Switch Health Avis 

2 150
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic support from Alex Burton, one of Switch Health’s PMI advisers. Alex works hard each year to find the best deal for us for our health and dental insurance policies, which has been challenging... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We use Switch health year on year to assist in finding our company the best deal for our private healthcare, always dealt with in a very professional & timely manner. Highly recommended.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant! Elaine Morgan switched over both my elderly parents from Bupa saving near 6K a year!!!! Cover is practically identical. Why or why didn't we do this earlier. Elaine was great to deal wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I found Switch Health’s advisor, James, to be very knowledgeable, helpful and clear in his reasoning for recommending a particular product to me. He patiently answered my questions, even when I repeat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Compagnie d'assurance aux entreprises
  3. Mutuelle de santé
  4. Assurance de protection des revenus
  5. Courtier d'assurances
  6. Compagnie d'assurance vie temporaire

Écrit par l'entreprise

Fully authorised and regulated by the Financial Conduct Authority, we are an independent insurance intermediary specialising in private medical insurance and life insurance. We work with BUPA AXA PPP AXA Health Vitality Aviva WPA The Exeter Freedom Health and many more, We compare the market and we can get health insurance deals that are not available elsewhere so we can beat any price. Get your free quote on medical insurance today and find out how much you can save

Special Trustpilot offer

Écrit par l'entreprise

£100 Cashback
We are so confident we cannot be beaten on price or quality, we'll give you £100 cashback if we cannot match or better any like for like new or existing quotations on health insurance! get a quote today by clicking on the our website link.

No1 Insurance Broker On Trustpilot

Compare and save upto 65% on your insurance

Compare and save upto 65% on your insurance
Switch Health is an award winning broker rated No1 in the country, We guarantee the best any deal on the market with exclusive deals not available elsewhere! we offer AXA PPP AXA Health Aviva BUPA Virality and many more! find out why we have the best review in the insurance market.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 150)

203 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Callum made switching easy

Callum made switching easy, very straight forward explaining everything I asked, thank you

23 février 2026
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Réponse de Switch Health

Thank you so much for your kind words! We’re really pleased to hear that Callum made the switching process easy and straightforward for you. Providing clear explanations and making everything simple is exactly what we aim for, so it’s great to know he delivered that experience.

We truly appreciate you taking the time to share your feedback, and we’ll be sure to pass your thanks on to him. If you need anything at all, we’re always here to help.

Switch Health

Noté 1 sur 5 étoiles

Avoid all costs when things go wrong

Avoid all costs when things go wrong. They don't stand in your corner. Paid into policy for 6 years. They can offer any help or advice. Basically just left us to it. They recommend vitality which are a s*** company. Don't waste your money.
They're all in bed together making their lovely commission.

TRYING TO DENY ALL KNOWLEDGE DOES NOT WORK WITH ME.
Read reply. Yes I can prove prove this with.
No point denying no knowledge. Have evidence.
Will not be removing my review. Will not be bullied.!!!!

23 février 2026
Avis spontané
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Réponse de Switch Health

Hi Shawn,

We’ve carried out a full check and we cannot identify you as a customer. You are not in our CRM, we have no record of a policy arranged by us in your name, and nothing in your review matches any account we can trace.

Also, our client reviews are normally submitted via a verified link issued after a plan is arranged. Your review appears to be an unverified, organic post, which means there is currently no evidence it relates to a genuine customer experience.

Because of that, we’re requesting that you provide details so we can investigate properly: full name, policy number, insurer, and the date you arranged cover. If you won’t provide that, we will be reporting this review to the platform as misleading and not based on a genuine customer interaction.

For clarity, we do not “leave clients to it” when there’s a claims or service issue. Where we are the appointed broker, we support clients through insurer processes and escalate with the provider when needed, within the limits of what brokers can legally do.

If you are able to evidence you were a client, we will respond in full. If not, we ask you to remove the review immediately.

Kind regards
Switch Health

Noté 5 sur 5 étoiles

Prompt and courteous service from Switch.

Nathan was always prompt in returning calls and gave invaluable advice. He was polite on the phone and very helpful.

19 février 2026
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Réponse de Switch Health

We’re so pleased to hear that Nathan was prompt in returning your calls and able to provide advice you found invaluable. Being responsive, polite, and genuinely helpful is exactly the standard we aim to deliver, and it’s wonderful to know he reflected that in your interactions.

We’ll be sure to pass your kind feedback on to Nathan. We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Great service from Alex

Great service from Alex. Very efficient, not pushy and a delight to deal with.

18 février 2026
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Réponse de Switch Health

Thank you so much for your thoughtful feedback!

We’re delighted to hear that you had a great experience with Alex Burton! He takes real pride in being efficient, approachable, and never pushy, so your comments mean a lot. We’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Every year they get me a better insurance offer

Happy with the result every time. The process is quite quick and painless.

18 février 2026
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Réponse de Switch Health

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the results every time and that the process feels quick and painless. That’s exactly the experience we strive to provide.

We truly appreciate your continued trust and look forward to serving you again soon!

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Excellent service

Excellent service - prompt, polite, helpful

18 février 2026
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Réponse de Switch Health

Thank you for your thoughtful feedback. We’re delighted to hear that you found our service prompt, polite, and helpful.

Our priority is to provide clear guidance, responsive support, and tailored solutions to meet our clients’ needs. It’s always rewarding to know that our commitment to service is making a positive difference.

We truly appreciate your trust and look forward to assisting you again in the future.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Well advised

My needs were discussed very thoroughly and I was presented with 2 options. I was given the pros and cons of both and the best option for my circumstances was suggested. I had been very well advised and accepted the proposal. I felt I had been very well looked after.

16 février 2026
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Réponse de Switch Health

hank you for your thoughtful feedback.

We’re delighted to hear that your advisor, Alexandra, took the time to thoroughly understand your needs and clearly explain the pros and cons of the options available. Ensuring you feel confident, well-advised, and properly looked after is exactly what we aim for.

We truly appreciate you placing your trust in us.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Nice dealing with grown up

Having received a hike in premium of 35% from my existing provider I was keen to "compare the market". Unfortunately the comprisons websites just throw up a load of quotes but making comparisons is rather difficult as each provider has a different way of describing their offerings.
I then received a call from Elaine Morgan of Switch, friendly yet professional, she identified a new provider offering comparable provision at a price I could stomach. Her knowledge of the market and the products was evident.
She even managed to make the compliance stuff, that usually causes me to lose the will to live, tolerable.

16 février 2026
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Réponse de Switch Health

Thank you for taking the time to share your feedback.

We’re delighted that Elaine Morgan was able to step in and make the process clearer and more manageable. Comparing providers can certainly be overwhelming, and it’s great to know her knowledge, professionalism, and friendly approach helped you find a comparable option at a price that worked for you.

We’re especially pleased she was able to guide you through the compliance process in a way that felt straightforward and even tolerable!

We truly appreciate your comments and your trust in us.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Elaine was very professional

Elaine was very professional. Explained issues clearly and gave me confidence to go ahead with the switch giving me a great saving.

13 février 2026
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Réponse de Switch Health

Thank you for your lovely feedback.

We’re so pleased to hear that Elaine was able to clearly explain everything and give you the confidence to proceed. It’s great to know she helped you secure a fantastic saving as well.

We really appreciate you taking the time to share your experience.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Very impressed with the service…

Very impressed with the service provided, Elaine Morgan in particular was extremely helpful and the speed she attended to my request was very impressive indeed.

6 février 2026
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Réponse de Switch Health

Thank you so much for your kind words and for taking the time to share your experience.

We’re absolutely delighted to hear that you were impressed with the service you received, and we’ll be sure to pass your feedback on to Elaine Morgan. She takes great pride in supporting our customers, and it’s wonderful to know that her responsiveness and dedication made such a positive impact.

Providing efficient, attentive service is something we strive for every day, and your feedback truly means a lot to our team. If there’s ever anything else we can assist you with, please don’t hesitate to get in touch.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Alexandra was absolutely great

Alexandra was absolutely great! So helpful and supportive through the renewal process, and provided clear information about the alternative options before finalising a better deal by switching to alternative provider this year. Thanks again for all you help!

27 janvier 2026
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Réponse de Switch Health

Dear Alan,

Thank you so much for taking the time to share your experience. We’re delighted to hear that your advisor, Alexandra was able to support you so effectively throughout the renewal process and help you find a better deal.

Providing clear guidance and genuinely helpful options is exactly what we strive for, so your feedback means a lot. We’ll be sure to pass on your kind words to Alexandra.

Thanks again for choosing Switch Health.

Noté 5 sur 5 étoiles

Really impressed with the whole…

Really impressed with the whole service. Everything was explained clearly, easy to follow and managed quickly. I would highly recommend.

2 février 2026
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Réponse de Switch Health

Dear Mrs Moore,

Thank you so much for your kind feedback. We’re really pleased to hear that your advisor, Josh, provided clear, straightforward, and quick service. Your recommendation means a lot to us, we look forward to catching up with you at your renewal.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Efficient

Efficient, polite, and knowledgeable.

2 février 2026
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Réponse de Switch Health

Dear Geoffrey,

Thank you for leaving us a 5 star review. We appreciate you taking the time to share your experience!

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Alexandra was most helpful and gave…

Alexandra was most helpful and gave clear information and explanation.

29 janvier 2026
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Réponse de Switch Health

Dear Mr Khakbaz-Mohseni,

We appreciate your kind feedback and are delighted to know that your advisor, Alexandra was able to assist you clearly and effectively. We look forward to speaking to you again at your renewal.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Alexandra was very helpful and…

Alexandra was very helpful and efficient. Saved money and got a better product too.

28 janvier 2026
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Réponse de Switch Health

Dear Mrs Dalrymple,

We appreciate your feedback and are glad to hear your advisor, Alexandra was able to assist you efficiently while helping you save money and find a better product. We look forward to continuing to support your insurance needs at your renewal.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Elaine was very polite and helpful

Elaine was very polite and helpful, she is such a sweet soul. Well detailed and very good quality of service with the fairest price ever. Highly recommendable. 😊👍

27 janvier 2026
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Réponse de Switch Health

Dear Mr Nelson,

Thank you for taking the time to share such a kind and detailed review. We’re delighted to hear about your positive experience and that Elaine’s professionalism, care, and dedication stood out to you.

Providing high-quality service at fair and transparent pricing is something we take great pride in, so your feedback is incredibly meaningful to our team. Your recommendation is sincerely appreciated, and we look forward to speaking to you again at your renewal.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Communication was perfect

Communication was perfect. Jordan was easy to speak to, understanding and extremely helpful. I have recommended Jordan to other family members looking to switch.

27 janvier 2026
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Réponse de Switch Health

Dear Mr Johnson,

Thank you very much for sharing your experience. We’re so pleased to hear that communication met your expectations and that Jordan was easy to speak with, understanding, and extremely helpful throughout the process.

Providing clear, supportive, and reliable service is a top priority for us, so your feedback is truly appreciated. We’re especially grateful for your recommendation to family members—it means a great deal to our team. We look forward to assisting you and your family again in the future.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Excellent Service and knowledge from Ella Matthews

It should be noted that Ella Matthews gave me excellent advice and help in selecting the best available Private Medical Insurance for the coming year, with an improved policy which was cheaper than my current medical insurance.

27 janvier 2026
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Réponse de Switch Health

Dear Mr Hoffman,

Thank you for taking the time to share your feedback. We’re delighted to hear that Ella Matthews provided excellent advice and guidance in helping you select the most suitable Private Medical Insurance for the coming year. Ensuring our clients receive clear, informed recommendations—while securing improved cover at a better price—is exactly what we strive for.

Your satisfaction means a great deal to us, and we truly appreciate your trust in our team. We look forward to continuing to support your insurance needs in the future.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish, been with them for at least 5 years, conner was amazing, no hassle, very easy and smooth operation, definitely recommended

27 janvier 2026
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Réponse de Switch Health

Dear Mr Maljee,

Thank you for your wonderful feedback and continued loyalty over the past five years. We’re absolutely delighted to hear that you experienced brilliant service from start to finish and that Conner made the process smooth, easy, and hassle-free. Long-term trust from our clients means everything to us, and your recommendation is sincerely appreciated. We look forward to continuing to support you in the future.

Kind regards,
Switch Health

Noté 5 sur 5 étoiles

Absolute delight to work with Connor

Absolute delight to work with Connor - thank you for guiding me through his journey. I appreciate all your help.

27 janvier 2026
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Réponse de Switch Health

Dear Ms Sawle,

Thank you very much for your kind feedback. We’re delighted to hear that working with Connor was such a positive experience and that you felt well supported throughout the entire journey.

Providing clear guidance and attentive service is something we take great pride in, so your appreciation truly means a lot to us. We’re grateful for the opportunity to assist you and look forward to supporting you again at your renewal.

Kind regards,
Switch Health

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