First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... Voir plus
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Lisez les avis des autres
I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... Voir plus
I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... Voir plus
At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Hull
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
3, St Stephen's Centre, HU2 8LN, Hull, Royaume-Uni
- 01482 224015
4,7
Excellent
169 avis
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Helpful staff
We bought and ordered a jacket in the Hull shop for home delivery
The staff were amazing, very helpful. First class service
Well done Superdry
8 septembre 2025
Returns without receipt
I had to return some unwanted items, but had lost my receipt - Store assistant was extremely helpful and polite, and processed my refund (to a store card) quickly and efficiently.
26 juillet 2025
I returned an online order in store and…
I returned an online order in store and was promised an e mail confirming within 24 hours. Have not received it
1 juin 2025
Nice clothes
1 juin 2025
I like the products
I like the products , a little over priced , the staff on thee shop couldn't be more helpful
30 mars 2025
At age 69 my first experience of…
At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on company website for me to order from home. The Fiji long padded coat in Olive quickly arrived and fulfills everything I need, is also gorgeous quality and style, getting many admiring glances.
2 mars 2025
Excellent service
Excellent service whilst returning some of the tops I returned to the Hull store.
2 février 2025
Excellent all round customer service
Excellent all round customer service. Ordering online easy to use. Click and collect at store very good and quick. Had to return due to size not fitting but very easy to do instore. Excellent all round customer service.
20 décembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Amazing service young lady realising…
Amazing service young lady realising that I could find what was after actually taking the time to locate it for me & also helping me find the right hoodie that my partner had seen online
5 décembre 2024
Réponse de Superdry - Hull
Hello,
We're so glad to hear about your positive experience!
It's wonderful to know that our team member went above and beyond to help you find the perfect items. We strive to provide excellent customer service and we're thrilled that you were satisfied with the assistance you received.
We hope you have a fantastic Christmas,
Superdry
Fast free delivery as item was out of…
Fast free delivery as item was out of stock in store
9 décembre 2024
Réponse de Superdry - Hull
Hello,
We appreciate your kind words and are glad you received your item quickly.
We strive to provide excellent service and are happy to hear we met your expectations.
We hope you have a fantastic Christmas,
Superdry
Amazing value for money
Iv have a superdry jacket had it years, and it's amazing,iv got my partner 1 for a Christmas present.
1 décembre 2024
Viva Julian
Arrived promptly. My purchase more than lived up to expectations. Great quality. Viva Julian!
29 novembre 2024
Réponse de Superdry - Hull
Hi,
Thank you for your kind words!
We're thrilled to hear that you were happy with your purchase and that it exceeded your expectations. We appreciate your support and hope you continue to enjoy your new item.
Thank you again,
Superdry
Awesome service at St Stephen’s Hull
Me and my daughter arrived close to closing time and the lady shop assistant who helped us was amazing! We experienced help from her like no other shop would offer in this day and age. I asked for a specific product, which turned out unavailable at this store but the lady found a fantastic alternative. Upon paying for the item it turned out to be damaged, I was instantly notified by the assistant and an another item was already in the pipeline for us to purchase. Other shops would have let us purchase this damaged product without us knowing and let us make our way home. The shop assistant was absolutely brilliant, she was so friendly, relaxed and extremely helpful and because of her I will be a returning customer. Thank you so much for your honesty. Faith in humanity restored.
8 novembre 2024
Réponse de Superdry - Hull
Hello,
We appreciate you sharing your great feedback about your experience at our Hull store.
We always aim to offer the best service to our customers every time, so we're really pleased to read these fabulous comments.
Thanks so much for shopping with us, we really appreciate it!
We hope to see you back in store again soon.
Superdry Team
I am deafness I said thank you and I…
I am deafness I said thank you and I happy clothes
4 novembre 2024
Réponse de Superdry - Hull
Hi Brian,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Excellent quality garment
Excellent quality garment. Fabulous design with contrasting logo.
3 novembre 2024
The staff are always helpful to you staff great you when you walk through the door straight away .
The staff are always helpful to you, and they go out off there way to make sure you have got what you wanted.
18 octobre 2024
Although the item I purchased was not…
Although the item I purchased was not right for my grandson I was very pleased with the staff who I dealt with in the store.
6 octobre 2024
Réponse de Superdry - Hull
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so it's good to hear our Hull store were able to assist.
Thank you for shopping with us, we really appreciate it.
Superdry Team
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