I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Voir plus
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Basingstoke
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
13-15 Paddington House, RG21 7LJ, Basingstoke, Royaume-Uni
- 01256 843580
4,8
Excellent
186 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery to store
Fast delivery to store, easy returns and great product at a very reasonable (sale) price. Very good customer service from store personnel - even though they weren’t marketing the sale due to this being an internet shopping purchase
8 janvier 2024
Fast delivery to store and helpful…
Fast delivery to store and helpful assistance by the staff in your Basingstoke store, thank you.
28 décembre 2023
My original visit to purchase garment…
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchange without receipt. His mother went with him and the staff made her feel they had stolen the garment. I went with Copy from my bank statement and they gave me a refund.
And took the trouble to check up purchase date.
30 novembre 2023
Great company, makes my fav clothes!!!
Love the clothes, fast delivery, great quality clothing . Love everything about this brand.
29 décembre 2023
Amazing quality products
Amazing quality products. Very good value for money. The digital experience coms around collection is not great but otherwise great.
3 décembre 2023
My daughter like it
My daughter like it, I ordered it online and collected from Basingstoke shop.
3 décembre 2023
Returned online purchase to store to…
Returned online purchase to store to exchange. Staff very helpful and explained situation.
5 décembre 2023
Very satisfied Super Dry customer
Excellent quick service will definitely be using Super Dry again..
1 décembre 2023
Super helpful
Didn’t have my size on the rack but I didn’t get the standard “if it’s not out, we don’t have it”, instead an order was placed and it was delivered to my house in 2 days!
27 novembre 2023
We returned online bought products to…
We returned online bought products to your store and the service was excellent - the whole process wasquick and easy. And since we were there, we bought some more stuff.
24 novembre 2023
Check what you’ve ordered x
I wasn’t sure that I had ordered the right item but the young lady in the Basingstoke store was very happy to inspect the parcel with me and provide alternatives to check that I had the right item. Great service Basingstoke store xxx
19 novembre 2023
Perfect clothing range staff very…
Perfect clothing range staff very professional and friendly.
18 novembre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Lovely ladies working in Basingstoke…
Lovely ladies working in Basingstoke shop. Very patient and helpful. Helped us to order a right size of a jacket with home delivery. There were no myhing that would have been too much to ask about. Thank you!
10 septembre 2023
Réponse de Superdry - Basingstoke
Hi Monika,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
The assistant was very helpful
The assistant was very helpful. The size I wanted wasn’t in stock so he went out of his way to sort me the correct size and order it for me.
2 septembre 2023
SUPERDRY BASINGSTOKE VERY HELPFUL AND POLITE STAFF
The sales assistant Megan in the Basingstoke branch of Superdry was very helpful and very polite.
9 septembre 2023
Avis spontané
Would buy from again
Easy to order in the shop when they didn't have the size in stock. Quick and simple. Delivered a few days later. However, they use Evri deliveries which are really bad at notifications and say they have posted when they haven't.
29 juin 2023
Great customer service fast deliery
11 juin 2023
Réponse de Superdry - Basingstoke
Hi Claire,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Excellent Service
I went to my local Superdry in Basingstoke and the lady was very friendly. She explained the sizes I was looking for were only available online.
The lady took my order and the products were delivered within few days. I am very happy with the professionalism and service of the staff.
14 mai 2023
Réponse de Superdry - Basingstoke
Hi,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.