Shop is very full but nicely presented. Staff helpful and even went to fetch us things to try on when we had a query in the changing rooms. I do however find the music far too loud - hard to hear your... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great selection of long winter coats for my grandaughter last wednesday, she was spoilt for choice! She wanted a Superdry coat as we bought her brother, our teenage grandson, one together with lots... Voir plus
A broad stylish range to suit several age groups and high quality made clothes which are worth paying a bit extra for. Really easy returns for exchange and or refund. Very competent and helpful staff.... Voir plus
Great store, lots of options, styles, and good quality. I really enjoyed the music and overall vibe.
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Cheltenham
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
1-7 Clarence St, GL50 3JL, Cheltenham, Royaume-Uni
- 01242 250044
4,4
Excellent
406 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff were great and really helpful 😍
21 juin 2026
Great store
Great store, lots of options, styles, and good quality. I really enjoyed the music and overall vibe.
17 juin 2026
Great service
Great service, great product, decent pricing too. All in all a very good experience.
20 juin 2026
Smart shop with helpful staff
Shop is very full but nicely presented. Staff helpful and even went to fetch us things to try on when we had a query in the changing rooms. I do however find the music far too loud - hard to hear yourself think.
17 juin 2026
The shorts are a great fit and cut
The shorts are a great fit and cut, length is good too! Rare to be able to find a white pair of shorts that are not thin and see-through 😊
1 juin 2026
Looking for t shirts for my up & coming…
Looking for t shirts for my up & coming holiday. Found just what I was looking for. Good quality. Friendly staff
6 juin 2026
The quality of the dress is very good
The quality of the dress is very good, and was delivered on time .
24 mai 2026
Superdry Cheltenham
Went to the super dry shop in Cheltenham huge selection of summer clothes really friendly and helpful staff and great value for money
3 mai 2026
Lovely helpful team in the Cheltenham…
Lovely helpful team in the Cheltenham superdry excellent store and experience.
7 avril 2026
Very good selection of cool summer…
Very good selection of cool summer clothes. Nice tunes playing in the background. Staff were helpful and friendly
2 avril 2026
Excellent product and staff
31 mars 2026
Annual Superdry visit from Toronto!
I'm originally from Chrltenham but live in Toronto since 2001. Every year I come back to Cheltenham to see family and friends. I always go to Superdry and buy clothing for myself and friends in Canada. The staff are very polite and helpful, especially with store delivery before I fly back to Toronto.
8 mars 2026
Friendly and helpful.
The staff are always so friendly and helpful. Excellent customer service.
12 mars 2026
Inconsistent Sizing and a Frustrating Returns Process
Bought a pair of jeans online in my usual size, ended up being too small.
Tried to return them online but was put off by the £3 returns fee, so I took them into store instead (Cheltenham). The return took about 15 minutes, the staff member barely spoke and seemed annoyed, and I wasn’t given a receipt. When I asked how the refund would work (I’d paid by gift card), she told me to check the online terms. Not very reassuring.
Days later I got an email saying the refund would be processed within five days. Ten days passed and nothing, so I had to chase customer service. After a few emails, they finally reissued the gift card.
I then ordered a different pair of trousers which were a looser fit and also a size up but they still didn’t fit. Tried similar sizes in two other brands and they fit perfectly, so clearly there’s an issue with sizing.
Now I’m stuck with £70 on a gift card, another returns fee to pay, and I’ll be buying trousers elsewhere. Really disappointing experience.
3 mars 2026
Avis spontané
Order still not received.
15 février 2026
Never received my order but they took…
Never received my order but they took my payment
2 février 2026
They taken the payment and my order is…
They taken the payment and my order is not with me after 11 days. Cannot contact them by phone and they are not answering my emails
1 février 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.