Fantastic experience with the team here. From the moment I dropped the car off, the service was attentive and well organised — I was kept informed throughout, every question was answered clearly, and... Voir plus
Établissement
Changer d'établissementFort Kinnaird,4 Oversman Road, EH15 3BZ Edinburgh, GB
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Lisez les avis des autres
As always Porsche At fort Kinnaird, provides a first class service and looks after there customers, and special call out the Graham Shepherd sales manager goes the extra mile
Not the best service experience! Car was in dealership for full day before any work was started (according to the tracking app supplied). Consequently it was not ready when I needed it 2 days late... Voir plus
L'entreprise a répondu
The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, sec... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Fort Kinnaird,4 Oversman Road, EH15 3BZ, Edinburgh, Royaume-Uni
- 0131 629 0689
4,7
Excellent
106 avis
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Attentive, professional service from start to finish
Fantastic experience with the team here. From the moment I dropped the car off, the service was attentive and well organised — I was kept informed throughout, every question was answered clearly, and nothing felt rushed. The work itself was carried out to an excellent standard, exactly as discussed, and the car came back immaculate and clearly looked after with real care.
22 octobre 2026
Avis spontané
Porsche At fort Kinnaird
As always Porsche At fort Kinnaird, provides a first class service and looks after there customers, and special call out the Graham Shepherd sales manager goes the extra mile
20 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Service made easy
Ease of booking, timescale and service - Oh and the loan car!
15 octobre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Many thanks for your kind review, Kevin! We look forward to welcoming you back to Porsche Centre Edinburgh in the future.
Generally my experience with the dealership over a number of years the years.
Generally excellent in my experience with the personnel in the dealership from the welcome by the reception staff to the sales and service teams who are always approachable helpful and polite .Overall a pleasant experience on each and every occasion I visit.
11 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Thank you for the kind note of feedback, Dr Dove - we truly appreciate it. See you again soon! Porsche Centre Edinburgh
Réponse de Sytner Group - Porsche Centre Edinburgh
Many thanks for your kind and positive review, Ronnie. See you again soon! Porsche Centre Edinburgh
Service Department staff were extremely…
Service Department staff were extremely helpful
2 octobre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Many thanks for taking the time to provide such a positive review, Mr Kerr. See you again soon! Porsche Centre Edinburgh
Flawless start to finish
Flawless start to finish
Pauline mckay looked after me on my visit. service & processional approach was 10/10 as usual.
Regards
Ronnie
3 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Thank you Mr Robinson, we appreciate your feedback. See you again soon! Porsche Centre Edinburgh
Amazing service from all the team…
Amazing service from all the team involved. One of the best handovers we have ever experienced. Lovely showroom and all so friendly.
Thank you
27 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Good morning Mr & Mrs Kidd, Thank you for providing us with such a positive review of your recent experience. Our team, including Scott, Hamish, James and Ally are very appreciative of your custom, Hope to see you around the Centre again soon! Warm regards, Porsche Centre Edinburgh
From the moment we walked into showroom…
From the moment we walked into showroom we were treated great.
8 juillet 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Good morning, Thank you for providing us with such a positive review of your recent experience. Hope to see you around the Centre again soon! Warm regards, Porsche Centre Edinburgh
Great communication
Great communication. Car was picked up and delivered back home by very courteous driver.
Dawn was looking after my service/MOT and was very helpful in arranging things.
Definitely use them again
Thanks
24 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Good day, Thank you for providing us with such a positive review of your recent experience - particularly in relation to Dawn's management of your booking within our Service Department. Hope to see you around the Centre again soon! Warm regards, Porsche Centre Edinburgh
Delighted with all aspects of my…
Delighted with all aspects of my purchase, great product with all staff knowledgeable and professional. Highly recommend.
24 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Thank you! We'll see you again soon. Warm regards, Porsche Centre Edinburgh
Professional and welcoming
Ryan, looked after us very well from the first day we met him until the day the car was handed over.
The great thing was that you were always made to feel welcome with a relaxed atmosphere and no pressure sales at any point.
All the staff were very professional and were able to help with any questionsat all times.
We have visited many car showrooms in the past and this one is by far the most welcoming and engaging of them all. I would defintely recommend them.
9 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Thanks for such a kind and positive review! We really appreciate your valued feedback and custom. We'll see you again soon! Porsche Centre Edinburgh
Seamless delivery thanks to Scott
19 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Great to hear that Scott looked after you so well! Thanks for taking the time to review. See you again soon! Porsche Centre Edinburgh
First class service as usual.
17 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Many thanks for taking the time to review, Iain. See you again soon! Porsche Centre Edinburgh
I can't thank Pauline and phill enough…
I can't thank Pauline and phill enough for their great attention to detail 12/10
15 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Many thanks for your kind review, Kenneth. Pauline and Phil very much appreciate the recognition. See you again soon! Porsche Centre Edinburgh
highly recommend dealing with Adam…
highly recommend dealing with Adam Cairns at Edinburgh, true gent, very easy to deal with, professional, genuine, courteous, knowledgable.
31 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Dear Jason, Thank you very much for your kind words and for taking the time to share your experience. We are thrilled to hear that Adam Cairns provided such professional, genuine, and courteous service. It is always our aim to ensure our customers feel valued and well looked after. Your recommendation means a great deal to us, and it’s wonderful to know that Adam’s knowledge and approach made your visit to Porsche Centre Edinburgh a positive one. We sincerely appreciate your support.
Excellent personal service
My car was collected from my house for its scheduled oil service, Derek kept me informed throughout. I had a lot going on and Derek sent me a very nice and thoughtful follow up email. Stephen was very professional on the collection and delivery of my car.
The team at Edinburgh Porsche are great which is why I keep my business with them. Would recommend to others. Thanks Derek and Edinburgh Porsche for the personal touches when you are dealing with both myself and my Husband who also owns his own Porsche. 👌🏻
10 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Thank you for the kind and warming email, Mrs Baird! We're delighted to hear that you remain so satisfied with our team at Porsche Centre Edinburgh - particularly with Derek and Stephen, which is great to hear. We hope to see you both again soon. Warm regards, Porsche Centre Edinburgh
Positive experience all round
From the day I went in to look at the cars till only a week later when I collected the service I got was second to none. Both Geoff and James were extremely pleasant to deal with. On collection day, Geoff went through everything with me and took the time to explain simply making sure I was confident in driving my gorgeous new car away. He has also assured me that I can go in anytime if I have any further questions.
The car itself had all the extras put on I wanted, it was gleaming and they gave me an excellant deal, so all round ten star treatment ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
2 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Thank you so much for your fantastic review and for sharing your experience with us. We’re delighted to hear that you received such a high level of service from the moment you first visited us through to collecting your new Porsche. It’s wonderful to hear that Geoff and James were both so pleasant to deal with, and that Geoff took the time to make sure you felt completely confident and comfortable before driving your gorgeous new car away. We’re thrilled that you’re so pleased with the car, the additional extras and the deal we were able to offer. Your “ten star treatment” is incredibly rewarding feedback for the whole team. We hope you enjoy every moment with your new Porsche, and please don’t hesitate to pop in and see us anytime — we’ll always be happy to help. 🏎️✨ Warmest regards, The Team at Porsche Centre Edinburgh
My issue was resolved under warranty to…
My issue was resolved under warranty to Porsche standards and I was looked after very well.
20 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Many thanks for your positive review, Mr Gammie. We hope to see you again soon. Porsche Centre Edinburgh
Poor Communication
Poor Communication - Lack of Trust, The worst customer service ever.
26 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Edinburgh
Good afternoon Mrs Learmonth, Thank you for providing your review and I'm sorry to hear of your dissatisfaction. I am looking into your concerns personally, but please do reach out to me to discuss further: ally.mcintyre@porscheedinburgh.co.uk Kind regards, Ally McIntyre Head of Business
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