Excellent customer service from Carolina Ferreira, she is exceptional. The front of house team at Cambridge are all fantastic, great communication and hospitality. Vehicle was serviced/ repaired t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Voir plus
L'entreprise a répondu
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Voir plus
L'entreprise a répondu
Porsche Centre Cambridge delivered exactly the level of service one would expect from a premium brand: professional, attentive and customer-focused. This is in stark contrast to my after-sales ex... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
High Street, CB227QD, Harston, England, Royaume-Uni
- 01223 081 183
4,3
Excellent
186 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First visit to the dealership since…
First visit to the dealership since purchasing the car. great welcoming experience where you really felt valued as a customer.
29 juillet 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Bradley,
We're happy to hear that your first visit with us was a great welcoming experience.
It is wonderful to know that you felt valued as a customer.
Customer Services
Rapid turnaround and good communication
23 juillet 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Simon,
We're happy to hear that you were pleased with our quick turnaround and communication.
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi Alan,
Thank you for the five stars.
Customer Services
Excellent service as always
25 juillet 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Lloyd,
A big thank you for leaving a 5* review.
Have a lovely day!
Customer Services
Great staff make each visit a pleasure
Great staff make each visit a pleasure, new site is fantastic and has a great selection of stock. Staff communication by email and phone is prompt, friendly and efficient.
3 juin 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi James,
We appreciate you taking the time to leave us this great feedback.
We're happy to hear that you find our staff and new site fantastic and that our communication is prompt and friendly.
Best wishes,
Customer Services
Great service & very helpful
12 juin 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Roger,
We appreciate your feedback and are so glad to hear that you found our service helpful and positive.
Customer Services
Turning poor reliability into excellent service
I have unfortunately had more than my first share of Issues with My cars, But this is where it is important that the brand is not just about the car but about the overall service. My experiences with Cambridge have enabled them to demonstrate what excellent customer services looks like.
1 mai 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi,
We appreciate you taking the time to share your experience.
We are happy to hear that our customer service met your expectations during challenging times with your car.
It's great to know we could demonstrate excellent service.
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi,
We're glad you were satisfied with our work and that you enjoyed our coffee.
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi Mr De Wolf,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Warranty repairs
The repairs were done on my vehicle in a very professional and satisfactory level. Updates were frequent. Replacement car was provided for the duration of the repairs. Awaiting the shipment of parts from Germany was a little frustrating but understandable.
25 mai 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Mr Mildren,
We are happy to see that your recent visit to Porsche Centre Cambridge was a positive one!
The dealership is always available for any assistance that you may need.
Thank you for taking the time to leave us your rating!
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hello,
We're sorry to hear that you haven't had a positive experience. If there is anything that we can assist with, please get in touch with us at serice.followup@stratstone.com.
Thank you,
Customer Services
A welcoming experience and excellent…
A welcoming experience and excellent customer service. Classy.
22 mai 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Simon,
We appreciate your kind words and are glad you enjoyed your experience.
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi Chris,
We appreciate your kind words.
We are pleased to hear you had a positive experience with our team and service.
Customer Services
Everyone knows their job and is out to…
Everyone knows their job and is out to please making the centre friendly, efficient and welcoming. Nothing is to much of a problem
15 mai 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Darren,
We are so happy to hear that you had a positive experience.
We strive to create a welcoming and efficient environment for all our customers.
We appreciate your kind words and will continue to work hard to maintain this standard.
Customer Services
The complete service received. The staff so helpful and the Service Manager and Engineers.
My Porsche Boxster. Excellent service and professional and the Staff are great and very friendly and so helpful. I have been back with my Car a few times to have work carried out which has been excellent as usual.
3 avril 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi,
We are delighted to hear that you have had such a positive experience with our team and that you have been happy with the work carried out on your Porsche Boxster.
We appreciate your kind words and are glad you were satisfied with the service.
Customer Services
This is where I am buying my next Porsche from!
Helpful, responsive, knowledgeable and plenty of coffee and cake. A great team with a great passion for customer service.
29 avril 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Adam,
We're so glad to hear that you had a positive experience with our team.
We strive to provide excellent customer service and are happy to know that our efforts were appreciated.
Customer Services
Amazing customer service
Everyone that I dealt with during my visit was extremely helpful and professional. Excellent service from Porsche Centre Cambridge.
29 avril 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Gary,
We are delighted to hear that you had a positive experience and found our team helpful and professional.
We appreciate your feedback and are glad you enjoyed your visit to our center.
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi,
Thank you for your kind words.
We're glad you had a positive experience with our team.
Customer Services
Nicholas short was great to deal with
28 avril 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi,
We appreciate your kind words about Nicholas.
Customer Services
Great service and staff as always
9 avril 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Anna,
We're delighted to hear you had a positive experience.
Customer Services
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