I was very well looked after by your colleague Simon Hanks. This was from my first phone call to the dealership, through to visiting the dealership and arranging part exchange and buying my new car.... Voir plus
Établissement
Changer d'établissementGraiseley Hill, WV2 4HQ Wolverhampton, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... Voir plus
L'entreprise a répondu
I popped into the showroom to be greeted by a very friendly lady called Sally, she was very attentive. She asked if I needed any help or information and if I wanted a drink, but also she said take you... Voir plus
After collecting my car after a major service within 1 mile of driving the restricted performance light came on I had collect my car at the end of the day on a Friday and they had left and closed for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Graiseley Hill, WV2 4HQ, Wolverhampton, England, Royaume-Uni
- 01902 212 904
4,0
Bien
190 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Above and beyond first class service
27 juillet 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hello Robert,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
I have been a loyal Range Rover…
I have been a loyal Range Rover customer since 2005 and I can not believe how they treat their customers. i would not buy another land rover product. especially from Stratstone Wolverhampton. no one has called me back after 1 month and still nothing!
5 août 2026
Avis spontané
Réponse de Stratstone - Land Rover Wolverhampton
Hi Mark,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services
We are delighted with our purchase…
We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt the easiest process buying a vehicle here compared to previous car dealerships. Cannot thank Neil enough for his kind approach and patience guiding us until we drove off the forecourt. Many many thanks Neil!! Janine & Michael
28 juillet 2026
Avis spontané
Réponse de Stratstone - Land Rover Wolverhampton
Hello Michael,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hello Michelle,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Lady on service very polite and…
Lady on service very polite and helpful.
But black feet marks on white door cill.
Had new tyre fitted but dust cap not fitted.
6 juillet 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hello, Geoff
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
Thank you once again for taking the time to review us.
Stratstone Land Rover Wolverhampton Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hello,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Land Rover Wolverhampton Customer Services
Having bought a Discovery Sport from…
Having bought a Discovery Sport from Stratstone Land Rover Wolverhampton last October which we are really pleased with incidentally, I needed some help accessing the Dashcam from my phone. I contacted Rachel Pitt who dealt with me previously with my purchases and she kindly organised for a technician to help. This he did quickly and efficiently and also helped with another query I had. I have always been impressed with the kindness and courtesy I have experienced at Stratstone and the friendliness and thoughtfulness they have shown to both my husband and myself. A special mention goes to Rachel particularly but also to Sally and Celeste.
I would have no hesitation at all in recommending Stratstone to family and friends.
9 juillet 2026
Avis spontané
Réponse de Stratstone - Land Rover Wolverhampton
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
All members of staff polite
All members of staff polite. Ready to help no matter how small the problem.
24 juin 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hello Linda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hello Alan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
We had great service from Kam when we…
We had great service from Kam when we bought our evouge which we pi ked up saturday.
Nothing was too much trouble answered all our queries.
Friendly helpful polite.
And his manager the same so yes we would recomend as good customer service.
Thank you kam
27 juin 2026
Avis spontané
Réponse de Stratstone - Land Rover Wolverhampton
Hello Sharon,
Kam will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Vicky is always amazing and I cannot…
Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring and supportive. She provided breakfast and drinks, and even went out of her way to get me lunch. I cannot thank her enough for everything she did for me.
10 juin 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hi Natalie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Vicky and Sally at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Excellent Front Desk
What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offered us a drink and immediately connected us with the right salesperson. Excellent customer service! I noticed Sally made every person feel valued rather than just another customer. She was kind, patient, and had the most infectious smile. Great front-desk presence makes all the difference.
11 juin 2026
Avis spontané
Réponse de Stratstone - Land Rover Wolverhampton
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Fantastic Service as always!
I have been a customer of Land Rover Wolverhampton for a few years now. i always find everyone very helpful and a pleasure to deal with. its always nice to be greeted by Sally on reception she can never do enough for you. I'm also in the motor trade and i do believe people deal with people and sally makes it easy. Thanks to all at Stratstone wolverhampton
15 mai 2026
Avis spontané
Réponse de Stratstone - Land Rover Wolverhampton
Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Ticked all the boxes
25 mai 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The service staff are helpful
The service staff are helpful, keep the customer fully informed of progress with the vehicle. They are professional in all aspects of the experience.
19 mai 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hello Howard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hi Sharon,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Land Rover Wolverhampton Customer Services
Able to book a service time slot so I…
Able to book a service time slot so I could wait while my car was serviced. Good choice of coffees.
20 mai 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Réponse de Stratstone - Land Rover Wolverhampton
Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
This was my first service
This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the poor valet done free with the service, which was disappointing and a shame, as everything else was good.
5 mai 2026
Réponse de Stratstone - Land Rover Wolverhampton
Hello.
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Wolverhampton Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.