Sytner VW Llandudno looked after me when VW themselves couldn't. I had a few issues with my vehicle which involved a lot of back and forth between VW and myself. The staff at Sytner VW helped me navig... Voir plus
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Établissement
Changer d'établissementThe Point, Conwy Road, LL31 9AY Llandudno Junction, North Wales, GB
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Lisez les avis des autres
Absolutely fantastic experience getting my brand new skoda fabia monte carlo here at Llandudno junction Rhys Williams was helpful from start to finish friendly, patient, and explained everything wit... Voir plus
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Efficient check in for a timed MOT. After an hour I was told my car would be next in. After another one and a half hours I realised my car had not moved from the car park....now everyone was at lunch.... Voir plus
Sion was so helpful. He readily answered any questions we had, and had an in-depth knowledge of the car and it's capabilities. We never felt pressurised, but gently guided through our options. He w... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
The Point, Conwy Road, LL31 9AY, Llandudno Junction, North Wales, Royaume-Uni
- 01492 884732
4,5
Excellent
497 avis
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Efficient check in for a timed MOT
Efficient check in for a timed MOT. After an hour I was told my car would be next in. After another one and a half hours I realised my car had not moved from the car park....now everyone was at lunch. Finally 3 and half hours after my appointment time the car was ready. This was a straightforward MOT on a car which passed and no work required. Unacceptable with a timed appointment.
19 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Sytner looked after me when VW didn't...
Sytner VW Llandudno looked after me when VW themselves couldn't. I had a few issues with my vehicle which involved a lot of back and forth between VW and myself. The staff at Sytner VW helped me navigate and even physically helped me with alternate vehicles when I had come across a complete roadblock. I can't recommend this company more, they genuinely do look after their customers and go above and beyond.
21 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you, Paul, for your kind and thoughtful review. We are delighted to hear that our team at Sytner VW Llandudno was able to support you through the challenges you faced and provide alternative solutions when needed. It is always our aim to go above and beyond for our customers, and your recognition means a great deal to us. We truly appreciate your recommendation and look forward to assisting you with any future needs. Thank you once again for your trust and kind words. Best Regards Johnathan Baxter
Réponse de Sytner Group - North Wales Volkswagen
Dear Ken, Thank you very much for your kind words and for taking the time to leave us such a positive review. We are delighted to hear that you found our service both excellent and professional. At North Wales Volkswagen Cars and Van Centre, we always strive to provide the highest standards to our customers, and it is gratifying to know that our efforts have met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The North Wales Volkswagen Team
We were treated with respect and…
We were treated with respect and helpfulness throughout, and the work carried out promptly
7 octobre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Dear Alan, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that you were treated with respect and found our team helpful throughout your visit. It’s great to know that the work was carried out promptly and met your expectations. Your satisfaction is very important to us, and we truly appreciate your support. We look forward to welcoming you back to North Wales Volkswagen Cars and Van Centre in the future. Kind regards, The Team
A Pleasant Purchase
We arrived knowing which Motability vehicle we wanted to look at. The Sales Executive showed this to us, was extremely helpful and professional in his manner. We completed business and finalised the deal over a good cup of coffee! A very good discussion and we collected our new car as promised 5 days later. Pleasing and professional experience.
2 octobre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you, Martin, for your kind words and for taking the time to share your experience. We’re delighted to hear that our Sales Executive provided professional and helpful service, making the process straightforward and enjoyable. It’s wonderful that you appreciated the relaxed atmosphere over a cup of coffee and that everything proceeded as promised. We hope you enjoy your new vehicle and look forward to assisting you again in the future. Your satisfaction means a great deal to us.
Straight and honest all through
Straight and honest all through, great service and product. Thank you.
Arron and Kane were the guys I dealt with and both were communitave and easy to deal with. Thank you.
1 octobre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you, Roger, for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that Arron and Kane provided clear and honest service throughout your experience. It’s wonderful to know you found them communicative and easy to deal with. Your feedback is greatly appreciated and motivates us to maintain the high standards our customers expect. We look forward to welcoming you back to North Wales Volkswagen Cars and Van Centre in the future. Thank you once again.
Absolutely fantastic experience getting…
Absolutely fantastic experience getting my brand new skoda fabia monte carlo here at Llandudno junction Rhys Williams was helpful from start to finish friendly, patient, and explained everything without any pressure. The customer service was brilliant, nothing was too much trouble. I’m so happy with my new car! Thanks again
30 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you so much, Delyth, for your wonderful review. We are delighted to hear that Rhys provided such excellent, friendly service throughout your experience. It’s brilliant to know you’re happy with your new Škoda Fabia Monte Carlo and that our team made the process clear and pressure-free. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience and wish you many enjoyable journeys in your new car. Thank you once again!
Simon the salesman in vw Llandudno…
Simon the salesman in vw Llandudno where we purchased our new golf r from was very professional non pushy salesman was friendly knowledgeable and all round lovely guy 5* to him many thanks Neil and Louise.
26 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Dear Neil and Louise, Thank you very much for your wonderful 5-star review. We are delighted to hear that Simon provided a professional and friendly service during your purchase of the new Golf R. It’s always our aim to offer knowledgeable and non-pushy assistance, so it’s great to know Simon made your experience so positive. Your kind words mean a great deal to us and we truly appreciate you taking the time to share them. Wishing you many happy miles in your new car! Best wishes, North Wales Volkswagen Cars and Van Centre
Dan was an amazing salesman he went…
Dan was an amazing salesman he went above and beyond to assist with my right decision on choosing mÿ car all staff were really pleasant and friendly would recommend skoda Llandudno junction
29 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Dear Susan, Thank you ever so much for your kind words and taking the time to share your experience. We are delighted to hear that Dan provided exceptional assistance and helped you make the right decision on your car. It’s wonderful to know that all our staff made you feel welcome and valued during your visit. Your recommendation means a great deal to us. We wish you many happy and safe journeys in your new vehicle. Best wishes, North Wales Volkswagen Cars and Van Centre
Arron is a nice guy and was always as…
Arron is a nice guy and was always as helpful as he could be throughout the process.
30 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you very much for your kind words, David. We're delighted to hear that Arron was helpful and supportive throughout your experience with us. It’s always our aim to provide excellent service and make the process as smooth as possible for our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the team. Should you require any assistance in the future, please do not hesitate to get in touch. Thanks once again for choosing North Wales Volkswagen.
Very knowledgable and helpful…
Very knowledgable and helpful salesperson
30 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you ever so much for your kind words, Roman. We are delighted to hear that you found our salesperson both knowledgeable and helpful. It is always our aim to provide excellent service and support during your visit. Your positive feedback truly means a great deal to us and encourages the whole team to continue striving for the highest standards. We look forward to welcoming you back to North Wales Volkswagen Cars and Van Centre in the future. Cheers for taking the time to share your experience.
Excellent service
Sion was so helpful. He readily answered any questions we had, and had an in-depth knowledge of the car and it's capabilities. We never felt pressurised, but gently guided through our options. He was polite, professional and funny! A real asset to Audi N. Wales sales team.
29 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Dear Clare, Thank you ever so much for your kind words. We are delighted to hear that Sion provided such helpful and knowledgeable assistance throughout your experience. It’s wonderful to know you felt supported without any pressure, and that his professionalism and good humour made a positive impact. Your feedback truly means a lot to us and we’re pleased that Sion’s expertise was appreciated. We hope you enjoy your new car and look forward to welcoming you back in the future. Best wishes, North Wales Volkswagen Cars and Van Centre
Georgia Phillips was so helpful and experienced.
Georgia was very helpful, explained everything, answered all my questions and made the experience seamless
29 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Dear Sharon, Thank you very much for your kind words. We’re delighted to hear that Georgia was able to assist you so thoroughly and made the whole experience seamless. It’s always our aim to provide clear explanations and answer all questions to ensure our customers feel confident and well-informed. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at North Wales Volkswagen Cars and Van Centre. We look forward to welcoming you again in the future. Best regards, The North Wales Volkswagen Team
Car Purchase Experience
I needed to buy a car and the service and knowledge provided was amazing. The staff were also friendly without being pushy giving a helpful and great overall experience .
18 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Dear Mrs Allmark, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our knowledgeable and friendly team were able to assist you in finding the right car without any pressure. Providing a helpful and pleasant service is something we truly value, and your positive feedback means a great deal to us. We hope you continue to enjoy your new vehicle and look forward to welcoming you again in the future.
Ben Goodier was excellent & very…
Ben Goodier was excellent & very attentive throughout the process.
28 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you very much for your kind words, Mattie. We are delighted to hear that Ben Goodier provided excellent service and was attentive throughout your experience. Your positive feedback means a great deal to us and serves as a wonderful encouragement to our team. At North Wales Volkswagen Cars and Van Centre, we strive to ensure every customer feels valued and supported. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future.
A very good sales experience
A very good sales experience at Sytner VW North Wales. Post sales issues were dealt with efficiently and professionally to my complete satisfaction.
Many thanks to Simon Parchment and Robbie Hughes for their complete management and actions.
11 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you very much, David, for your kind words and positive feedback. We are delighted to hear that you had a very good sales experience with us at Sytner VW North Wales. It is wonderful to know that Simon Parchment and Robbie Hughes were able to manage everything efficiently and professionally to your complete satisfaction. Your appreciation means a great deal to the entire team. We look forward to welcoming you back in the future and continuing to provide excellent service.
My sales lady Aimee
My sales lady Aimee, was friendly helpful and professional making the purchase of my car A happy experience . highly recommended
15 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you very much for your kind words, Roy. We are delighted to hear that Aimee provided you with friendly, helpful, and professional service throughout your car purchase. It’s wonderful to know that your experience was a happy one and that you would highly recommend us. We truly appreciate your feedback and look forward to welcoming you back to North Wales Volkswagen Cars and Van Centre in the future. Wishing you many enjoyable journeys in your new vehicle!
I recently took my Volkswagen to the…
I recently took my Volkswagen to the dealership for a recall and was really pleased with the service I received. The staff were friendly, professional and helpful throughout, and everything was explained clearly. The work was completed efficiently and my car was ready when promised.
A very smooth and hassle free experience. Thank you to the team for making the whole process so easy. I would definitely recommend this Volkswagen dealership.
17 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Dear Claudia, Thank you very much for your kind words and the positive feedback regarding your recent visit to North Wales Volkswagen Cars and Van Centre. We are delighted to hear that you found our staff friendly, professional, and clear in their communication. It’s wonderful to know the service was efficient and hassle-free, and that your car was ready as promised. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your experience. Kind regards, The North Wales Volkswagen Team
Everything went smoothly.
1 septembre 2026
Avis spontané
Réponse de Sytner Group - North Wales Volkswagen
Thank you very much for your positive feedback. We are delighted to hear that everything went smoothly during your experience with us. It is always our aim to provide a seamless and enjoyable service for all our customers. Your kind words mean a great deal to the entire team here at North Wales Volkswagen Cars and Van Centre. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future.
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