The buying experience from Graypaul was excellent. Shout out to James Sadler who was absolutely awesome and kept me updated and informed from Day 1 of my enquiry to the day of collection. I have had g... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
In the current climate of excessive regulation hoops the team overall made the process as smooth as possible and were all very accommodating while remaining professional. A special mention for Steve D... Voir plus
L'entreprise a répondu
We recently purchased a Maserati Grecale Trofeo. The team was highly professional, helpful, and courteous throughout the whole process. I cannot rate this company highly enough. Dani and James need a... Voir plus
L'entreprise a répondu
Took my Maserati Grecale Modena into Graypaul Birmingham for service and Was treated very well with car returned in pristine condition looking great after wash and clean. They when through everythin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
120 Highlands Road,Shirley, B90 4NU, Solihull, Royaume-Uni
- 0121 439 0473
4,9
Excellent
136 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First class service, purchased in Florida delivery in Birmingham
First class service, it was a pleasure dealing with a very professional organization.
From start to finish excellent experience.
I purchased my Maserati from Florida and collected from Birmingham
Paul Holmes was a Credit to your organization, please pass on my sincere thanks.
2 mai 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Morning Mr. Cragg, I’m delighted to read your kind words about Paul and Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director
I brought my Maserati of this lovely…
I brought my Maserati of this lovely dealership in Graypaul Birmingham , Sam was very supportive and helpful as our sales representative , and the staff were very polite and courteous.
Would highly recommend.
24 avril 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Afternoon Dennis, I’m delighted to read your kind words about Sam and Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director
Excellent dealership. Premium products with premium service.
From the moment we walked in the door my wife and I were greeted warmly and with the utmost courtesy. We visited several times and the reception staff were fantastic, remembering our names and ensuring that we were comfortable and accomodated.
Excellent sales staff, especially Paul Holmes our sales representative, who listened to our needs, never pressured us and came up with a package that was just amazing.
8 avril 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Morning Jon, I’m delighted to read your kind words about Paul and Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director
Absolutely excellent service
Absolutely excellent service. My sales rep Sam was very knowledgeable, courteous, no pressure selling. All in all a great experience buying my car from here.
5 avril 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Afternoon Miss Flowers, I’m delighted to read your kind words about Sam and Graypaul Birmingham.Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director.
The salesman that handled the purchase…
The salesman that handled the purchase of my Maserati was first class and l would have no problem recommending him to anyone. Nothing was too much trouble for James Smith to explain to both my wife and myself which did take him a while as we are both pensioners and don’t always pick things up that quickly.
Regards.
John Steed.
27 mars 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Afternoon Mr. Steed, I’m delighted to read your kind words about James and Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director.
Brilliant service from Paul and his colleagues
Brilliant service from Paul and his colleagues, right from being greeted by Jess(?) when we first entered the showroom, through the whole process to purchasing a car. Of all the car dealers we have ever been to, this one is without doubt the most helpful and friendly one. Jardine Audi and Benham Mini/BMW (both in Wolverhampton) could learn a few things about customer service from this team at Sytner.
Excellent.
24 mars 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Morning Stephen, I’m delighted to read your kind words about Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director.
Knowledgeable and friendly
Very friendly reception and knowledgeable sales staff. Steve couldn’t do enough to help me. Would highly recommend.
20 mars 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Morning Mr. Shine, I’m delighted to read your kind words about Steve and Graypaul Birmingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director
Unbelievable service
Unbelievable service, much better than BMW who I’ve been a loyal customer for over 15years! Non-pushy salesman team (Steve Dadds & Neil Walker) who were always on point with information. We did a deal, which was right for me and I’m loving my Mazarati Levante! Thanks guys!!
15 mars 2019
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Birmingham
Good Afternoon Mr. Punia, I’m delighted to read your kind words about Graypaul Birmingham.Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Stuart Hood, Managing Director
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.