First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... Voir plus
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Lisez les avis des autres
I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... Voir plus
I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... Voir plus
At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Hull
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
3, St Stephen's Centre, HU2 8LN, Hull, Royaume-Uni
- 01482 224015
4,7
Excellent
169 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I have already emailed my customer…
I have already emailed my customer feedback in and had no response.
Overall view no interest or ownership of online orders at the Hull store.
Tracking details for order suggested it had been sent to Goole, which is odd as you don’t have a store in that town.
15 décembre 2022
Great store experience
Great store experience, store manager went out of her way to help me, great store atmosphere
10 décembre 2022
Fantastic service as always
Fantastic service as always with super dry, delivery on time, product was perfect. Can never recommend super dry enough they never disappoint
30 novembre 2022
I had great experience because the…
I had great experience because the delivery was on time, the customer service is very professional, I am very satisfied with a quality of clothes I’ve bought and I will definitely buy again. Thank you!
20 novembre 2022
Fantastic service
Fantastic service, very quick delivery, pick up at store, very happy 😊
25 novembre 2022
Friendly & helpful Staff
16 novembre 2022
Great customer service
19 novembre 2022
Easy and quick collection and was able…
Easy and quick collection and was able to swap to a different size in store for one of my items no bother at all . Friendly and helpful staff
8 septembre 2022
Great local store.
I ordered a coat for delivery to my local Hull store. After the initial order confirmation, I received no update. I checked the tracker and my deliver had been posted to the wrong store.
I visited my Hull Store and the staff were very helpful. They cancelled the original order and supplied me with the item including a discount for my troubles. If it were a score just for the store then it would be 5 stars!
10 octobre 2022
Very happy with my gillet.great quality…
Very happy with my gillet.great quality and sizing system offered helped me choose correct size .which fitted just nice .orderd online and kept informed when my item will be instore .all easy
7 octobre 2022
White mid length puffa coat
Excellent quality coat.First time i have bought Superdry clothing.Really happy with my purchase.
Staff were very helpful.
Would recommend Superdry clothing and the Hull store.
1 octobre 2022
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great value for money love them
25 août 2022
Réponse de Superdry - Hull
Hi, we are so glad you love you item - quality is our top priority at Superdry, so we are really happy to hear these comments! Thanks again for taking the time to let us know.
Kind regards,
Superdry Care
5***** Customer Service!!
Unfortunatley on this occasion due to an unwanted birthday present I had to return the polo shirt back for a refund. My nearest store to me though is 30 miles away in Hull. Luckily Ben from the Hull store helped me and put me through to the customer services and Maria did the rest for me saving me a 60 mile round trip! Thanks alot for all your help guys!! 5*****
21 juin 2022
Réponse de Superdry - Hull
Hi Andrew,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Réponse de Superdry - Hull
Hi Lukasz,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Superdry Care
Great service top quality products
29 mai 2022
Réponse de Superdry - Hull
Hi David,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Superdry Care
Great service every time are purchase…
Great service every time are purchase from Superdry.
12 mai 2022
Brilliant delivery and had to return…
Brilliant delivery and had to return one item which was easily done and very quick refund. The jacket I kept was very well made and the sizing is always correct.
2 avril 2022
Claudiu Poor Manners
Had a pleasant ( horrible ) experience with Claudiu a the Superdry chat support.
The agent was horrible - I asked him if the products were final sale and instead of providing an answer, he was asking me to confirm the percentage of discount that was applied. Then he abruptly ended the chat. Is this how Superdry trains its customer service staff? I will post a public review of this interaction on every possible public site.
22 février 2022
Avis spontané
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