Sytner Group - Maranello Maserati Ascot Avis 

132
•
TrustScore 4.5 sur 5

4,6

High Street, SL5 7HP Ascot, Berkshire, GB

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I Don't understand the fuss they are trying to achieve maranello maserati service department in egham ANANTHONY CLARK need to learn how to speak to customer without interrupting & listen rothe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at the dealer were exceptional, particularly Adrian and Paul and Neil. I was happy with everything from Start to finish.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought a used Maserati Levante and the experience was first class. From our initial meeting with Lisa Jackson, the whole process was a pleasure. We were treated so well and the service was impecc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased a Maserati Grecale, and I cannot speak highly enough of the exceptional service I received from Lisa Jackson. From start to finish, Lisa was absolutely outstanding. Her p... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(132)

13 345 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professional, Knowledgeable and Seemless Experience

From the moment we walked into the showroom, We were greeted with nothing but professionalism and a genuine passion for the brand. My wife and I had only popped in to take a look at the available options and within a short time we were convinced that a Maserati is the next car for us. Yes, the cars are exceptional pieces of engineering, but the entire process Was not a hard sell. This made our choice so much easier and ultimately of our own volition. Adrian was brilliant throughout the process and made our lives very easy given our tight time frames within which to complete the transaction. His colleague Neil was equally up to the task. We have only just taken delivery of the car and are certain it will not have any issues. However, if a problem was to present itself, we are very confident that it will be dealt with expediently and to our satisfaction. Thank you Maserati Ascot.

16 décembre 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Verma, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

My experience

Very good salesman, attentive to our needs. Listened and delivered.

17 décembre 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Tony, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

Punctual and courteous.very helpful…

Punctual and courteous.very helpful with vehicle exchange and documentation.

13 décembre 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Tomalin, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

"Adrian was very knowledgeable and made…

"Adrian was very knowledgeable and made the car-buying experience smooth and stress-free. He answered all my questions with patience and provided honest advice. I never felt pressured, which I truly appreciated. He also followed up after the sale to ensure I was satisfied. Highly recommend working with him!"

5 décembre 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Quinlan, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

This review is for the service…

This review is for the service department in Thorpe, especially Paul,Aden and Anthony, these gentlemen were so helpful and professional, they gave me regular updates on my car, any queries I had were looked into and answered promptly. The service provided was up and beyond my expectations, can't thank them enough for their help

30 octobre 2024
Avis spontané
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Challis, Thank you for your 5 star review and comments. We will ensure the team receive a copy of your feedback as they will be delighted to read this. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

First class sales team…

The team at Ascot Maserati were all excellent and professional in achieving customer satisfaction. From my initial enquiry to completion of the sale process Adrian Jones especially was superb and ensured both my wife and I were comfortable with every aspect.

6 juillet 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Burton, Thank you for your 5 star review and comments. Kind Regards Maserati Ascot

Noté 5 sur 5 étoiles

Lisa was great

Lisa was great. she's was very proactive and great to deal with. So far so good with the car as well tx

22 juin 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Hector, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

Thoroughly professional team from…

Thoroughly professional team from beginning to end. No pressure, relaxed and informative.

5 juin 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Murray, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

I have bought 4 cars with the team at…

I have bought 4 cars with the team at Sytner. Lisa(Sales)and Neal(Finance) are an excellent team to work with. Lisa in particular has been helpful over the years and as such it’s obvious as to why I keep coming back. Great team and great brand. Love it !!!

17 mai 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Wilby, Thank you for your 5 star review and comments. We will ensure the team receive a copy of your feedback as they will be delighted to read this. We look forward to welcoming you back again soon. Kind Regards Howard Rose Managing Director

Noté 5 sur 5 étoiles

Just brilliant!

Lisa made the whole experience enjoyable, smooth, efficient and painless - just brilliant!

10 mai 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Thank you for your 5 star review and comments about Lisa, she will be delighted to read this. Kind Regards Maserati Ascot

Noté 5 sur 5 étoiles

I dealt with Nicola at the Ascot…

I dealt with Nicola at the Ascot dealership.
Nicolas was very helpful and informative from first discussions right through to aftersales help. This includes Neil and the whole team at Ascot Maserati.
Five stars from me.

9 mai 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Speed, Thank you for your 5 star review and comments. We will ensure Nicola and the team receive a copy of your feedback as they will be delighted to read this. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Patrick, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 4 sur 5 étoiles

Excellent service

My car was collected and delivered back to me punctually. I was kept informed of progress and consulted about work to be done. But it is very expensive.

7 mai 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Williams, Thank you for your review and comments. Kind Regards Team Maserati Ascot.

Noté 4 sur 5 étoiles

Patient & accommodating team

Adrian and the team very patient and accommodating at a point when my diary was manic and made it difficult to talk on the phone at regular points. Contact via WhatsApp may have made things easier than email … but a minor point.

25 mars 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Thank you for your review. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

First class service and seemless…

First class service and seemless experience.

23 mars 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Matt, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

Professional sales staff

Lisa the sales lady was very good and knowlegable

11 janvier 2024
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Hubbard, Thank you for your 5 star review and comments. Kind Regards Team Maserati Ascot

Noté 5 sur 5 étoiles

Can`t fault the service

Can`t fault the service, we were very well looked after by Adrian.
Also, excellent coffee.

7 décembre 2023
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Reeves, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Lisa made everything so easy from…

Lisa made everything so easy from selecting the right car to handover. thanks

13 octobre 2023
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr King, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Sales to a salesman

Staff were attentive, friendly and knowledgeable, making the whole purchasing experience seamless.
Lisa, went the extra mile in her dealings with me and my partner.

29 septembre 2023
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Réponse de Sytner Group - Maranello Maserati Ascot

Dear Mr Reed, Thank you for your 5 star review and comments. Kind Regards Team Maranello

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