Took my RR Cullinan for a warning light issue, and also to look at a previous issue with A/C blower that wasn’t rectified, Steve the Senior service engineer rectified the warning light issue , and... Voir plus
L'entreprise a répondu
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Took my RR Cullinan for a warning light issue, and also to look at a previous issue with A/C blower that wasn’t rectified, Steve the Senior service engineer rectified the warning light issue , and... Voir plus
L'entreprise a répondu
Had my car in for service and received a vehicle health check report, recommending I spend a further £1,800 on faults with my battery, suspension, recommend air con service and a missing wheel hub cov... Voir plus
Our Flying Spur was serviced at Bentley Manchester on 21/9/26. We received first class service from booking the service to collecting the car. The staff we dealt with were all welcoming, professional,... Voir plus
L'entreprise a répondu
We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Mobberley Rd, WA16 8GT, Knutsford, Royaume-Uni
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Fantastic service from Matt and the team. Always do a great job and actually cheaper than many Bentley Specialists. Keep up the good work.

Réponse de Sytner Group - Bentley Manchester
I found Bentley Manchester easy to deal with and totally professional.

Réponse de Sytner Group - Bentley Manchester
The professional level of staff is exceptional and has been from start to finish on my dealings with the company.

Réponse de Sytner Group - Bentley Manchester

Réponse de Sytner Group - Bentley Manchester
I reported a warning message coming up on the dash of my phantom . I was told it was a faulty rear door latch. A new latch and door handle were fitted ( at a cost of approx £3000). When my car arrived back to me I took her for a drive , only to find the same warning light was still lit up on the dash !!!

Réponse de Sytner Group - Bentley Manchester
long delays in contacting personel on the telephone .
the wrong person calls back
the correct person still has not returned my call
Bentley Manchester car buying process is nothing short of exemplary . Paul Blunt , my sales executive who help me decide , and didnt rush me at all. And along they way had so many laughs I almost felt sad leaving . You see when u arrive there the reception team jump out of Thor seats to welcome you , the next thing ur drinking coffee and biscuits and having a nice chat then ur whisked off in several test drives laughing and joking and really having the best time. It was a smooth easy very reasonably priced car deal and now I have a super new GT speed to drive along with cherished memories of the buying experience . Thank you Bentley Manchester . You are simply fantastic

Réponse de Sytner Group - Bentley Manchester
I had a slight issue with my Bentley roof and Matt Thompson in service, found the problem and replaced and installed new parts quickly and efficiently and paying became less painful!!!
Thanks

Réponse de Sytner Group - Bentley Manchester
Very helpful on arrival showed my grandson around the garage lovely treat prompt service on car no problem even picking me up at railway station when I picked car up Very helpful throughout

Réponse de Sytner Group - Bentley Manchester
Manchester McLaren are always thorough when my vehicle is in for service, the technicians diagnosed faults that I didn’t even know about. The only thing that could be better is when I collected my vehicle this time it was dirty from been sat outside which was disappointing as it had just had ceramic coating applied before it came to service.

Réponse de Sytner Group - Bentley Manchester
Excellent Service. Pick up and Delivery by Charles superb.
All the worked completed satisfactorily and on time
Very Pleased

Réponse de Sytner Group - Bentley Manchester
Comfortable and welcoming, knowledgeable staff that care about the cars they look after.

Réponse de Sytner Group - Bentley Manchester
I had 2 cars collected taken to Manchester Bentley and McLaren from a remote location and in both cases it was dealt with seamlessly and efficiently.
We are always happy with the service we experience and the team perform a great job.
Communication is generally good

Réponse de Sytner Group - Bentley Manchester
Excellent service from stepping through the door to collecting car. Could not be faulted.

Réponse de Sytner Group - Bentley Manchester
Worst experience. Took days to collect the car, lost a piece of my bumper which now needs reordering and still did not fix the issue which now has to be re-looked at. You'd think you would have a quick service of picking up a rolls Royce instead of leaving it stranded in a car park for days and you'd also think they'd take more care in not loosing parts on a £300,000 car.

Réponse de Sytner Group - Bentley Manchester
Poor attitude of service staff.
Overcharging customers.
Charged for items not done and said that they had done it.
When confronted the staff were dismissive.
Service is very good but getting a little too expensive
Will probably use a independent specialist for the next service

Réponse de Sytner Group - Bentley Manchester
Excellent service , just so easy , polite efficient staff , just what you would expect from Bentley

Réponse de Sytner Group - Bentley Manchester
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