Always a pleasure to deal with Porsche Centre Glasgow, everyone is friendly knowledgeable and helpful. My main contact is Laura who is brilliant, always goes above and beyond. She's a valuable asset t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Always a pleasure to deal with Porsche Centre Glasgow, everyone is friendly knowledgeable and helpful. My main contact is Laura who is brilliant, always goes above and beyond. She's a valuable asset t... Voir plus
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I had to change the date of the service and also arrange for the car to be collected asI was unable to take the car in to the garage Everything was all rearranged at short notice without any prob... Voir plus
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We found waiting 20 mins to hand over the car keys initially for a simple MOT unnecessary. This does seem the norm at Porsche glasgow. It’s unfortunately workshop tracking system does not wor... Voir plus
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Very straightforward from the original whatsapp booking to picking up the car after the service. Jason was first class in keeping me updated.
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
9 Rocep Way,Braehead, PA4 8XT, Renfrew, Royaume-Uni
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Allan Robertson was helpful and efficient, I’m not a fan of the new phone system though

Réponse de Sytner Group - Porsche Centre Glasgow
Professional and friendly service from Allan Robertson
and him delivering the car back to me.
Always well looked after by the Team at Porsche Glasgow. 1st class as usual.

Réponse de Sytner Group - Porsche Centre Glasgow
Robyn at the dealership was absolutely first class. Her service levels and constant communication during the work period were impeccable

Réponse de Sytner Group - Porsche Centre Glasgow
Jordan was helpful, kept me informed. The fault was fixed .
issue with my 911 brakes.
Discussed options with Laura McMahon at service and also Chris Scott Service manager
they were outstanding in their support to me and came up with options for the repair
Communications were excellent and the issue resolved
A fantastic team and an OPC I will confidently be using for all future service and repairs, thank you Laura and OPC Glasgow

Réponse de Sytner Group - Porsche Centre Glasgow
Kim was great made the whole experience stress free and memorable.

Réponse de Sytner Group - Porsche Centre Glasgow
Fast, efficient and good value considering the considerable expertise enjoyed during the visit.

Réponse de Sytner Group - Porsche Centre Glasgow
Quick easy and efficient as always, Alan was ready with the paperwork and my loan car was waiting for me.
My car was repaired and returned to me as quickly as possible.
On return of your loan car, my car was waiting for me and again Alan had everything ready for hand over, excellent service, just like I have come to expect.

Réponse de Sytner Group - Porsche Centre Glasgow
Thank you to Allan Robertson in services at Porsche Glasgow for such a good service start to finish.

Réponse de Sytner Group - Porsche Centre Glasgow
Cannot fault the service!
My car was in for a major service and I had asked for a courtesy car, the car was there cleaned and ready to go and to make it more interesting it was a brand new Macan EV , something I had been interested to try and wasn’t disappointed. Might be an ev in my future right enough.
Anyway my car wasn’t fully ready on time but I was kept up to date fully the full time and Ryan even messaged me early next morning that give me a full run down on what was going on and when the car would be ready. The only downside was the painful part of payment which can only be expected when driving a Porsche but in my opinion, you get what you pay for and my experience as first class and five star! I know my Porsche is kept in tip top condition by top mechanics and a top service team! Thanks again maybe I can get a 911 to try next time please. Have to mention Ryan for his service and up front demeanour ! No nonsense and no jargon thanks again

Réponse de Sytner Group - Porsche Centre Glasgow
The sales process was great. In particular Jade the sales person has been very good throughout the process and is very good at her job. However I’m not very happy with the valuation the business manager gave me for my old car. It was about £10k less than what I was finally offered by another buyer and significantly lower than your own central buyer. I felt that was unfair. The business manager also never offered me an explanation or a curtesy conversation after he found out. This could be improved but overall Glasgow as a dealership has been great over the years. The atmosphere Rika a good one.

Réponse de Sytner Group - Porsche Centre Glasgow
Porsche Glasgow are a super friendly team who can't do enough for us. Our appointed customer care person Robyn is so helpful and pleasant to talk to. It's not a five star as, through no fault of Glasgow, the part required had to come from Germany so took a couple of weeks but they kept us informed and we were happy with that. They are both professional and courteous Robyn spent time with us explaining what was done on the car and the inspection video was emailed to us to view. Cannot find fault at all with their service and customer care. Coffee is good too!

Réponse de Sytner Group - Porsche Centre Glasgow
Always get Great service from Great people, couldn't even imagine ever going somewhere else.

Réponse de Sytner Group - Porsche Centre Glasgow
Excellent service as always from Allan and the service team

Réponse de Sytner Group - Porsche Centre Glasgow
East move to loan car when mine had an issue.

Réponse de Sytner Group - Porsche Centre Glasgow
Car was booked in for the MoT. Great service. Very straightforward to book and hand the car in. They found a quiet spot for me to continue to work while I waited. Took 1 hour and no hassle. Will continue to use them for servicing.

Réponse de Sytner Group - Porsche Centre Glasgow
Ryan was excellent, he could not have been anymore helpful or accommodating.
Exemplary service.
Michael

Réponse de Sytner Group - Porsche Centre Glasgow

Réponse de Sytner Group - Porsche Centre Glasgow
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