We're glad you have found the team to be polite and helpful! Thanks again for choosing Store First.
Amazing experience with storefirst
Amazing experience with storefirst ! Easy, clear, no issues, 24h entry. I will definitely recommend this company.
13 avril 2026
Avis spontané
Réponse de Store First Self Storage
Thank you for the great review for our Preston storage - we're thrilled to hear you have had an amazing experience with no issues! Thanks again for choosing Store First.
Réponse de Store First Self Storage
Thank you for the great review - we're glad the team has been helpful for your storage needs!
Excellent customer service
Excellent customer service, everything was straight forward. Having a van arrive to take our things to the storage unit was a bonus, this is such a great idea.
12 avril 2026
Réponse de Store First Self Storage
Thank you for your wonderful feedback for our Barnsley storage! We’re thrilled to hear you found our customer service excellent and the process straightforward. The van service is indeed a great convenience, and we’re glad it made your move easier. Your kind words inspire us to keep delivering the best experience possible!
House clearance 10-04 26
Their van arrived promptly, their admin's instructions were clear, their premises were clean and accessible. In short, what's not to like?
11 avril 2026
Réponse de Store First Self Storage
Thank you for your fantastic feedback from Burnley! We’re pleased to hear the van arrived promptly, the admin team provided clear instructions, and that you found our premises clean and easily accessible. It’s wonderful to know your experience was smooth and hassle-free!
I’m very happy with my experience I was…
I’m very happy with my experience I was moving house and needed to store some things until I got a shed.
I was signed up by Leah who got me a fantastic deal for my needs.
The process of using my locker and storing things were very straight forward I felt my belongings were safe and it was very useful for my needs.
Daniel was great and helped me put my belongings in and out and showed me how everything was used.
Overall this was a great service and I’m very pleased.
13 mars 2026
Avis spontané
Réponse de Store First Self Storage
Thank you for sharing your positive experience at Preston! We’re delighted Leah could find you a fantastic deal perfectly suited to your needs. It’s great to hear that the locker process was straightforward and gave you peace of mind about your belongings’ safety. Daniel’s helpful support during your move clearly made a difference. We’re proud to provide a service that meets your needs so well and look forward to assisting you again!
Réponse de Store First Self Storage
Thanks for the great review for our Burnley store - we're glad you've found the team friendly and excellent!
Great customer service
Great customer service, whenever I had any questions through email, I received responses within minutes of asking. Everything had clear instruction and was answered clearly. Would certainly recommend to anyone and will use again in the future when required.
20 février 2026
Réponse de Store First Self Storage
Thank you for the kind words for our Derby storage! We're thrilled to hear you've had great customer service and all your questions answered promptly! Thanks again for the recommendation.
everything was done with patience and…
everything was done with patience and professionally by the lady at the reception. i am definitely happy as a customer
2 avril 2026
Réponse de Store First Self Storage
Thank you for taking the time to leave a great review. We're glad to hear everything was done professionally and it's left you a happy customer!
Excellent Customer Service
As always, friendly and polite service from your staff. Staff as so helpful - nothing is too much trouble for them.
9 avril 2026
Réponse de Store First Self Storage
Thank you for the great review for our Ellesmere Port self storage - we're pleased to hear you've found the team friendly and polite. They take great pride in providing exceptional support! Thanks again for choosing us.
Friendly and very efficient staff
Friendly and very efficient staff. Clean and safe environment.
10 avril 2026
Réponse de Store First Self Storage
Thank you for the great review for our Blackburn storage! We're glad you've found the team to be friendly and efficient and the environment safe and clean. Thanks again for choosing Store First.
Professional & a good price
Professional, welcoming and friendly. Everything explained clearly and precise. Shown around and to storage unit. Helped set up my passkey on my phone. And a good price.
9 avril 2026
Réponse de Store First Self Storage
Thank you for the great review for our Rochdale self storage! We're glad you've found the team to be welcoming and helpful and they've explained the process clearly. Thanks again for choosing Store First.
Really good storage facility
Really good storage facility. Great princes and excellent security. A variety of sizes of storage units available. The staff are really friendly and very helpful. Theres a lift so no stairs to get to storage on different floors. The paperwork is easy to complete for the agreement.
3 avril 2026
Réponse de Store First Self Storage
Thank you for the kind review for our Mansfield store. We're pleased you've appreciated our great prices and excellent security. We pride ourselves on providing an easy process for our customers and we're glad the team have provided friendly and helpful service and you've found the paperwork easy! Thanks again for choosing Store First.
Friendly helpful staff and the units…
Friendly helpful staff and the units are so clean and tidy
21 mars 2026
Réponse de Store First Self Storage
Thank you for the great review for our Preston storage! We're glad the team have been helpful and friendly and you've found the units clean and tidy. Thanks again for choosing Store First.
staff were so helpful nothing is too much…
They are so helpful nothing is too much trouble .lovely staff go out their way to be helpful
21 mars 2026
Réponse de Store First Self Storage
Thank you for the great review - we're pleased to hear the team have gone out of their way to be helpful, we pride ourselves on providing an exceptional customer journey! Thanks again for choosing Store First.
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