I just bought a new home insurance policy and I needed to contact the customer service to change a bit of details. I have to say I'm so impressed that a very nice British person answered (after... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a little difficulty with the website, but this was sorted out very quickly once I contacted Customer Services. I'm very happy with my cover and the help I had with the simplified proffessionalis... Voir plus
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Found the website so easy to navigate such an easy transition. I usually pay yearly but having the option of monthly suits me since I am emigrating within the next couple of months, I would certainly... Voir plus
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I already had car insurance but got offered a great deal on second car insurance as well. The process was simple and easy, i knew how much it was going to cost before i even bought the car. The discou... Voir plus
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À propos de l'entreprise
À propos de swiftcover.com
Écrit par l'entreprise
Welcome!
If you’re looking for cheaper car insurance, you can get Swift-covered in a few clicks.
Swiftcover offer 5-star Defaqto rated car and home insurance and if you just want the basics, we have that covered too.
Get a quoteCoordonnées de contact
Royaume-Uni
- www.swiftcover.com
4,6
Excellent
16 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Second car policy
I already had car insurance but got offered a great deal on second car insurance as well. The process was simple and easy, i knew how much it was going to cost before i even bought the car. The discount was great and setting up the policy only took a few minutes.
18 mars 2026
Réponse : swiftcover.com
Hi Mark,
We're happy to hear that the process of obtaining a second car insurance policy was simple and easy. It's great to know you were aware of the costs upfront as well. Thank you for your positive feedback!
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Karen,
We are glad to hear that the registration was easy online. Thanks for your positive feedback!
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Sorted out a few teething problems but…
Sorted out a few teething problems but all good happy with my policy 👍.
20 mars 2026
Réponse : swiftcover.com
Hi Angelo,
We're happy to hear that you're pleased with your policy, even after the initial issues. We appreciate your feedback and are glad everything is sorted out now.
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Just didn’t work out this
Just didn’t work out this, nothing in particular. Still awaiting refund
18 mars 2026
Réponse : swiftcover.com
We regret it wasn't a good fit. We appreciate your feedback and are looking into your refund status. We value your patience.
Lee
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Lenny,
We're happy to hear that it was super-fast and easy to manage your policy. Thank you for the positive feedback.
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Vitor,
We're glad to hear that you had no issues when managing your policy. Thank you for the positive feedback.
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Pawel,
We're happy to hear that everything was excellent. Thank you for your positive feedback and we appreciate it very much.
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Got my qoute straight away no messing…
Got my qoute straight away no messing about it waz not bad aswell very happy service 16
16 mars 2026
Réponse : swiftcover.com
Hi Ryan,
We're happy to hear that you had a great experience when setting up a new quote and were pleased with the price as well. Thank you for your positive feedback!
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Carol,
We're happy to hear that our policy was able to offer everything that you needed. Thank you for your positive feedback!
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
I just bought a new home insurance…
I just bought a new home insurance policy and I needed to contact the customer service to change a bit of details.
I have to say I'm so impressed that a very nice British person answered (after I told my address to AI ) and sorted out my problem very quickly without any charge.
And they sent me a confirmation email straight away. It's really nice to know that their customer service is still operated by people and I can properly speak to them.
Also my policy premium was very fair and their website is easy to use so I'm quite happy with them so far. You don't need to use or download special app which is I like too. (Some of insurance companies ask you to do these days.)
15 mars 2026
Réponse : swiftcover.com
Hi Lumi,
We're happy to hear that our service met your needs when updating your new home insurance policy. It's great to know you appreciated speaking with our team and that the issue was resolved quickly. We're also glad to hear that you found our website easy to use and that you're satisfied with your premium as well. Thanks for your positive feedback!
Have a great day!
Keyrthigan
Swiftcover Customer Service Team
Very helpful.
19 mars 2026
Réponse : swiftcover.com
Hi Lee,
We appreciate that you've taken the time to provide us with some lovely feedback. Thank you.
Chloe
Swiftcover Representative
Guided through the application with no…
Guided through the application with no problem anything I had missed was brought to my attention
20 mars 2026
Réponse : swiftcover.com
Hi,
We're happy to hear that our guidance through the application process was helpful and that we could assist you effectively. Thank you for your positive feedback!
Chloe
Swiftcover Customer Service Team
Great company easy to deal with I’ve…
Great company easy to deal with I’ve insured 2cars and my home great prices highly recommend
20 mars 2026
Réponse : swiftcover.com
Hi Allen,
We appreciate you sharing your positive experience. We're happy to hear you find us easy to deal with and are pleased with our prices for your cars and home.
Chloe
Swiftcover Customer Service Team
Simple and quick amendment to my motor…
Simple and quick amendment to my motor insurance policy.
11 mars 2026
Réponse : swiftcover.com
Hi Jeff,
We're glad you found amending your motor insurance policy simple and quick. Thank you for sharing your positive experience with us; we appreciate it.
Chloe
Swiftcover Customer Service Team
Easy to set up my car insurance online
Easy to set up my car insurance online. Very competitive quote with everything I required. Thank you 5 stars
20 mars 2026
Réponse : swiftcover.com
Hi Paul,
We're happy to hear setting up your car insurance online was easy. We appreciate that you found our quote competitive and met your needs. Thank you for your positive feedback!
Chloe
Swiftcover Customer Service Team
Everything was so easy
15 mars 2026
Réponse : swiftcover.com
Hi Phil,
We're happy that our product was easy for you to use. Thanks for your positive feedback; we appreciate you taking the time to review!
Chloe
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Marco,
We appreciate you taking the time to share your positive experience. We are happy to hear that you received good service from our helpful team.
Chloe
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Winifred,
We appreciate you sharing your thoughts. We are so happy to hear that you had such a great experience with our team.
Chloe
Swiftcover Customer Service Team
Réponse : swiftcover.com
Hi Keith,
We appreciate you taking the time to leave us a review. We're so glad it was easy to complete the online process.
Chloe
Swiftcover Customer Service Team
Delays
Delays. I had to call them several times to progress my claim. Again called up today to progress my claim! The incident was almost 4 weeks ago and the lack of updates has been poor.non existent! Infact the complaints handler said it was my responsibility to chase updates.
19 mars 2026
Avis spontané
Réponse : swiftcover.com
Hi,
I'm sorry to hear you're having a poor experience with our Claims Team. I've sent a request for further details so I can log your complaint and make sure this is looked into for you.
I look forward to hearing from you.
David
Swiftcover Insurance Customer Service Team Member
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