Fantastic service from the lady assistant when returning a whole jumper which had not worn well after only a couple of uses. Came away with a credit note for the full value.
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Lisez les avis des autres
Usually fantastic service. The new store manager was unwilling to get a jacket not on the shop floor then flatly stated it would be over £200. I glanced down at the armful of shopping I was ready to p... Voir plus
Brilliant quality, and helpful staff, but was told by the very helpful person who greeted us as we went in the we would receive a 20 percent discount on the displayed prices. When another assistant pu... Voir plus
I got notification of my order being delivered to the store two days before I expected it. The young staff member at the Maidstone branch was very helpful and friendly. I'm really happy with all my pr... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Maidstone
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
Unit 12 27 Fremlin Walk, ME14 1QG, Maidstone, Royaume-Uni
- 01622 762616
4,7
Excellent
169 avis
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Staff are very friendly and helpful
6 mai 2026
Fantastic service from the lady…
Fantastic service from the lady assistant when returning a whole jumper which had not worn well after only a couple of uses.
Came away with a credit note for the full value.
3 avril 2026
Happy and helpful staff.
The staff were super happy and helpful. Answered my questions with a smile.
22 mars 2026
It’s disappointing to see so many…
It’s disappointing to see so many negative reviews, as my experience with Superdry has always been positive. I’m a regular customer who shops online frequently, and I’ve consistently been satisfied with both the products and the service. I’ve never had any issues when returning items. Five stars from me!
26 janvier 2026
My whole family loves Superdry
My whole family loves Superdry, from a teenager to my 52-year-young husband. Always great quality and design, and affordable.
12 février 2026
Splendid visit to Superdry
Very cool and lovely experience with the store. Helpful and professional staff.
3 février 2026
Really helpful staff
Really helpful staff, did the return quickly, helped with different sizes and generally great service
7 janvier 2026
Very easy to browse in-store
Very easy to browse in-store. Nice friendly staff and they don't continually bother you.
30 décembre 2025
Staff always very helpful and polite
Staff always very helpful and polite, clothes are of very good quality hence why they are quite expensive. True to size and wash up lovely. Just wish superdry done more of there trousers and joggers in a short leg otherwise I can’t fault anything.
30 décembre 2025
Went to the store to buy a coat for my…
Went to the store to buy a coat for my daughter the store did not have her size so ordered on line in store received the wrong coat took it back 12 days ago still waiting on refund got the store to check if a different store had the coat in her size drove from Kent to London to collect and still wrong coat ended up driving to Essex to finally get the right coat online customer service was appalling some of the some of the in store was helpful like the young lady in lakeside but the rest seemed like they worked in a fast food place they did not give a S##t
10 décembre 2025
Great service
Lady in the shop was very helpful and knowledgeable and helped me pick out exactly the jacket I needed
11 décembre 2025
The people were very keen to help with…
The people were very keen to help with whatever I needed to shop for. This made the day easier to get through.
7 décembre 2025
Excellent customer service from start…
Excellent customer service from start to finish
2 décembre 2025
Superdry in maidstone staff is very…
Superdry in maidstone staff is very helpfull and friendly. I love superdry the quality is very good
26 novembre 2025
Great Coat.
The service i got in the shop where I bought my coat was good, staff were friendly.
The only thing we found a bit annoying was the loud music, it may have been they were trying to block the noise of the drilling that was going on above the shop, but it was very loud. We found ourselves having to shout to hear one another. The coat i did buy is good. Keeps me nice and warm in this cold weather we have had.
20 novembre 2025
I purchased in 2 sizes for best fit
I purchased this jacket in 2 sizes for my granddaughter to try - one was ordered online and the other from your Maidstone store. The member of staff at your Maidstone store was extremely helpful, professional and friendly and and my granddaughter is very pleased with her new jacket. The quality and colour of the jacket are fantastic.
17 novembre 2025
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