I was not able to purchase vouchers in store due to the new introduction of a payment system & store manager was not able to support. I ordered online yet have still not received the voucher as it ne... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My parcel as explained by the lovely shop assistant arrived 2 days after ordering my items in the shop in Exeter.
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... Voir plus
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Exeter
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
8-9 Princesshay, EX1 1GE, Exeter, Royaume-Uni
- 01392 214005
4,6
Excellent
277 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good service
19 août 2024
The staff are always very friendly and…
The staff are always very friendly and lots of lovely stuff to try on.I love shopping in superdry and always end up spending far too long in there 😊
11 août 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The staff are very friendly and…
The staff are very friendly and helpful, I would recommend your store.
29 juillet 2024
Réponse de Superdry - Exeter
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Got overcharged on a sale item
Got overcharged on a sale item, nice top but lost out on the discount
Staff were nice but not too great at till work
28 juillet 2024
Réponse de Superdry - Exeter
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Customer Care
Just went in there one day bought a…
Just went in there one day bought a shirt and like it and been going there ever since
26 juillet 2024
Réponse de Superdry - Exeter
Hello,
Thank you for taking the time to share your shopping experience at our Exeter store.
We always do our best to give our customers a positive experience, so we're really pleased that you're happy with everything.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Great Hawaiian shirt
Spotted a great shirt in the window display. Staff were quick to help me find the right one. Great quality which is why you pay a little extra.
9 juillet 2024
Friendly staff
Friendly staff. Acknowledge you’ve walked in and ask if you need help. Good service.
2 juillet 2024
The girl who worked there helped me get…
The girl who worked there helped me get the item I could afford (cheapest shirt)
3 juillet 2024
Réponse de Superdry - Exeter
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Réponse de Superdry - Exeter
Hi Rachel,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Ordered some items within 2 days of…
Ordered some items within 2 days of placing my order, was notified with tracking my parcel, arrived within 48 hours. Free shipping 5***** z
9 mai 2024
Man behind the till was really friendly…
Man behind the till was really friendly and we had a nice chat while I paid
15 mai 2024
Very helpful staff
The members of staff were very helpful and very knowledgeable on the items of clothing we asked about!
22 avril 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.