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Swift eCommerce Avis 7

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TrustScore 3.5 sur 5

3,4

Service d'expédition et de livraison
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À propos de l'entreprise

  1. Service d'expédition et de livraison

Écrit par l'entreprise

At Swift Fulfilment, we prioritise delivering an exceptional service experience that goes beyond expectations. From the moment an eCommerce order is confirmed, our dedicated team springs into action, ensuring prompt processing and timely deliveries. With our unwavering commitment to service excellence, you can trust us to provide unparalleled care and attention to your orders. Experience the reliability, efficiency, and personalised service that sets Swift Fulfilment apart for all your eCommerce requirements.

Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

7 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

One of the most unethical companies I…

One of the most unethical companies I ever worked with. Have been with them for 2 years and raised their prices twice with a 20 day notice - a 2024 increase from £15 to £29 and 2025 increase from £29 to £75 for absolutely the same services - AVOID AT ALL COSTS.

17 octobre 2025
Avis spontané
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Réponse : Swift eCommerce

Thank you for taking the time to share your thoughts. We’re genuinely sorry to hear that you feel disappointed with our recent pricing updates. Like most businesses, we’ve experienced sharp increases in our running costs over the past few years - including wages, packaging, energy, and insurance - and we only make pricing adjustments when absolutely necessary to maintain the quality and reliability of our service.

We completely understand that no one likes price increases, but describing this as “unethical” isn’t quite fair. Our services are entirely optional - we don’t tie anyone into contracts, and customers are always free to continue with us if it makes sense for their business, or to explore other options if not. We believe in being transparent, fair, and upfront, and every price change has always been communicated in advance with full notice.

We’re grateful for the time you worked with us and truly wish you continued success moving forward.

Noté 5 sur 5 étoiles

Highly Recommend

Highly Recommend – A Truly Reliable 3PL Partner in the UK
We've been working with Swift Fulfilment for over 3 years, and the experience has been nothing short of excellent. Their team is professional, responsive, and always goes the extra mile to ensure our orders are fulfilled accurately and on time.
From seamless integration with our eCommerce platforms to efficient warehousing and nationwide delivery, they’ve helped us scale without the stress. Inventory is well-managed, communication is clear, and customer satisfaction has improved noticeably since partnering with them.
If you're looking for a dependable logistics partner in the UK, we can’t recommend Swift Fulfilment enough.

19 septembre 2024
Avis spontané
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Réponse : Swift eCommerce

Thank you so much for your wonderful review and for trusting us as your 3PL partner over the past three years. It’s been a real pleasure supporting your growth and working alongside your team to keep operations running smoothly.

We take great pride in providing a dependable service — from integrations and inventory management to fulfilment and delivery — so it means a lot to hear that our efforts have made a positive impact on your business and your customers.

We truly value your partnership and look forward to many more successful years together.

Noté 5 sur 5 étoiles

Best in the market!

So glad I found Swift, great prices, great communication, but most importantly a reliable, efficient and professional service in shipping orders out to my customers. I've tried a few distributors & swift are by far the best. Thanks Patrick & team!

13 mai 2024
Avis spontané
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Réponse : Swift eCommerce

Thank you so much for the kind words! We’re really glad to hear you’ve had such a positive experience with our service. Reliable communication and smooth fulfilment are exactly what we aim for, so it’s great to know that’s coming through.

Patrick and the team will be delighted to see your feedback — it means a lot to everyone here. Thanks again for choosing Swift and for taking the time to share your experience!

Noté 1 sur 5 étoiles

Stay clear of this company

Stay clear of this company. We were abused for simply asking how much stock we have left as we couldn't access the portal. Additionally, I grew up abroad and was abused for my incorrect use of "punctuation", absolute disgrace. They are rude & they do not communicate clearly. We were also threatened a few times by their accountant for invoices worth 0.02. This was for stock that was sent back from customers apparently months after we switched away from their company which we do not believe as their address is listed nowhere on our website. Being threatened for £0.02 is ridiculous but this may be explained by the fact that the founder is also the customer service guy so they mustn't be doing that well. Or it's a scam, sending invoices and then refusing access to the portal to check I think is untrustworthy. I Have never experienced anything like this.

6 juin 2022
Avis spontané

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