Always the best hoodies on the market. Love the material and the colors
Établissement
Changer d'établissement2855 Stevens Creek Blvd #1055, 95128 Santa Clara, US
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Lisez les avis des autres
I emailed them regarding an order and haven't yet received an email or a response. I received a faulty product and haven't yet received a refund.
My order was totally wrong as delivered. I ordered a shirt and got a pink and black puffy jacket. Went into my local store and they swapped it out for me, no problems.
I purchased this for my son and everything - from the ordering process to the delivery, and the product itself was wonderful and fit him really well (Medium). The only reason why I cannot give it 5-s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Coordonnées de contact
2855 Stevens Creek Blvd #1055, 95128, Santa Clara, Etats-Unis
- 408 261 3531
3,7
Moyen
14 avis
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Always the best hoodies on the market.
Always the best hoodies on the market.
Love the material and the colors
2 janvier 2024
Poor service
I emailed them regarding an order and haven't yet received an email or a response.
I received a faulty product and haven't yet received a refund.
6 février 2023
I love the products and able to find…
I love the products and able to find some good deals.
16 janvier 2023
The person who assisted me did not…
The person who assisted me did not provide detail of the receipt for the return: luck of knowledge and poor customer service.
26 septembre 2022
My order was totally wrong as…
My order was totally wrong as delivered. I ordered a shirt and got a pink and black puffy jacket. Went into my local store and they swapped it out for me, no problems.
31 août 2022
I ordered a few items online but I need…
I ordered a few items online but I need to return some of them due to size difference. This was my first time online ordering superdry. The store staff at valley fair were very reluctant to handle the return because they are online orders. They told me they had a specific system to handle the online item return and their system was down. I asked when it can be fixed. They said it has been down for over a month and they suggested me to return them at the Livermore store, which is 40+ miles away...
I can't believe at this internet age we have to have a specific system to handle online items in the store and that system is down for such a long time !!
I don't think I will ever order any superdry products online and I wouldn't go back to the valley fair store again. There were 4 clerks plus one manager and none of them really wanted to fix things and help customer.
24 juillet 2022
Quality product
21 avril 2022
Loved the store
Loved the store. I had to go back the following day to have a security tag removed. It was very inconvenient.
15 février 2022
All good but package wasn't sealed
I purchased this for my son and everything - from the ordering process to the delivery, and the product itself was wonderful and fit him really well (Medium). The only reason why I cannot give it 5-stars is that the external package it came in wasn't sealed, ie., someone forgot to rip the tape off and seal it and I'm really glad it didn't fall out. Other than that - all good
8 décembre 2021
I bought a jacket for my son for his…
I bought a jacket for my son for his birthday and realized it didn't fit. The store was very helpful in returning the jacket and then ordering a new one online since they didn't have the correct size in stock. The Valley Fair store team was really helpful and friendly. The jacket shipped directly to my home with no shipping charges and arrived in less than a week. Thank you!
17 août 2021
Poor quality flip flops
I had these flip flops for about a week and the picture and logo are just rubbing off. Disappointed with this. Was always telling folks what great quality SuperDry was. Pitty about the poor quality of the flip flops.
1 juillet 2021
love the fit and great material
1 mai 2021
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