Stratstone - Porsche Centre Stockport Avis 

My friend and I walked into our nearest Maserati/Lamborghini Dealership and were basically ignored. We were told to come back on the Monday when they were open again as they closed at 3pm.
We left and popped into Porsche Stockport on the way home.
I spent £205,000 on a car with them!

I found Michael in service to be very polite, courteous, professional with a friendly approach.

Excellent customer Service, Stephen Hughes in Service was so helpful

Excellent customer service

Stephen’s, organised, hassle free service from start to finish made the experience a pleasure not a hinderance. A true ambassador for the Porsche brand.

Very helpful, informative & pleasant team at Porsche Silverstone

Had the charging port covers fail and unable to charge my Taycan.

Car was recovered on Saturday at 11.30am and was unable to be booked into service until Monday, as staff on holiday. Promised I would be called Monday am.

No call from the dealership until I chased them Monday afternoon, at which point it was booked in for repair. Parts were ordered.

Still not heard anything from Service department.

I then chased on Wednesday and was told it could be ready Thursday, probably Friday.

Thursday, rang the service assistant, however, he was now on annual leave (which he never told me the day before). I left a message.

Got a call back from service telling me that I needed to collect the vehicle before 5pm, or I would incur charges for the loan vehicle. This was the first anybody had told me about this.

My daughter had a doctors appointment at 4.4pm pm, so informed the agent that I would be arriving around 5.30pm.

5.35 pm I arrived at the dealership, to wait 10 mins to be be greeted by Service assistant, with a sarcastic comment about him already left at 5.30pm.

When I asked him what had been done to resolve the issue on my vehicle, he said he could not tell me as he did not want to login to his laptop, he really wanted to go home.

Eventually got my vehicle and left. The vehicle had developed a fault while in the dealership, which nobody told me about (rear door handle failing).

On Saturday, I reported the fault and was told to "pop in" so we can take a look.

The following week, I've rang every day and not received a call back until I raised an escalation to the service manager. The service manager did not call me back, but a service assistant did.

Finally got my vehicle in Friday afternoon and confirmed there was a fault on the door handle, however it did not come up on the computer report.

We agreed to book the vehicle in for further investigation on the 21st of January 2025.

It's been a horrible experience so far, and is not at it's end yet.

Very helpful staff and my car was ready as promised

Very professional, helpful and tenacious in helping customers.

Friendly and helpful at reception and then introduced to Ryan who informed when car would be ready for collection after annual report

Good knowledgeable people - overperform!

Ewan was so helpful and knowledgeable when it came to buying our car! He was very responsive and diligent which made the process so easy. Thanks Ewan!

The service team especially Amrit are superb.

Yes, they really can help for us.

Once again, Porsche Centre Stockport have exceeded my expectations!
From the moment I made my first call, Amrit looked after me and provided an exceptional service. Every visit now feels like catching up with a friend!
The team is very welcoming, knowledgeable and it’s clear they’re as passionate about Porsche as I am!
Thank you for your support - I will definitely be back soon!

One of the friendliest dealerships you’ll ever visit. From the warm welcome at reception to the relaxed yet well-informed advice from the service team, every visit is a pleasure. I also appreciate the no-pressure environment when browsing the showroom. I wouldn’t choose any other dealer for purchasing or maintaining a Porsche.

Welcoming and friendly. Beautiful, spotless showroom and everyone happy to help.
Service was stress free and efficient.

Always fab to go in the showroom, looking at new models and see what merchandise you have. As well as a visit to approved Porsche upstairs.