Banner for Superdry - Exeter

Superdry - Exeter Avis 260

TrustScore 4.5 sur 5

4,6

8-9 Princesshay, EX1 1GE Exeter, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality

Noté 5 sur 5 étoiles

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... Voir plus

Noté 1 sur 5 étoiles

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... Voir plus

Noté 5 sur 5 étoiles

Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!


À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements de plein air
  4. Magasin de streetwear
  5. Magasin de vêtements pour femmes

À propos de Superdry - Exeter

Écrit par l'entreprise

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Online order required smaller size

Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was advised that this could not be done. I was required to order the smaller sizes online rather than sort there and then.

4 avril 2025
Noté 5 sur 5 étoiles

Really excellent service

Really excellent service. Lovely staff in the Exeter superdry. Helpful and courteous.Product arrived in a timely fashion and very easy to change delivery address due to not being at home.
Overall a really good experience and I would definitely advise anyone to use superdry to ensure an excellent service and experience.

4 décembre 2024
Logo de Superdry - Exeter

Réponse de Superdry - Exeter

Hello,

Thank you for your kind review!

We are thrilled to hear about your positive experience with our Exeter store and online service. We strive to provide excellent customer service and are delighted that you found our staff helpful and courteous. We appreciate your feedback and are glad you found the delivery process easy and efficient. We hope to see you again soon!

We hope you have a lovely Christmas,
Superdry

Noté 5 sur 5 étoiles

Great item Great service

I ordered online and as soon as the item arrived I realised it would be too small for my husband. I took it back to the Exeter store and the assistant could not have been more helpful. He explained that their clothes do tend to be on the smaller side and he exchanged it for me.

30 novembre 2024
Logo de Superdry - Exeter

Réponse de Superdry - Exeter

Hello,

We appreciate you taking the time to share your experience.

We're glad to hear that our Exeter store assistant was able to help you with your exchange. We understand that sizing can be tricky, and we strive to provide our customers with excellent service.

Thank you for your feedback,

Superdry

Noté 4 sur 5 étoiles

Positive experience !

I found the staff to be extremely friendly & helpful. Thank you Superdry for a beautiful shopping experience !! :-)

28 octobre 2024
Logo de Superdry - Exeter

Réponse de Superdry - Exeter

Hi,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Noté 5 sur 5 étoiles

Beautiful dress…

Beautiful dress which looks stunning on. It is shaped really well which pulls you in, in all the right areas.
So pleased with my purchase!

27 octobre 2024
Noté 5 sur 5 étoiles

Great quality coat

Great quality coat. My daughter was most impressed

28 octobre 2024
Logo de Superdry - Exeter

Réponse de Superdry - Exeter

Hello,

Thank you for taking the time to leave a great review about your Exeter store shopping experience.

We endeavor to give our customers a really positive experience, so we really appreciate your great feedback.

If you loved your new purchase, don't forget to leave a product review as well!

Thank you for shopping with us!

Superdry Team

Noté 5 sur 5 étoiles

The shop assistant was very helpful

The shop assistant was very helpful, getting ge things I needed. Disappointed gat 30” legs were the shortest on offer

25 octobre 2024
Logo de Superdry - Exeter

Réponse de Superdry - Exeter

Hello,

Thank you for taking the time to leave a 5 star review about your Exeter store shopping experience.

We endeavor to give our customers a really positive experience, so we really appreciate your feedback.

Thank you for shopping with us!

Superdry

Noté 5 sur 5 étoiles

Great staff member

Your member of staff at the Exeter branch which served me was extremely helpful. A real nice guy. Even though one of the items I wanted wasn’t yet unpacked from stock, he arranged for it to be delivered. Perfect service!

8 octobre 2024
Noté 5 sur 5 étoiles

I specifically wanted a black puffer…

I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Very nice assistant at the till answered a couple of questions.

5 octobre 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus