I turned up at Bolton Audi without an appointment as I had a problem with the petrol filler cap, it wouldn't open. The receptionist listened to my problem and assured me that she would find someone to... Voir plus
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Took £500 of my money for a ‘refundable deposit’. Decided against getting the car and a month later still begging them to return my money.
The sales person was female. I appreciated that she was and she treated me with respect. As an older lady who is a widow it makes a difference. Maybe there should be more female sales personnel?
We just wanted to say a huge, huge thank you to Cleo in Service — she has been absolutely incredible from start to finish. Throughout what has been a really stressful and frustrating situation (th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Grosvenor Street, Bolton,, BL2 1NN, Lancashire, Royaume-Uni
- 01204 896 955
3,0
Moyen
109 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Avoid
Avoid. Sold me a car with faulty air conditioning.Taken to a different Audi garage which have been unable to fix after a number of attempts. During my experience with Audi Bolton, they’ve broken numerous FCA regulations. They won’t even acknowledge your complaints. Will be reporting them to the FCA.
1 novembre 2024
Avis spontané
Réponse de Stratstone - Audi Bolton
Hi Joe,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
Excellent service!
8 octobre 2024
Réponse de Stratstone - Audi Bolton
Hi Alison,
Thank you for your five stars! We value your feedback.
Customer Services
Réponse de Stratstone - Audi Bolton
Hi Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Customer servicd
The customer service was outstanding.if i could afford to go for sevice and repairs i would definatly go there.
1 septembre 2024
Réponse de Stratstone - Audi Bolton
Hi Robert,
We appreciate your kind words about our customer service.
We strive to provide excellent service to all our customers.
Customer Services
Part Exchange
Efficient in providing information and processing the car sale. Easy access to documentation and payment systems.
14 octobre 2024
Réponse de Stratstone - Audi Bolton
Hi Helene,
We appreciate your kind words and are glad to hear you found our process efficient and easy to navigate.
We strive to make the car buying experience as smooth as possible for our customers.
Customer Services
L’expérience Trustpilot
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