Stratstone - MINI Doncaster Avis 

178
•
TrustScore 5 sur 5

4,9

Wheatley Hall Rd, DN2 4PE Doncaster, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I wanted a Mini Countryman with a specific spec. The Seniot Sales ExecJamal Rafiq assisted me in the decisions I made for the cars manufacture . Jamal helped me with all aspects and was very profe... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service from start to finish! We recently got our car from Jake & couldn't have asked for a better experience. He was friendly, helpful, professional & genuinely went abo... Voir plus

Noté 2 sur 5 étoiles

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Fabricant de voitures
  5. Garage automobile
  6. Service de vidange d'huile
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Coordonnées de contact

  • Wheatley Hall Rd, DN2 4PE, Doncaster, Royaume-Uni

  • 01302 380500

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(178)

4 560 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great dealership to work with and…

Great dealership to work with and Connor was great throughout the purchase. Thankyou.

10 septembre 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi John,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Customer Services

Noté 5 sur 5 étoiles

Very Happy Mini Driver ❤️

Overall very satisfied with the whole experience of buying a car , from walking in and looking to leaving with the car a week later. Many thanks Mr and Mrs Sharp.

8 septembre 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Chris,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Noté 3 sur 5 étoiles

Polite and efficient female service…

Polite and efficient female service receptionist, no problem with the actual service but am confused as to why I was charged £5.88 for break fluid on top of a £95 break fluid service that I would have thought included any fluid required ?

26 août 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Jayne,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Customer Services

Noté 5 sur 5 étoiles

Highly recommend!

I absolutely love my new car and the whole experience was made so much easier than I’ve had in the past thanks to the staff at Mini Doncaster.

24 août 2021
Avis spontané
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Ryan,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the MINI branch in Doncaster.

Have a lovely day!
Customer Services

Noté 5 sur 5 étoiles

Very good customer service from Hannah

Very good customer service from Hannah. Service completed efficiently

1 août 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Sarah,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Noté 5 sur 5 étoiles

Amazing staff

Amazing staff, great atmosphere, excellent customer service

31 juillet 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Connor,

Thanks for the fabulous review!

Kindest regards,
Customer Services

Noté 4 sur 5 étoiles

A delight to deal with Strathstone…

A delight to deal with Strathstone Doncaster.
Helpful, informative and allowed us time.

30 juillet 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Lynn,

Thanks for the fabulous review!

Kindest regards,
Customer Services

Noté 5 sur 5 étoiles

Great service

30 juillet 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Joshua,

Thank you for such a positive review.

Have a wonderful day!
Customer Services

Noté 5 sur 5 étoiles

We travelled 2 hours to visit…

We travelled 2 hours to visit Stratstone for a car that we had only seen a video of. I can honestly say that I would do the same again without hesitation. Connor was a total delight to deal with and couldn't do enough to alleviate any problems/questions we had. Also, the welcome we received from Josh was second to none. Definately the most enjoyable car purchase we have ever experienced. Thank you Stratstone !!

26 juillet 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Tracey

Thanks for the review.

I am very pleased to hear that Connor provided you with a 5* experience!

I will ensure your feedback is passed onto Connor and the leadership team so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Customer Services

Noté 3 sur 5 étoiles

Disappointing

Overall I am pleased with my Mini, but it was not a great customer experience. The confirmation paperwork was incorrect, the car was ordered in the wrong colour. I had to keep chasing for someone to call me back, and emails were never answered.

24 juillet 2021
Logo de Stratstone - MINI Doncaster

Réponse de Stratstone - MINI Doncaster

Hi Danielle,

Thanks for your review.

I'm disappointed to hear that you have been let down by your recent experience. If you have outstanding issues that we can help with, please email the details to service.followup@pendragon.uk.com.

Thanks,
Customer Services

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus