Stuart Line Cruises Avis 

32
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

just now New We had a fabulous boat trip with Stuart Line cruises from Exmouth to Brixham & back with a couple of hours free time in Brixham. The views were stunning & the onboard commentary really... Voir plus

Noté 5 sur 5 étoiles

Booking was easy and the information given was clear. On the day the staff were so kind and helpful. The trip itself was amazing. So relaxing and calm. Would totally recommend.

Noté 5 sur 5 étoiles

Always friendly helpful staff in the office and onboard, nothing is too much trouble. It's easy to browse their timetable and book online. Exmouth's location gives plenty of choice for cruises - Exe E... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff were lovely, it was a first boat ride for some of my party including my 2 grandchildren, they loved the ice cream on board, also informative and educational.

À propos de l'entreprise

  1. Agence de croisières
  2. Agence d'excursions en bateau
  3. Agence de voyages en bateaux de croisière
  4. Voyagiste

Écrit par l'entreprise

Award-winning, family-run boat trips on the beautiful Devon coast. As a local, family-run business for over 50 years, Stuart Line Cruises is dedicated to providing an unforgettable experience on the water. We take immense pride in our friendly, personal service; our crew are more than just employees - they are part of the family, ensuring every passenger feels welcome from the moment they step onto the quay. We believe that exploring the stunning Jurassic Coast and River Exe should be accessible to everyone. That is why we are committed to providing excellent value for money, offering high-quality, memorable days out that won't break the bank. With an extensive variety of excursions - from tranquil river cruises and bird watching to lively themed events and Santa Specials - there is truly something for everyone. We invite you to share your experience with us. Your feedback helps our family business continue to grow and serve our passengers for generations to come.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(32)

25 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A great experience

A well organised trip with helpful staff. Sailing along a very interesting and picturesque route was a great experience. Probably not so for the drivers stuck at the Ex Bridges!

11 mai 2026
Avis spontané
Logo de Stuart Line Cruises

Réponse de Stuart Line Cruises

Thank you so much for taking the time to leave us a lovely review. We are so pleased you have had such a wonderful sailing with us. We hope to welcome you aboard again soon! Thank you once again, from all the Stuart Family

Noté 5 sur 5 étoiles

The whole trip from start to finish was…

The whole trip from start to finish was exceptional. The crew were absolutely outstanding. Jake our captain was very informative . Would highly recommend.

12 mai 2026
Avis spontané
Logo de Stuart Line Cruises

Réponse de Stuart Line Cruises

Thank you so much for taking your time to leave a review. It really does meant he world to us. We hope you will be back on the boat soon and we are happy you enjoyed your last cruise.

Noté 5 sur 5 étoiles

Having recently enjoyed a fabulous day…

Having recently enjoyed a fabulous day trip to Brixham for the Pirate weekend.
I thought I should say, what a fantastic trip, lovely cruise on spotless boat,with a fantastic crew, along the lovely South Devon coastline.
A good few hours at Brixham.
Where else would you get a days excursion for such a reasonable cost.
We've had many trips with Stuart Line Cruises and many more planned in the future.
Anyone that hasn't experienced a day out or a trip with this local family business. I'd highly recommend 👌 🌟 🌟 🌟 🌟 🌟

4 mai 2026
Avis spontané
Logo de Stuart Line Cruises

Réponse de Stuart Line Cruises

Thank you so much for taking the time to leave such a glowing review. We are so happy you enjoyed yourself. We hope to see you again.

Noté 5 sur 5 étoiles

Well worth a visit for any trip

Very friendly and helpful staff, have used several times and while on the boat, the skipper is very knowledgeable giving information on the local area, scenery and the local wildlife. Family and pet friendly

12 février 2026
Avis spontané
Logo de Stuart Line Cruises

Réponse de Stuart Line Cruises

Thank you so much for your time to review us. We value your comments and as a family business, they really do mean a lot to us.

Noté 1 sur 5 étoiles

Exeter Canal Cruise

Exeter Canal Cruise, 01/10/25.
If Stuart Lines had been helpful and provided some form of transport from the original advertised start point it would have shown some customer care for passengers not familiar with the area instead of sending revised emails with inadequate information so near the start time(walking miles distance, option 1, second email).

I prefer to use Trustpilot.
If you had taken the time to read my review it clearly stated the start point alteration not the end !
The information messaged to me was a 5 minute walk,( from Exeter Quay to the other side of the Countess Wear Road bridge on the A379)

1 octobre 2025
Avis spontané
Logo de Stuart Line Cruises

Réponse de Stuart Line Cruises

Thank you for taking the time to leave a review. As a platform that we we not told about that has been used for reviews, we can only say sorry for the delay in replying now we have found it. Our official channels are Trip Advisor and Google.

In regards to your trip, we were told last minute about a problem with the swing bridge, meaning we were unable to do the full length of the canal. It is a 15 minute walk to the end departure location and this was an option to walk the final stretch, or to stay on the boat for a return trip, or to transfer to a different date. Due to the notice (a few hours), we were unable to find transport options for people other than these 3 options.

I hope this reply goes at least, some of the way to answering your concerns.

Noté 5 sur 5 étoiles

Cream Tea River Cruise - excellent crew - Jake, Dave, Isaac

Went on the Cream Tea River Cruise on 21st April 2025 - just £14 each and well worth it. Jake, Dave and Isaac were a great crew and really looked after everyone. Excellent trip, lovely experience, dogs allowed which was a huge bonus, cream tea was lush. On board bar/coffee/refreshments very reasonably priced. Had a great time, would definitely recommend.

21 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous day out

I would advise anybody wanting a leisurely view of the coast to take this boat trip. The captain gives a really interesting and informative commentary, and the crew members are great. Value for money most definitely.

7 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

great day out

We went on the Brixham Pirate Festival cruise and it was absolutely brilliant. The boat was well stocked with a range of snacks and drinks (including lots of gluten free snacks, which as a coeliac made life really easy). The staff were all super friendly and helpful. The announcements had lots of interesting facts about the area.
We were very lucky to have smooth seas and to see a pod of dolphins on the way back, for which they let us just watch them for a while.

6 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Well Done

Just wanted to say a BIG THANK YOU for a really great time at the Bird Cruise yesterday, well organised, an engaging team and a excellent Bird expert who gave a great comentary throughout the cruise.

Thanks and well done again

21 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great trip

Wife and I were having a few days break in the Topsham area. Booked up, online, for river trip from Topsham and return train trip. All could not have been better organized. Great river trip. Skipper gave very short infirmative talks on items of interest. The two young crew members knew their job and were very smartly dressed. The youngest was apparently on work experience. Well turned out a credit to the team. After the trip we called into the local cruise line office for some local knowledge. All smart and a great help. Well done all. Thankyou

3 août 2022
Avis spontané
Noté 4 sur 5 étoiles

A coach load of us went on a cruise…

A coach load of us went on a cruise including a cream tea with Stuart lines, the cruise was just about average but the cream tea was great prepare by Sheila the office lady standing in to help she was a star, if the rest of the business had been as good it would have been 5 stars.
Thank you Sheila for rescuing our trip.

23 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Stuart Line Cruises day trip - not family friendly

I booked Stuart Line Cruises day trip from Exmouth to Sidmouth on 4th August 2021 for myself, my wife and my two children. We where dropped off in Sidmouth and told to be back at the boat by 3.45pm. My daughter had an asthma attack so I went ahead and got on board and asked them to wait. Jake the captain waited 5 minutes and just as my family arrived on the very short beach the ship pulled away, even though the captain could clearly eee my family arriving. Jake was completely unsympathetic and basically said tough luck. I complained in the Exmouth office and was told Jake had claimed the boat left 10 minutes late - this is untrue - it was 5 minutes. It was very upsetting seeing my daughter crying on the shore literally 10 metres away from me and I would urge anyone with children not to use this service, especially if they have asthma.

4 août 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus