Sytner Group - Bentley Manchester Avis 

389
•
TrustScore 4.5 sur 5

4,6

Mobberley Rd, WA16 8GT Knutsford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Took my RR Cullinan for a warning light issue, and also to look at a previous issue with A/C blower that wasn’t rectified, Steve the Senior service engineer rectified the warning light issue , and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Had my car in for service and received a vehicle health check report, recommending I spend a further £1,800 on faults with my battery, suspension, recommend air con service and a missing wheel hub cov... Voir plus

Noté 5 sur 5 étoiles

Our Flying Spur was serviced at Bentley Manchester on 21/9/26. We received first class service from booking the service to collecting the car. The staff we dealt with were all welcoming, professional,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

389 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(389)

13 303 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service from Matt and the…

Fantastic service from Matt and the team. Always do a great job and actually cheaper than many Bentley Specialists. Keep up the good work.

10 octobre 2025
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Réponse de Sytner Group - Bentley Manchester

Thank you for your 5 star review and comments. The team appreciate your kind feedback. Kind regards, Team Manchester

Noté 5 sur 5 étoiles

A professional company

I found Bentley Manchester easy to deal with and totally professional.

9 octobre 2025
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Réponse de Sytner Group - Bentley Manchester

Thank you for your 5 star review and comments. The team appreciate your kind feedback. Kind regards, Team Manchester

Noté 5 sur 5 étoiles

The professional level of staff is…

The professional level of staff is exceptional and has been from start to finish on my dealings with the company.

7 octobre 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Kenneth, Thank you for your 5 star review and comments. The team appreciate your kind feedback. Kind regards, Team Manchester

Noté 2 sur 5 étoiles

I reported a warning message coming up…

I reported a warning message coming up on the dash of my phantom . I was told it was a faulty rear door latch. A new latch and door handle were fitted ( at a cost of approx £3000). When my car arrived back to me I took her for a drive , only to find the same warning light was still lit up on the dash !!!

18 septembre 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Mr Connolly, We are sorry to read your message, but I understand this has now been resolved with our Aftersales Manager. I glad we were able to assist and hope we can welcome you back again soon. Kind Regards Jon Crossley Managing Director

Noté 5 sur 5 étoiles

Bentley Manchester car buying process…

Bentley Manchester car buying process is nothing short of exemplary . Paul Blunt , my sales executive who help me decide , and didnt rush me at all. And along they way had so many laughs I almost felt sad leaving . You see when u arrive there the reception team jump out of Thor seats to welcome you , the next thing ur drinking coffee and biscuits and having a nice chat then ur whisked off in several test drives laughing and joking and really having the best time. It was a smooth easy very reasonably priced car deal and now I have a super new GT speed to drive along with cherished memories of the buying experience . Thank you Bentley Manchester . You are simply fantastic

6 août 2025
Avis spontané
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Réponse de Sytner Group - Bentley Manchester

Dear Ben, Thank you for your 5 star review and comments. Kind Regards Jon Crossley Managing Director

Noté 5 sur 5 étoiles

I had a slight issue with my Bentley…

I had a slight issue with my Bentley roof and Matt Thompson in service, found the problem and replaced and installed new parts quickly and efficiently and paying became less painful!!!
Thanks

1 août 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Mr Adams, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Noté 5 sur 5 étoiles

Great experience

Very helpful on arrival showed my grandson around the garage lovely treat prompt service on car no problem even picking me up at railway station when I picked car up Very helpful throughout

23 juillet 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Mr Noye, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Noté 4 sur 5 étoiles

McLaren 720 Service…

Manchester McLaren are always thorough when my vehicle is in for service, the technicians diagnosed faults that I didn’t even know about. The only thing that could be better is when I collected my vehicle this time it was dirty from been sat outside which was disappointing as it had just had ceramic coating applied before it came to service.

4 juillet 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Graham, Thank you for taking the time to leave feedback. We are pleased to hear that our service checks are always extensive and detailed. It is disappointing to read that your vehicle was dirty on this occasion, we value all feedback to ensure that we continually improve our customer experience and this will be investigated by our Service Team. We look forward to seeing you again soon. Kind Regards, Team Manchester.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service. Pick up and Delivery by Charles superb.
All the worked completed satisfactorily and on time
Very Pleased

3 juillet 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Mr Knight, We are so pleased to read that we provided an excellent level of service. Thank you for taking the time to pass on your feedback, I will ensure Charles hears your kind words, he will be delighted. Kind Regards Team Manchester

Noté 4 sur 5 étoiles

Comfortable and welcoming

Comfortable and welcoming, knowledgeable staff that care about the cars they look after.

1 juillet 2025
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Réponse de Sytner Group - Bentley Manchester

Good Morning Charanjit, We're delighted to read your kind words about Team Manchester. Thank you for your feedback, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester

Noté 5 sur 5 étoiles

Service with a smile

I had 2 cars collected taken to Manchester Bentley and McLaren from a remote location and in both cases it was dealt with seamlessly and efficiently.
We are always happy with the service we experience and the team perform a great job.
Communication is generally good

27 juin 2025
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Réponse de Sytner Group - Bentley Manchester

Good Morning Michael, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and 5 star rating, we look forward to your next visit with us. Kind Regards Team Manchester.

Noté 5 sur 5 étoiles

Excellent service from stepping through…

Excellent service from stepping through the door to collecting car. Could not be faulted.

19 juin 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Robert, Thank you for your 5 star review and comments. Kind Regards Team Bentley Manchester

Noté 5 sur 5 étoiles

No review

No public review

3 juin 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Mr Diggines, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Noté 1 sur 5 étoiles

Terrible.

Worst experience. Took days to collect the car, lost a piece of my bumper which now needs reordering and still did not fix the issue which now has to be re-looked at. You'd think you would have a quick service of picking up a rolls Royce instead of leaving it stranded in a car park for days and you'd also think they'd take more care in not loosing parts on a £300,000 car.

23 mai 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Mr Williams, We are very sorry to read your comments and would welcome the opportunity to discuss this further. Unfortunately we are unable to find your contact details on your database at Rolls-Royce Manchester. At your convenience, could you please contact us on 01565 631166. Kind Regards Jon Crossley Managing Director

Noté 3 sur 5 étoiles

Service is very good but getting a…expensive

Service is very good but getting a little too expensive
Will probably use a independent specialist for the next service

17 avril 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Mr Hargreaves, Thank you for your valued review. We appreciate your comments and take all feedback on board. Kind Regards Team Manchester

Noté 5 sur 5 étoiles

Excellent service

Excellent service , just so easy , polite efficient staff , just what you would expect from Bentley

10 avril 2025
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Réponse de Sytner Group - Bentley Manchester

Dear Nic, Thank you for your 5 star review and comments. Kind Regards Team Manchester

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