Easily ordered my padded filet online, delivered to an in post shop very quickly. Didn’t fit so did an easy online return which I dropped back into a superdry shop for a pre generated coded refund. Or... Voir plus
Établissement
Changer d'établissementLakeside Shopping Centre , West Thurrock, RM20 2ZQ Grays, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
One bad apple spoils the whole bag of fruit! Unfortunately this was our experience at the Lakeside shopping centre. We went into the changing rooms, the two shop assistants were chatting so loudly,... Voir plus
L'entreprise a répondu
The lady on the 'Pay Here' desk was very helpful, courteous and patient with me, assisting me looking through your website to choose additional item, which was not available in store, order it from w... Voir plus
Great service at Lakeside Thurrock and the staff were polite , professional and so very helpful with a friendly attitude you just don’t see much nowadays sadly. I have always loved the design of the... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Lakeside
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
Lakeside Shopping Centre , West Thurrock, RM20 2ZQ, Grays, Royaume-Uni
- 01708 891438
4,8
Excellent
270 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant Staff @ Lakeside Essex
Brilliant Staff @ Lakeside Essex. Quality Product Very Good Prices for a Top Quality products
17 novembre 2023
Happy customer
Speedy click and collect order. Absolutely loved my hoodie. Excellent quality, will order again with no hesitation.
8 novembre 2023
Great store service and very helpful
5 novembre 2023
Went online and got a discount
24 octobre 2023
Great experience from the sales…
Great experience from the sales assistant in store to get this ordered online
29 septembre 2023
Nothing was too much for the assistant…
Nothing was too much for the assistant we asked. He promptly looked online and found what we needed and told us about orderinv online process.
28 septembre 2023
Great service from order to delivery.
13 septembre 2023
Bought a the Sex Pistols t shirt
Bought a the Sex Pistols t shirt. Good quality and fantastic design but at £35 a bit over priced.
28 août 2023
An excellent experience in store and online…
The lady on the 'Pay Here' desk was very helpful, courteous and patient with me, assisting me looking through your website to choose additional item, which was not available in store, order it from within the store, then pay for it and those I'd found in store. She couldn't have been more helpful. The web ordered item was delivered within 48 hours with full regular updates on the order's progress to arrival.
All items fit perfectly. Materials, sewing and fastenings seem to be good quality.
23 août 2023
Love this shop
Love this shop. Great staff. Very helpful. They go out of their way to help
4 juillet 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Tees and jeans
Excellent range of clothing and great friendly service. I’ve bought on line and in store.
17 juin 2023
Réponse de Superdry - Lakeside
Hi Wurn, We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks for shopping with us and for your kind comments.
Ordered jacket online
Ordered jacket online. Great price. Used store click & collect. Very fast delivery & great service.
2 juin 2023
Réponse de Superdry - Lakeside
Hi,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Staff were really helpful in store and…
Staff were really helpful in store and delivery was super efficient
12 mai 2023
Réponse de Superdry - Lakeside
Hi Diane,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Great service
1 mai 2023
Réponse de Superdry - Lakeside
Hi Sandra, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so were delighted to read your kind comment. Thank you for shopping with us!
Poor customer service
Purchased several items. Security tags not removed and no alarm sounded. Had to take a 1.5hr round trip the following week to get the tags removed. The manager didn’t look bothered - not even an apology.
Complained to customer care, who haven’t even responded to my email!
Will avoid in future.
30 avril 2023
Avis spontané
Réponse de Superdry - Lakeside
Good Morning,
Thank you for taking the time to give us your feedback. We endeavor to give our customers a really positive experience, so we're really sorry that we got it wrong this time. Please try to resend your email to us with this information and your receipt at care@superdry.com so we can assist you in the best way possible. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Customer Service
Went in and out very quickly and got…
Went in and out very quickly and got what I needed.
11 avril 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.