Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... Voir plus
L'entreprise a répondu
Just had a major service carried out on my 911 (992). Excellent service, great courtesy car - staff have been very helpful. I have no hesitation in recommending Porsche Centre Wolverhampton.
L'entreprise a répondu
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Stafford Road, WV10 7ER, Wolverhampton, Royaume-Uni
- 01902 394010
4,5
Excellent
322 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was looked after with care and…
I was looked after with care and consideration and kept informed of the process at all stages.
17 janvier 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're so glad to hear you had a positive experience.
Thank you for sharing your feedback.
Customer Services
Unclear and amateur service..
Unclear and amateur service... I had to chase everything.... Drove away in an uninsured hire car. No apologises. Used to be a good centre when it was new but lost it
10 janvier 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Philip,
We understand your frustration with your recent experience.
We strive to provide a seamless and professional service, and it's clear we fell short of your expectations.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Customer Services
Is this the best UK Porsche Dealership???
Porsche Wolverhampton are a really great outfit, the people there are all friendly, helpful and efficient. Nothing is too much trouble for them.
17 janvier 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Judith,
It's wonderful to know that our team was able to provide you with friendly, helpful, and efficient service.
We strive to make every customer feel valued and we're glad we were able to meet your expectations.
Customer Services
Excellent service from start to finish
14 janvier 2025
Avis spontané
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Sarah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
See comments already sent
4 décembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Christopher,
We are sorry that you are not fully satisfied.
On checking with the team at Wolverhampton about your comments, we stopped storing Winter Wheels a few years ago, however we do offer this off site, but this is chargeable.
Your feedback has been passed over to the relevant team.
Customer Services
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Lee,
We're glad to hear you had a great interaction with Daisy.
Customer Services
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Mark,
We're thrilled to hear about your positive experience.
We appreciate your kind words about our service team and Avril's exceptional work.
Customer Services
The best dealership I’ve ever visited
The best dealership I’ve ever visited. Professional but in a very friendly and relaxed way. Not the usual stuffiness from a dealership of this nature. Warm welcoming place and attention to detail was on another level. Refreshing in this day and age.
12 décembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for your kind words.
We are thrilled to hear that you had a positive experience at our Centre.
We strive to create a welcoming and comfortable environment for all our customers, and it's wonderful to know we achieved that for you.
We appreciate your feedback and will continue to work hard to provide exceptional service.
Customer Services
Courtesy
Prompt, courteous service and was kept well informed throughout as to the status of the repair.
Ellie was both helpful and professional.
Very happy to recommend!
10 décembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Paul,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and will continue to strive for excellence.
Customer Services
Car in for a recall item
Car in for a recall item. Managed to get MOT done at the same time. Courtesy car provided.
Also performed some other non-notified recall items and arranged for a small wheel scuff to be fixed.
Super job all round.
3 décembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi,
We appreciate your kind words and are delighted to hear about your positive experience.
We strive to provide excellent service and are pleased that our team was able to address your needs.
Customer Services
They’ll look after you
Everything arranged, worked carried out without any fuss, all done in the time stated.
3 décembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi,
We appreciate your kind words and are glad to hear that everything went smoothly.
Customer Services
Excellent service
28 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Lee,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Nicholas,
Thanks for the great rating!
We are always happy to help.
Customer Services
Mouse in 992
Great the team identified that a mouse had eaten through my wiring very quickly
24 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Anthony,
We're so glad to hear that our team was able to quickly identify the issue with your wiring.
We strive to provide excellent service and are happy to know we met your expectations.
Customer Services
Major service & MOT
Car was serviced with MOT and all issues /works /parts identified and completed within 24hrs. Done in a timely manner and car returned clean. Very efficient and professional
18 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Christine,
Thank you for your kind review.
We are pleased to hear that you were happy with the service you received.
We appreciate your feedback and are glad you found the process efficient and professional.
Customer Services
Experience
From explaining the issue to Wolverhampton Porsche, booking an appoint, the repair and subsequent feedback, the process was professionally well managed. This also included the arrangement of the. courtesy car. Although not used much since, to date the aircon/heater blower repair appears effective.
15 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hello Margaret,
We appreciate your kind words and are glad to hear that you had a positive experience with our service.
We strive to provide our customers with the best possible service, and we're happy to hear that our team was able to meet your needs.
Customer Services
Great service as always
15 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Andy,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
AVRIL looked after me very well
AVRIL looked after me very well. Service was carried out by the suggested time. Pick up.of car faultless. A great service
11 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Stephen,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with Avril.
We look forward to welcoming you back,
Customer Services
excellent service
service levels and information on handover were informative and accurate
2 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Anthony,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Collection service first rate
Collection service first rate, fully informed on progress
4 novembre 2024
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Kevin,
Thanks for the great rating!
We are always happy to help.
Customer Services
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