The shorts that I wanted in a certain colour weren't in store in my size but the assistant ( manageress)? ordered them for me. She also ordered a pair of shorts that I had seen on sale online but was... Voir plus
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Lisez les avis des autres
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Voir plus
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Voir plus
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Basingstoke
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
13-15 Paddington House, RG21 7LJ, Basingstoke, Royaume-Uni
- 01256 843580
4,8
Excellent
196 avis
Demande des avis aux clients
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Order has not been delivered by courier…
Order has not been delivered by courier Evri. Their tracking does not provide details of what has happened to it.
At what point can I have compensation or preferably the coat I ordered!
19 décembre 2022
My parcel never arrived.
19 décembre 2022
Great service and product
Easy on line purchase delivered on time and then great in store service on pick up. Thankyou
9 décembre 2022
Item we needed was not in stock so…
Item we needed was not in stock so ordered it from the store in Basingstoke and as promised arrived in 3 days,well impressed,and staff so good too
1 décembre 2022
Ordered in Basingstoke store for home…
Ordered in Basingstoke store for home delivery. Staff member was extremely helpful
30 novembre 2022
Pleased with the 20% off
Pleased with the 20% off. I was very impressed with the service in the shop and after. They didn’t have the size we wanted so they ordered it for us(a very slick process) and it arrived a couple of days later. The communication was great. A very good experience! Well done!
19 novembre 2022
Order was ready to collect almost as…
Order was ready to collect almost as soon as I had placed it and the service I received in the shop on collection was excellent - efficient and very polite and friendly.
23 novembre 2022
Over 100% help
The shop assistants went out of the way to order the coat we wanted and even kept another colour so we could compare both colours as soon as the other one arrived.
5 novembre 2022
The item came really fast very good…
The item came really fast very good service driver was very friendly and professional great company many thanks D Macintyre
13 octobre 2022
Assistant at Basingstoke store…
Assistant at Basingstoke store extremely helpful, ordered correct size as not in stock. Delivered very quickly too via courier. Happy customer!
8 octobre 2022
Store staff exceptionally helpful and…
Store staff exceptionally helpful and easy to order item for delivery as not in stock.
7 octobre 2022
Fantastic
Fantastic, friendly and efficient customer service!
Preferred coat not available but a suitable alternative provided.
9 octobre 2022
Great fitting cord trousers
Great fitting cord trousers, love the fit and colour. Staff very helpful.
8 septembre 2022
Very good will buy again service is…
Very good will buy again service is fantastic! Thank you very much.
7 septembre 2022
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I returned items that I bought online…
I returned items that I bought online to my local store but the return didn’t go through on the till and I did not get email confirmation. The staff were helpful and contacted customer service to sort out the issue
16 août 2022
Réponse de Superdry - Basingstoke
Hi,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great experience and really quick too!
3 août 2022
Réponse de Superdry - Basingstoke
Hi Nzola,
Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
I was returning an item to the store…
I was returning an item to the store the assistant was helpful and pleasant, making it easy to do.
29 juillet 2022
Réponse de Superdry - Basingstoke
Hello,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Good service
Good service, ordered the shorts on Saturday and they were delivered the following Tuesday
24 juillet 2022
Réponse de Superdry - Basingstoke
Hi,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Very happy with Superdry I like there…
Very happy with Superdry I like there stuff my wardrobe is full of the stuff
23 juin 2022
Réponse de Superdry - Basingstoke
Hello Robert,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
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