Collected in store with helpful staff. Details and size chart online are useful. Good estimate of delivery time during Black Friday sale. Happy with my order. Hopefully they last as my previous ones b... Voir plus
Établissement
Changer d'établissementUnit Lg17-20 St Davids Centre, CF10 2ER Cardiff, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It's really difficult because I genuinely love super dry, however I was very disappointed to find that your store in Cardiff does not stock jeans over a 36 inch waist and when I asked was told that's... Voir plus
L'entreprise a répondu
With no beige worker jackets in stock, or in the UK on the system, the sales assistant phoned internal customer service. I received a text within an hour. One had been located in Bristol. I collected... Voir plus
Attractive retail shop front accompanied by pumping music. Helpful pleasant staff without being pushy. Quality products that last, a little pricey but good range of stock and sizes. Clothes shopping a... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Cardiff
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
Unit Lg17-20 St Davids Centre, CF10 2ER, Cardiff, Royaume-Uni
- 02920 230126
4,7
Excellent
276 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The Excellent store staff.
The lady in the store was really helpful. She arranged home delivery as item in my size wasn't available in store.
Items arrived within a few days. They look great.
24 août 2023
I am so happy with quality of product
The staff members are so polite and I enjoyed shopping in the store. I am so happy for the quality of their products.
20 août 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Superdry - Cardiff
Hi Nicola,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Réponse de Superdry - Cardiff
Hi Andrew,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Prompt delivery and excellent service…
Prompt delivery and excellent service in store returning an item no hassle
26 juillet 2023
Réponse de Superdry - Cardiff
Hi, we will let the store know. We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards, Superdry Care
Helpful staff
I chose click and collect because delivery was free. When I entered the store I asked a member of staff where the click and collect was. He immediately said he could help me. He quickly went and found the order and provided me a bag for my items. Friendly and helpful. Thank you.
9 juin 2023
Réponse de Superdry - Cardiff
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care
Always a great service
Always a great service. Polite & knowledgeable staff. Always go the extra mile
9 juin 2023
Réponse de Superdry - Cardiff
Hi Maria,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers 😄
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Service
Excellent service and friendly staff.
4 juin 2023
Réponse de Superdry - Cardiff
Hi Richard,
We appreciate you sharing your feedback with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
The staff in Cardiff store is super…
The staff in Cardiff store is super nice and helpful, 5 out of 5
19 mai 2023
Réponse de Superdry - Cardiff
Hi Daria,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very helpful
19 mai 2023
Réponse de Superdry - Cardiff
Hi Olwyn,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Rapid delivery to the St David's store…
Rapid delivery to the St David's store Cardiff. Very helpful, friendly and respectful staff. Niko in particular was very helpful. Such good etiquette in customer service is rare these days. Keep up the good work
17 mars 2023
The staff in the Cardiff store are a…
The staff in the Cardiff store are a credit to the company.
21 mars 2023
Quick response and on time.
26 février 2023
Exchange
The guy on the till was very pleasant and polite. He exchange by black zipper and explained how my refund would work as I brought my zipper online and exchanged it in my local store. He was very helpful. Thank you
3 mars 2023
Superb service
Superb service - the sales lady went over and beyond to give me what I wanted. She gets 10 brownie marks,
19 février 2023
Great service!
Everything arrived promptly, items fitted well and to size. I took two things back to a store and the staff were very helpful (Cardiff 👍 ) and the money was back in my account the same day. Great service.
23 février 2023
The staff was really nice and helpful.
20 février 2023
The staff at the Cardiff store were…
The staff at the Cardiff store were both great I returned a coat and they were very professional my transaction went through smoothly
14 février 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.