Over the weekend I had my car broken into in London, and they made a real mess. I needed a replacement window, a new electric winder mechanism, the whole door repainting and the interior leather on t... Voir plus
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Lisez les avis des autres
The staff at Porsche Centre Solihll are always very obliging and on the Customer service who was looking after my car during its service, Maisie Griffiths was excellent in arranging the booking and pr... Voir plus
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Dealership was easy to find. Greeted by reception and was provided a very nice, freshly made coffee. I knew I would need to wait for my sales contact, Nigel Davies, due to his other commit... Voir plus
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I booked in for a straightforward MOT and a wish to take out extended warranty. I had an email the day before which gave the wrong appointment time. On the day I arrived 5 minutes early but wasn’t see... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
40 Highlands Rd, B90 4GT, Solihull, Royaume-Uni
- 01564 898024
4,5
Excellent
117 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Communication extremely poor
Service was fine but the communication and update of ongoing issues really should be a minus 10 star!
30 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon Steve, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. i am aware that you have had some issues with your Porsche, my understanding is that we have fixed the technical faults and the only problem remaining is a third party charger compatibility issue that we are unable to fix. I am sorry that we have not been in a position to rectify this. I am happy to discuss this with you over the phone and am available all week Kind Regards Karl Cinnamond Managing Director."
Friendly and professional service as…
Friendly and professional service as usual.
30 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Simon, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director
All good
Everyone courteous. Communication with me very good. All my concerns were addressed and so far so good no problems with the car
29 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
Dear Jonb, Thank you for your 5 star review and comments. Kind Regards Team Porsche Solihull
Very efficient and customer focussed
Very efficient and customer focussed. Issues dealt with throughly and MOT all carried out at the same visit
28 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
Dear Mr Mathers, Thank you for your 5 star review. Kind Regards Porsche Centre Solihull
Taycan call back
My car went in for a call back plus a couple of minor issues. The dealership as always looked after me and the service was first class
15 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
Dear Mr Donovan, Thank you for your 5 star review and comments. Kind Regards Porsche Centre Solihull
Exceeded my needs
Really friendly, informative, helpful and went out of their way to make my experience a special one
23 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Neil, I’m delighted to read your kind words about your Porsche Centre Solihull experience. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Good experience with v helpful and…
Good experience with v helpful and obliging staff even though i was enquiring about my charging port a few days before my service (i.e. I could have waited). The approach was a positive one sorting out the problem so that it is reviewed again when serviced
23 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Sherif, We’re delighted to hear our team provided helpful and positive support regarding your charging port enquiry. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Maisy was excellent in terms of…
Maisy was excellent in terms of organising the service and on keeping me abreast of developments.
The Service was carried out efficiently and timely.
It was nice to have a courtesy car and have my car cleaned prior to collection.
26 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning/Afternoon Colin, I’m delighted to read your kind words about Maisy. Thank you for your feedback and star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Exceeded my expectations
8 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon BRIN, I’m delighted to read your kind words about our Centre. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great service from everyone I dealt…
Great service from everyone I dealt with. Clear communication and did what they said they would.
8 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon Caroline, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
So it took 5 months to get my car back…
So it took 5 months to get my car back that was not down to Synter but Porsche Germany. However I had to ask for a courtesy car and all the way through until the final week I had to constantly chase to find out progress. It’s a shame as my other experience have been positive.
17 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Garry, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to our e-mail – info@porschecentresolihull.co.uk– so that I can better understand where we fell down. Kind Regards Karl Cinnamond Managing Director."
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Craig, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Everything went very smoothly and…
Everything went very smoothly and Hannah was excellent went through everything with me
29 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Adrian, I’m delighted to read your kind words about Hannah & Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Always a pleasure dealing with this…
Always a pleasure dealing with this branch
19 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Sophie, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
I was made to feel important from the…
I was made to feel important from the time I arrived. Everyone was very informative and helpful. The transaction was completed well and I received the agreed price for my car part exchanged.
17 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning DS, I’m delighted to read about your experience at Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great communication while buying the…
Great communication while buying the car.
Seamless handover including trade in.
6 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning David, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Helpful and supportive with regard to…
Helpful and supportive with regard to the issue with the Cayenne.
Made a good offer with regard to the replacement new vehicle
27 novembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon Huw, I’m delighted to read your kind words we appreciate your patience and understanding and I was happy to help. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
If Carlsberg did car services...
I had a great experience throughout my service. Pre service call to arrange was excellent with Nicola Spencer where she did all she could to help organise the day and the car loan.
On the day Maisie Bowkett helped me throughout and was excellent. The loan car was superb and immaculately clean.
I even picked the car up early, as they knew I was travelling back to London.
A great experience from start to finish.
25 novembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Matt, I’m delighted to read your kind words about Maisie and Nicola. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great Service
The whole experience was very pleasant. I felt like a valued customer and thoroughly enjoyed being there. The work carried out on my car was excellent and amazing value. Jan was exceptionally helpful and I was always treated and looked after as soon as I arrived at the showroom.
25 novembre 2025
Avis spontané
Experience ... in a league of their own!
Just before a weekend getaway, my Cayenne hit me with the dreaded engine management light. At all other Dealerships/Garages, that would mean a two-week wait—but not at Porsche Solihull.
Maisie somehow managed to fit me in for diagnostics first thing Saturday morning, how thoughtful of her! Absolute gem! She’s a true asset to the dealership. Ellie was also brilliant—calm, reassuring, and incredibly helpful throughout.
The fault was diagnosed and resolved swiftly, and we were back on the road in time for our trip. Huge thanks to Maisie, Ellie, and the dream team, including Tony Singh.
It’s experiences like this that truly shape where you choose to go for your next purchase.
10/10 service all day long!
1 novembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
Good Afternoon Parmy SP, I’m delighted to read your kind words about Maisie, Ellie, & Tony. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
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