I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... Voir plus
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Lisez les avis des autres
Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... Voir plus
The sales person was extremely helpful in helping choose a Christmas present for our son. The article was not on the rack but he said his stock control unit indicated that there was one in store, whic... Voir plus
Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Bournemouth
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
Part Ground Floor, BH1 2AD, Bournemouth, Royaume-Uni
- 01202 310032
4,6
Excellent
174 avis
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Returned an item from the online order…
Returned an item from the online order to my local store and replacement sent to my home rapidly.
26 novembre 2022
Very polite staff
Very polite staff. No problem with online items being exchanged in shop.
29 novembre 2022
Amazing staff and good quality items!
Went to visit this store on holiday to collect an order, the staff were lovely and friendly. I can see a lovely team of workers as the teamwork looked great as I watched them training someone new. Thank you for the customer service I received. Kind regards, the girl with pink hair 😜 Nicole ☺️
16 novembre 2022
Avis spontané
What good service looks like!
Because the item in store was shop soiled, a member of staff there ordered the puffer jacket on-line for me. She was extremely helpful, as was the assistant who helped me with my choice in the first place. The level of service was first class and I shall shop there again.
17 novembre 2022
I’m so happy with the product.Price was…
I’m so happy with the product.Price was a little bit higher but it was on my Birthday.
What I’m absolutely disappointed, it is the packaging because was broken and sticky tape stuck on the coat. What damage the faux fur.
I can attach the pictures.
Such ashamed that the brand like Superdry can do that 👎👎👎
15 novembre 2022
Really helpful in store staff who are…
Really helpful in store staff who are friendly but not intrusive.
Easy to make a return of an unsuitable item even if purchased online.
11 novembre 2022
I was purchasing a sweatshirt for my…
I was purchasing a sweatshirt for my son.
I went to the store in Bournemouth and was told the style he wanted was only available on line... shame.
However i was served by a really helpful young man who showed my a similar product so i could assess which size to order. Ordered on line and delivery was speedy.
24 octobre 2022
"Wardrobe Revamp"... The lady was very helpful assisting to…
The lady was very helpful assisting to find correct sizes, bringing items to & from changing area and checking stock. Full attention given from trying to purchasing. Friendly, chatty and happy in her job.
27 octobre 2022
Great shop experience
28 octobre 2022
Guy in Bournemouth Store
Guy in Bournemouth Store, very helpful, efficient and friendly.
14 octobre 2022
Very happy overall!!!
Fast shipping, perfect size (I have one size bigger every time) product as advertised good price!!!!
13 octobre 2022
Happy,thanks
I had to make a return after an erroneous order and I was helped with the highest seriousness. I recommend SuperDry,thanks Abigail :)
16 octobre 2022
Although the shop didn’t have the…
Although the shop didn’t have the product we were after, they couldn’t have been more helpful in asking back the jacket we had in the wrong size and ordering the replacement jacket in the right size via the online service. Staff were super helpful and efficient.
6 octobre 2022
Fast delivery and great quality pair of…
Fast delivery and great quality pair of trousers!
3 octobre 2022
Very efficient service
Very efficient service. Prompt delivery to store. Staff at store very pleasant.
Excellent service
1 octobre 2022
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Ordered two items on line for…
Ordered two items on line for collection from the Bournemouth store. Arrived the next day. Store staff friendly and efficient. A faultless purchase.
8 septembre 2022
Réponse de Superdry - Bournemouth
Hi,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
I had to exchange my sons sliders from…
I had to exchange my sons sliders from a medium to a large, I done this in the Bournemouth branch and got told they would be delivered the next day. 3 days later I contacted Superdry who then informed me that they had to be shipped from Belgium as there was no stock on the UK. 9 days later (5th Sept 22) and still no sliders! Contact customer services and all you get is the same old, "they are on there way" rubbish! Not a great level of service at all!
27 août 2022
Réponse de Superdry - Bournemouth
Hi - we are so sorry that this was the case. We can see you have had some difficulties with this order and its not what we want to see. We can see that this has been resent and should be with you soon, but again apologise that this has been the case.
Kind regards,
Superdry Care
Réponse de Superdry - Bournemouth
Hello,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Réponse de Superdry - Bournemouth
Hi,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Superdry Care
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