Great service as always from Marcus and the team in service at the Tonbridge dealership. They set a high standard and consistently exceed it! I only wish your sales team had half the capability. T... Voir plus
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Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you
Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss.... Voir plus
L'entreprise a répondu
Listened to the problem being experienced, located the cause and resolved quickly. Also understood my needs for a courtesy car and provided a suitable vehicle
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Woodgate Way, TN11 0FU, Tonbridge, England, Royaume-Uni
- 01732 913 242
4,4
Excellent
155 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Superb customer experience
Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you
15 octobre 2026
Stratstone as a Dealer is ok
Stratstone as a Dealer is ok, albeit their Labour and parts charges are excessive, our problem revolved around a vehicle purchased from Evans Halshaw, part of the Lithia Groups as is Stratstone, they was an internal disputs as to how a repair was to be paid, in my opinuion this should have been remedid by the intervention of Lithia Group who has overall control. I must give praise where it is due, Jiya from customer service was great to the best of her ability,the situation was at best often embarising for her, yet she was honest, considerate and made every personnal effort to be helpfull, albeit much was beyond her control.
24 septembre 2026
Effortless Hospitality
I waited for my car to be serviced. Drank lovely coffee and was looked after by the top notch team. A pleasure.
20 octobre 2026
Good efficient people
8 octobre 2026
Great service as always from Marcus and…
Great service as always from Marcus and the team in service at the Tonbridge dealership.
They set a high standard and consistently exceed it!
I only wish your sales team had half the capability. They are totally inept!
2 octobre 2026
Great customer service
Listened to the problem being experienced, located the cause and resolved quickly.
Also understood my needs for a courtesy car and provided a suitable vehicle
28 septembre 2026
Fixed the problem and very friendly and…
Fixed the problem and very friendly and helpful staff.
15 septembre 2026
Very efficient and helpful in repairing…
Very efficient and helpful in repairing my car. I would recommend
11 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
We have an excellent trade relationship…
We have an excellent trade relationship with Tonbridge and they continue to give us great service.
1 août 2026
Réponse de Stratstone - Land Rover Tonbridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Great customer service from the service…
Great customer service from the service advisor Wilhelm Busch.
14 août 2026
Réponse de Stratstone - Land Rover Tonbridge
Hello Foa,
Thanks for sharing your recent experience!
It sounds like Wilhelm has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
Stratstone is always so helpful
Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss. Thank you Stratstone.
27 août 2026
Réponse de Stratstone - Land Rover Tonbridge
Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Tonbridge Customer Services
Réponse de Stratstone - Land Rover Tonbridge
Hello Hannah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Réponse de Stratstone - Land Rover Tonbridge
Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good Service from Sarah and Piers
Work done well and to time. Would happily recommend this dealership for service.
21 juillet 2026
Réponse de Stratstone - Land Rover Tonbridge
Hello Andrew,
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Tonbridge Customer Services
Booking and service done as expected
Booking and service done within expected time scale. Waited approx 2.5hrs and whilst refreshment was offered and taken no one bothered me to see if I wanted to change cars. Mobile signal poor in buiding
17 juillet 2026
Réponse de Stratstone - Land Rover Tonbridge
Hello John,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Land Rover Tonbridge Customer Services
Réponse de Stratstone - Land Rover Tonbridge
Hello Tony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Réponse de Stratstone - Land Rover Tonbridge
Hello John,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
kept informed of the work on my car by…
kept informed of the work on my car by the service team, whole process was very smooth which is why prefer this branch over those closer to where i live. Worth the extra effort
1 juillet 2026
Réponse de Stratstone - Land Rover Tonbridge
Hello Colin,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Good service kept updated problem found…
Good service kept updated problem found and repaired quickly
24 juillet 2026
Réponse de Stratstone - Land Rover Tonbridge
Hello Linda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
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