Sytner Group - Graypaul Ferrari Nottingham Avis 

261
•
TrustScore 5 sur 5

4,8

Lenton Lane, NG7 2NR Nottingham, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am a TA in an SEMH school, I was lucky enough to be able to arrange a tour of the showroom for 4 of our car mad boys! what an experience! Neil and Michelle were extremely welcoming, they made us all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

the service so far has been exceptional by Emily & team i have previously dealt with sytner mercedes who were amazing also i just part exchanged my Porsche Taycan with A Ferrari 458 Spider the service... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Overall another very good experience. Issues that stopped me putting 5 stars:- - requested several months ago for a Levante as a replacement car (as I am looking to purchase as my next car) however... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. E... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(261)

13 303 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Have looked after my car for the last 7…

Have looked after my car for the last 7 years in my ownership, always first class service and a quick turnaround. Would not go anywhere else for a Ferrari.

1 octobre 2025
Logo de Sytner Group - Graypaul Ferrari Nottingham

Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Morning Jonathan, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson.

Noté 1 sur 5 étoiles

Very bad service

Very bad service

12 septembre 2025
Avis spontané
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Morning Luctiano, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to my e-mail danielhobson@sytner.co.uk so that I can investigate this for you? Kind Regards, Daniel Hobson, Head of Business.

Noté 5 sur 5 étoiles

Great service

Great service, always super helpful and easy to deal with. In my years of dealing with Graypaul in Nottingham it has always been an exceptional and I highly recommend this dealership.
Thanks especially to Amy and Elliot.

20 août 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Morning Nigel, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

Noté 5 sur 5 étoiles
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Morning David, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

Noté 5 sur 5 étoiles

Maserati GT service

Easy booking, courtesy car made available, service advisor communication was excellent.
Work completed as requested.

8 août 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Tony, Thank you for your 5 star review and comments. Kind Regards Dan Hobson Head of Business

Noté 5 sur 5 étoiles

Ferrari service

Graypaul Nottingham recently carried out a service on my Ferrrari. The complete process was efficiently carried out from booking to collecting the car. All the staff were pleasant to deal with and a special mention to Amy who dealt with the arrival and collection.First rate service as usual, many thanks to all the team at Nottingham.

21 juillet 2025
Avis spontané
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Morning Barry, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business

Noté 5 sur 5 étoiles

Great service experience with Ferrari Nottingham

As ever, pleased with my service at Greypaul Nottingham. My service took around half a day and they gave me a lovely air-conditioned office to work from and made me lots of cups of tea/coffee. Price was good and I was very impressed with the very high level of service I received. Always a pleasure, never a chore to get my car serviced here.

11 juillet 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Morning Dr Baines, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

Noté 4 sur 5 étoiles

It was a long service and quite…

It was a long service and quite expensive, but the parts involved caused this. There were a few delays, but the courtesy car meant it wasn’t an issue.

Excellent customer service from Soph

9 juillet 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Morning Mr Norton, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

Noté 5 sur 5 étoiles

very organised and professional

very organised and professional, i always felt valued throughout the whole experience

27 juin 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Afternoon Richard, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Daniel Hobson, Head of Business.

Noté 5 sur 5 étoiles

Fantastic Service from GrayPaul Ferrari…

Fantastic Service from GrayPaul Ferrari Nottingham.
I have had the most magical experience with regard to purchasing my first Ferrari.
This is very much to do with Mr Christopher Stevens Ferrari Sales Specialist making my experience truly memorable. Christopher is an excellent, honest and extremely professional Sales Specialist and I would recommend Gray Paul Ferrari Nottingham to anyone. This company absolutely deserve 5 stars out of 5… ⭐ ⭐ ⭐ ⭐ ⭐

19 juin 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Good Afternoon Christopher, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business.

Noté 5 sur 5 étoiles

Outstanding Customer Service

I was massively impressed with the experience I received when booking my new car in for an annual service. The staff were extremely helpful, supplied a solid quote and arranged a date that fitted my diary. Customer service in the branch was outstanding and friendly and the surroundings in the waiting area very comfortable, I had travelled 2 hrs not get there so had to stay while the service was being done and was looked after throughout my stay. I am glad I chose Gray|paul Nottingham and will definitely be using them again in the future.

5 juin 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

"Good Afternoon Mr Lennox, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business.

Noté 5 sur 5 étoiles

Quattroporte service and mot

Clear process for booking the service. Everything organised and managed professionally.
Warm welcome from the reception through to service.
Everything completed as expected

22 mai 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Colin, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Noté 5 sur 5 étoiles

Excellent

Excellent service

28 mai 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Bob, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Noté 5 sur 5 étoiles

Professional and welcoming from start…

Professional and welcoming from start to finish

The best dealership I’ve used

24 mai 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Neal, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Noté 5 sur 5 étoiles

Service review

Staff really helpful especially Ed the service manager

22 mai 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Westaway, Thank you for your 5 star review and comments. Kind Regards Graypaul Nottingham

Noté 5 sur 5 étoiles

Another great service from Graypaul…

Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. Explained everything well and made sure the car was on point ready for the new season of driving.

8 avril 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Mather, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Noté 5 sur 5 étoiles

My car came back absolutely immaculate

My car came back absolutely immaculate, thank you.

11 mars 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Tuttey, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Noté 5 sur 5 étoiles

Excellent experience again

Excellent experience again
Many Thanks to Ed and the service team for looking after me for the service of my Ferrari 488 Spider
Gray Paul are very professional and treated me very well. I bought the car off Gray Paul and i will be using them for future services and another purchase
kind regards Mark

24 février 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Doney, Thank you for your 5 star review and comments. Kind Regards Team Ferrari Nottingham

Noté 5 sur 5 étoiles

Always great service

1 février 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Sarricchio, Thank you for the 5 star review and comments. I will pass your kind feedback onto the team. Kind Regards Team Graypaul Nottingham.

Noté 5 sur 5 étoiles

The care and enthusiasm of the team

The care and enthusiasm of the team

28 janvier 2025
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Réponse de Sytner Group - Graypaul Ferrari Nottingham

Dear Maxine Thank you for the 5 star review, I will pass your kind feedback on to the team. Kind Regards Team Graypaul Nottingham

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