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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve had a great experience renting a container here for last 2 years. The service is top notch and the staff is incredibly helpful they always go the extra mile to assist with any request. ​The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to take a moment to express my sincere gratitude to Store Thaand their fabulous team. For the past several years, the service I have received from Store That has been consistently excelle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An outstanding, cost-effective service from start to finish. They were incredibly warm and helpful, especially as I had never used this kind of company before. They gave essential advice, and did w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had my storage here for 8 years since 2015. Before I decided this company, I looked around 5 - 6 Self Storage. Among them this Store That is the best price and best location for me. They are al... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepôt

Écrit par l'entreprise

A family run self-storage facility in the heart of London, Docklands, providing excellent storage solutions and superior customer service


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Highly recommended Excellent service and facilities!

I’ve had a great experience renting a container here for last 2 years.
The service is top notch and the staff is incredibly helpful they always go the extra mile to assist with any request.
​The facility is very well equipped with a forklift and a loading ramp, which makes unloading large trucks and containers much easier.
The location is also very convenient and easy to access.
​If you're looking for a reliable storage solution with professional support this is definitely the place.
Highly recommended!

22 janvier 2026
Avis spontané
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Réponse de Store That

Dear Alex, It is a real pleasure to be a part of your new business venture and to take the stress out of handling your first bulk consignment in. With our long history in logistics and handling, we are happy to help where we can and it means some challenges which seem daunting to our customers, are run of the mill for us, although I must say your super-sized and heavy items did challenge us too. Nevertheless, it was done wihtout fuss and we thank you for mentioning your appreciation of this! All the best.

Noté 5 sur 5 étoiles

I wanted to take a moment to express my…

I wanted to take a moment to express my sincere gratitude to Store Thaand their fabulous team. For the past several years, the service I have received from Store That has been consistently excellent. The facility has always been secure, clean, and well-managed, and any queries I've had were handled promptly and professionally. It has given me complete peace of mind knowing my belongings were in such good hands. They alos assisted me with a huge delivery of large items (around 40 boxes 2mx1m in length. They received it on my behalf. I dont think other facilities would do that to that extent.
Thank you for providing such a reliable and great service throughout our time together. I will not hesitate to recommend Store That to friends and family in the area.

Thank you to all and all the best!
Nargis

2 décembre 2025
Avis spontané
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Réponse de Store That

Thank you Nargis, for writing such a comprehensive and great review. It was a long association we had together and we are so pleased you found it worked so perfectly for you, as indeed it did for us. We wish you every success in your business going forward and hope to see you here again.
Richard

Noté 5 sur 5 étoiles

Friendly, professional company who actually care about people.

An outstanding, cost-effective service from start to finish.
They were incredibly warm and helpful, especially as I had never used this kind of company before.
They gave essential advice, and did whatever they could to save me money and find the right size unit based on my ever-changing descriptions.
I hope they get to read this and understand just how integral they were to me moving house. Thank you!

16 décembre 2025
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Réponse de Store That

We do read and appreciate every review. I'm glad that our drive to go above and beyond for our customers was felt by you. It means a lot to hear that our team could make your stay easier and offer guidance that really mattered. Thank you for taking the time to share your experience — we’re thrilled we could support you every step of the way and wish you all the best on your next step, and you will always be welcome back with us

Noté 5 sur 5 étoiles

I have been accommodated by Oliver and…

I have been accommodated by Oliver and Richard. I be thankful to them for all the support.

17 novembre 2025
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Réponse de Store That

Thank you so much for your kind words. It really means a lot to hear that both Richard and I could support you. Knowing we helped make things easier for you is exactly why we do what we do, and we’re really glad it made a difference.

Noté 5 sur 5 étoiles

Good Service

Good Service

12 septembre 2025
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Réponse de Store That

Thank you for your review! We always aim to put service at the top of our priorities, so I’m glad it’s being reflected. And you are always welcome back.

Noté 5 sur 5 étoiles

Excelent customer service

After using their premises for almost 2 years, we never had problem, they are always willing to help
100% recommended

29 juillet 2025
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Réponse de Store That

Hey Mauricio,

Thank you for your kind review!

We're so pleased to hear everything always went smoothly during your time with us. We aim to always be helpful and reliable no matter the situation, so it’s great to know that made a difference. We truly appreciate the recommendation and wish you all the best!

Noté 5 sur 5 étoiles

Excellent services

Excellent services. Friendly and professional team who are always ready to assist you. Had no issues at all, and I will definitely go back to them when I require a storage unit again in future.

25 juillet 2025
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Réponse de Store That

Thanks so much for your lovely feedback! It means a lot to the whole team here to know we could make things easy and hassle-free for you. We’re really looking forward to helping you again whenever you need more storage.

Noté 5 sur 5 étoiles

Excellent service

Excellent service from inception to termination. Clear terms of engagement and helpful team.

17 mai 2025
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Réponse de Store That

Thank you so much for your kind words! We're really pleased to hear you found the service clear and helpful from start to finish. If there's ever anything else you need, don't hesitate to get in touch.

Noté 5 sur 5 étoiles

Great experience

Had a fabulous transaction and interaction with Store That, when I ordered a bumper load of plastic crates this week, which Richard went out of his way to deliver to my house. The crates were very reasonably priced and the (voluntary) service was nothing short of efficient. The friendliness was technically an added bonus, but was really the best aspect of the whole experience. Very encouraging to encounter such individuals, and such professionalism. In addition, I have found a company that I will definitely return to next time I need anything storage-related.

19 décembre 2024
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Réponse de Store That

Dear Jessie, it was a pleasure to assist you and I really appreciate the lovely review. We are a 75 year old company and the default position has always been to do our best for anyone who has reason to make contact with us and this often involves going beyond what would be expected, as I know how nice it feels when I am on the receiving end of someone else's kind gesture.
Merry Christmas. Richard

Noté 5 sur 5 étoiles

Excellent, helpful and friendly storrage

You couldn't ask for a better, friendlier, and more helpful service from this family-run storage business.
The facilities are kept meticulously clean, easy to access, and safe.
When I did my research, they were the cheapest in the area. They offer big businesses storage rooms as well as smaller family-sized units.

1 décembre 2024
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Réponse de Store That

Hello Nicoline; it was always lovely to have you on site, rushing around with your double buggy between school runs and work but didn't your kids grow up fast!! I don't know where the years went and I enjoyed the many chats we had. We loved having the kids in the office, excited to raid our sweetie jar and I remember our Dominic baking party cakes for them in their early years. Thank you for a great review. We shall miss you and we all wish you and your family a fabulous Christmas and the vey best for the years ahead. Richard

Noté 5 sur 5 étoiles

Meets the highest standards

The move in and out went smoothly, my things were in a safe place. I highly recommend it. More than that, I want to say a big thank you to the team. They respond immediately to e-mails, the preparation of documents was easy and the attitude towards the customer corresponds to the highest standards.

23 mars 2024
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Réponse de Store That

Hey Svetlana,

Wow, thank you so much for your awesome review! We're so happy to hear that everything went smoothly with your move and that you felt your things were safe with us.

Our team is dedicated to providing top-notch service, and it’s great to know that you found us responsive and easy to work with. Your kind words and recommendation really made our day!

If you ever need us again or just want to say hi, don’t hesitate to reach out. Thanks again, and take care!

Best,

Oliver

Noté 5 sur 5 étoiles

Fantastic Storage provider MUST USE

We have been using this storage provider for a few years now and it has been such a pleasure and problem free experience Richard, Oliver and Dominic have been amazing thank you A*A*

27 juin 2024
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Réponse de Store That

Hey Dean,

Thank you for the fantastic review and for sharing your experience with us! We're delighted to hear that your time with us was enjoyable and hassle-free, as our goal is to make storage as stress-free as possible.

It was always a pleasure having you or your team on site. If you ever need our services again, you're always welcome back.

Warm regards,
All of us at Store That

Noté 5 sur 5 étoiles

Fabulous

Fabulous - super efficient and professional - great units and easy to get into and park close up!

13 avril 2024
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Réponse de Store That

Thank you Angela,

We strive for excellence in both our service and facility, I'm just happy that comes across.

Even when we expand, being able to park close to units has always been a constant design plan.

Noté 5 sur 5 étoiles

Reliable Team and Service

I was given clear communication about how the service works. The Storage Units are 100% clean and items safely intact.
Oliver is helpful and flexible with anything you need assistance with. Staff are always there when you call or when you visit the site, during office hours.
StoreThat are a great team, that you can rely on.

11 mars 2024
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Réponse de Store That

Thank you Elena,
We always try to offer a personal service for all our customers, and staying flexible just makes the already stressful situation of moving personal belongings just that little bit easier.
It is always a pleasure to chat every time you are in.

Noté 5 sur 5 étoiles

Impeccable service!

I recently had the pleasure to store my belongings with ‘Store That’ and was extremely impressed by their service. A huge thanks to Richard and Oliver - their exceptional customer service and flexibility really stood out. When I needed help with moving my belongings outside of their normal working hours, they agreed to stay late to assist me, which was greatly appreciated. I would definitely recommend 'Store That' for their impeccable service and will not hesitate to use their services again in the future!

13 mars 2024
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Réponse de Store That

Hey Alina,

Thanks for the amazing review, we pride ourselves on the personal service we offer all our customers.
I’m happy we could help you out of a difficult situation. In emergencies, we will always do what we can to help, especially in a time already stressful enough.

You are always welcome back to store with us, or pop in for a cup of tea.

Noté 5 sur 5 étoiles

Exceptional Service and Stellar Experience with StoreThat!

I recently had the pleasure of using StoreThat's services, and I must say, the experience was nothing short of amazing! From start to finish, their customer service was brilliant. I had the pleasure of dealing with Oliver, who was always incredibly happy, chirpy, and helpful. His positive attitude made the entire process a breeze.

StoreThat's facilities are top-notch, providing ample space and security for all storage needs. But what truly sets them apart is their outstanding customer service. Oliver went above and beyond to ensure that all my questions were answered and that I felt confident in my decision to store my belongings with them.

I cannot recommend StoreThat enough! If you're looking for a reliable storage solution with exceptional service, look no further. 1000% would agree and would recommend this company to anyone in need of storage services. Keep up the fantastic work!

24 février 2024
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Réponse de Store That

Thank you for such kind words, The Pleasure was ours every time you were in.
I'm delighted that I could make your stay with us such a pleasant experience, and you are always welcome back, even if it is just to pop in for a chat and a cup of tea.

Noté 5 sur 5 étoiles

Long Term Customer

I have used Store That for almost 4 years. The staff are fantastic, the facility is spotless and extremely well cared for...what more could you want

13 février 2024
Avis spontané
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Réponse de Store That

Thank you so much Deanna. We can say the same about yourself and Nick. Fantastic people to know and work with and always a pleasure to have on site. What more could we want too! I do hope our paths cross again and meanwhile, wish you all the best. Richard

Noté 5 sur 5 étoiles

I have had my storage here for 8 years…

I have had my storage here for 8 years since 2015. Before I decided this company, I looked around 5 - 6 Self Storage. Among them this Store That is the best price and best location for me. They are always friendly and kind. It is like family atmosphere. Even owner / President of the company, sometime helps customers who are carrying their boxes. This is very secure storage. No worry about break in , stealing, etc. Highly recommended.

15 janvier 2024
Avis spontané
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Réponse de Store That

Hello Hisao. Thank you for your lovely words. It is not in my general nature to standby and watch someone who needs help, so this ethos is filtered through to the team as well. It is only through reviews like yours that potential customers will understand the difference in the overall level of service they will receive here and I am appreciative that you have highlighted it. We look forward to supporting your needs for the next 8 years! Best wishes Richard

Noté 5 sur 5 étoiles

Fantastic experience using self storage

This was the first time I ever had to use a self storage in my life. My experience with StoreThat Canary Wharf was nothing but FANTASTIC. I was able to find an empty storage room and complete the process within 2-3 days and that because I took time in deciding otherwise it can be within minutes if you know what you need. My belongings were in storage for 5 months. Oliver Hughes is the manager who handled my case. He is lovely to work with, very responsive, works with your needs , gives you all the options and helps you make the right decisions.
The storage facility is A grade. It is clean, safe, easy to access, no bugs, right temperature[cooler] for things to not go bad. I highly recommend using StoreThat at Westferry Rd Canary Wharf.

1 juillet 2023
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Réponse de Store That

Thank you for your kind words, We always put customers first, and I’m thrilled that our service not only met but exceeded your expectations, transforming your first storage experience into more than just a place for
your goods to sit.

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend, very professional and accommodating. The facilities are very clean and updated - Oliver and team have helped me out of a jam on more than occasion when I was out of the country.

3 novembre 2023
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Réponse de Store That

Thank you for the kind words, you were always a delight and we were happy to help however we could, as we understand that things don't always go the way you have planned.

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