Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... Voir plus
L'entreprise a répondu

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Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... Voir plus
L'entreprise a répondu
Quick and easy to navigate around the website. easy ordering. Speedy delivery. Good quality.
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... Voir plus
Love the look of the shop staff were very helpful but the changing rooms need alot of attention bulbs were missing and doors were coming off apart from that I just love S,D.co
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensUpper Thames Walk, DA9 9ST, Greenhithe, Royaume-Uni
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Staff , friendly and helpful. Good choice. But unfortunately what I purchased was reduced and paid full price. Didn't realize whilst in shop as it was a busy day, lots of shopping for Christmas presents. So when I got home I had to travel back to store. The staff refunded the difference with no problems. But wasted an hour because of this.
Husband purchased top & trousers for me for Christmas gift and gave me a gift receipt & the till purchase receipt as I needed to return the trousers. I went back to the Lakeside store where they were purchased on Sunday 4 January and found the store closed. I had to then located the next nearest store which was in Bluewater Kent and return the item obviously costing me toll fees to travel to the store in Kent from Essex. Thankfully the staff were helpful in refunding the item back on to my Husbands card.
Helpful knowledgeable staff. Easy returns. Well made interesting clothing. Never disappoints.
My daughter attempted to use a valid gift card, yet we were unable to do so because the card was inexplicably placed on hold. We had to visit the store three separate times, and each time the staff were unable to explain the issue. They repeatedly tried contacting customer service but could not reach anyone.
For such a large brand, this level of service is unacceptable. The staff acknowledged that the card was valid, yet they were reluctant or unable to provide any meaningful assistance. As a result, we were forced to purchase another ticket, as my daughter urgently needed it for her winter trip.
Extremely disappointed with the overall experience.
Good quality product and helpful, friendly service. However, the promise of a 1 year guarantee to be sent by email produced merely an email receipt with no mention of a guarantee. It has, in addition to, resulted in daily marketing emails!
Sue @bluewater store in the fragrance store is a lovely lady who has assisted me a few times. Always helpful and smiling 😃
Found what I need d with the help of an assistant. No queue and blue light card was accepted! Bonus
Bluewater store had everything I wanted and staff was very helpful
Although we had to wait for a long time in the queue due to only having one person on the tills once it was our turn we were treated very well.
Super helpful staff, layout and style of store is different to the norm alone with the beautiful unique clothing. I definitely will be returning for more purchases x
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