Levein and Sarah put the customer first and sticking with Stratsone JLR has been a no brainer for me. They've also taken on some staff from the recently closed Rockar garage which means I'm dealing wi... Voir plus
L'entreprise a répondu
Leeside Road, Leeside Road, N17 0QJ London, England, GB
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Levein and Sarah put the customer first and sticking with Stratsone JLR has been a no brainer for me. They've also taken on some staff from the recently closed Rockar garage which means I'm dealing wi... Voir plus
L'entreprise a répondu
Terrible, you get better service buying a can of coke than from Stratstone London. There are no admin staff to pick up the phone so booking in your car takes around 2 weeks if you call 20 times a day.... Voir plus
L'entreprise a répondu
On a trip over from Germany, where I live, my Velar suddenly decided to show a red engine problem light 🤯. Managed to crawl the car to Statstones Tottenham workshop where Keeley and her team did thei... Voir plus
L'entreprise a répondu
Manufacturer recall for airbag. Booking with Land Rover Tottenham was simple, communication excellent and car promptly picked up and returned on the same day with complimentary wash. Very pleased and... Voir plus
L'entreprise a répondu
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Écrit par l'entreprise
Leeside Road, Leeside Road, N17 0QJ, London, England, Royaume-Uni
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5 star service from Levein and Gary. Remarkable service to be fair since I bought the car from Kyle and still years later the service is no stress no hassle and I’d recommend Range Rover to all.
Thank you. 🙂

Réponse de Stratstone - Land Rover Tottenham Service Centre
This was my second time taking my car to JLR Stratstone Tottenham for a service, and once again, the experience was excellent. I originally discovered this gem of a service centre by chance, having first bought my car from Rockar. While Rockar made a great show of their client focus during and after the sale, the after-sales service at JLR Stratstone Tottenham is, in my experience, far superior. Their team truly sets the standard for customer care.
A special shout-out to Keeley Hobart, who looked after me today. When I dropped off my car, she clearly explained what would be done, the timelines, and was eager to answer any questions. Her excellent communication and helpful attitude made the experience smooth and reassuring. Thank you

Réponse de Stratstone - Land Rover Tottenham Service Centre
This was my first time servicing my Jaguar with Stratstone Tottenham, and everything went smoothly from start to finish, no issues at all. However, I was a little disappointed that my car wasn't cleaned inside or outside. It could be that it wasn't really dirty to start with, but it wouldn't have been nice. Big thanks to Gary and Omar for the collection and delivery, both were friendly, professional and they deserve a 5 star rating. I would recommend this service, but just remind them to bring your car back cleaned.

Réponse de Stratstone - Land Rover Tottenham Service Centre
I recently visited the service center for a car security enhancement, and I had a really pleasant experience. The service executive (a lady whose name I unfortunately didn’t catch) explained the work clearly, including the tasks involved and the time required. Since there was about an hour’s waiting time, she kindly suggested I take a walk along the nearby river. It turned out to be a beautiful and refreshing morning walk, which made the wait enjoyable.
To my surprise, the team also gave my car a wash, which was a thoughtful touch. A couple of my additional inquiries were answered to my full satisfaction, showing their commitment to customer service. Finally, my car was handed back to me with a warm smile, which made the experience feel even more personal and welcoming.
Overall, the service center went above and beyond, turning what could have been a routine appointment into a genuinely pleasant experience. Highly recommended!

Réponse de Stratstone - Land Rover Tottenham Service Centre
Professional, efficient and courteous staff.
Oz was fantastic... went above and beyond to ensure I had all the information and documentation I might need. He also took time to discuss my requirements and to forward plan. The receptionist and mechanic were also very helpful and respectful. Had previously visited an authorised dealer in Essex and was not impressed... it was a great decision to go to Stratstone Tottenham instead. The entire staff team here should be commended for their customer service, kindness and knowledge.

Réponse de Stratstone - Land Rover Tottenham Service Centre
Always a smooth experience. Good communications from Tottenham and Garry is the friendly, efficient face I see when collecting and returning the car.

Réponse de Stratstone - Land Rover Tottenham Service Centre
Upon my arrival, I was instantly acknowledged and aided by two individual they were Sarah Dicrosta-Hunter and Ozten Huseyin. (Cant thank you enough Sarah)Outstanding customer service of [
Stratstone - Land Rover Tottenham Service Centre]. Excellent service; very polite; I'm happy with the work done on my LandRover Discovery sport and highly recommend it to others. Thank you very much, [Stratstone - Land Rover Tottenham Service Centre].

Réponse de Stratstone - Land Rover Tottenham Service Centre
Excellent service , professional , courteous and on time . Thank you to all the team - Omer , Aziz , Shantelee, Sarah for your efforts .

Réponse de Stratstone - Land Rover Tottenham Service Centre
Amazing service, great customer service, friendly, professional staff. Thanks

Réponse de Stratstone - Land Rover Tottenham Service Centre

Réponse de Stratstone - Land Rover Tottenham Service Centre
Always super efficient, professional and courteous. Nothing is too much trouble.The team at the service centre and Peter who picks up and delivers are excellent ambassadors for their business and the brand.

Réponse de Stratstone - Land Rover Tottenham Service Centre

Réponse de Stratstone - Land Rover Tottenham Service Centre
From drop off to collection I was kept updated by the service team.

Réponse de Stratstone - Land Rover Tottenham Service Centre

Réponse de Stratstone - Land Rover Tottenham Service Centre
Top service provided by Land Rover Stratstone in Tottenham . From the moment we book for the service we got a quick response , almost immediate booking day and they always keep us informed , following up with a detailed video inspection and results! A pick up service and delivery back at our address by Peter was in time and gave us enough time to organise our self to be at home in time .
Thanks amazing service

Réponse de Stratstone - Land Rover Tottenham Service Centre
Kylie the receptionist = legend! Super helpful/friendly & knew her stuff. Service incomplete (boo!), but she sorted free collection/drop-off like a boss. Thanks, Kylie!

Réponse de Stratstone - Land Rover Tottenham Service Centre

Réponse de Stratstone - Land Rover Tottenham Service Centre
I was dealt with very professionally and the staff were most helpful.

Réponse de Stratstone - Land Rover Tottenham Service Centre
Everything I needed done was completed and I was kept informed of progress throughout. The staff are friendly and accommodating and patient. Even if there are hiccups they go out of their way to resolve things as soon as possible.

Réponse de Stratstone - Land Rover Tottenham Service Centre
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