Sytner Group - Sytner Land Rover Conwy Avis 

219
•
TrustScore 4.5 sur 5

4,7

Ffordd Maelgwyn, LL31 9PL Llandudno Junction, GB

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When I booked my Range Rover evoke in for a full service, I was informed of the price, which was very good. I was send a couple of texts reminding me of my visit, which really helps, and I booked in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

excellent service as always, friendly staff, always look after me. Just need to sort out the new automated booking service - forttunately it doesnt impact on the quality of service once you get ther... Voir plus

Noté 5 sur 5 étoiles

I had a great experience purchasing my car. Alex was extremely helpful, very detailed throughout the entire process, and offered a great service from start to finish. He kept in regular contact and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 star service as always from Nick and the team at Llandudno Junction Land Rover! Always going above and beyond, sorry to keep you late but thank you for coming in on your day off to look after me and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

  • Ffordd Maelgwyn, LL31 9PL, Llandudno Junction, Royaume-Uni

  • 01492580000

4,7

Excellent

TrustScore 4.5 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(219)

13 303 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

When I booked my Range Rover evoke in…

When I booked my Range Rover evoke in for a full service, I was informed of the price, which was very good. I was send a couple of texts reminding me of my visit, which really helps, and I booked in my car online. on arrival, I was introduced to Iestyn,Who was very polite and went through what’s going to happen with my car. I was send a video of the mechanic given my car a health check.Iestyn get me informed and tell me what time my car would be ready to pick up a good service all round, very pleased. Well done, team.

12 octobre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Thank you, Stephen, for your kind words and for taking the time to share your experience. We’re delighted to hear that Iestyn and the team provided clear communication and excellent service throughout your visit. It’s great to know that the video health check and reminders were helpful and that you were pleased with the overall service. Your satisfaction means a lot to us. We look forward to welcoming you back to Sytner Land Rover Conwy in the future. Well done to the whole team! Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

excellent service as always

excellent service as always, friendly staff, always look after me. Just need to sort out the new automated booking service - forttunately it doesnt impact on the quality of service once you get there.

9 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

From start to finish the service staff…

From start to finish the service staff supply amazing customer service

25 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Trev, Thank you ever so much for your kind words. We are thrilled to hear that our service team provided you with outstanding customer care from start to finish. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback means a great deal to all of us here at Sytner Land Rover Conwy. We truly appreciate you taking the time to share your experience and look forward to welcoming you again in the future. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

I had a great experience purchasing my…

I had a great experience purchasing my car. Alex was extremely helpful, very detailed throughout the entire process, and offered a great service from start to finish. He kept in regular contact and made sure I was updated every step of the way. There was absolutely no pressure, which made the whole experience comfortable, easy, and stress-free.

Phil was also very helpful during the process and helped make sure everything went smoothly. I really appreciated the excellent customer service from both Alex and Phil and would definitely recommend them to anyone looking to purchase a car!

1 octobre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Thank you, JS, for your wonderful feedback. We are delighted to hear that Alex and Phil provided such attentive and stress-free service throughout your purchase. It’s great to know that regular communication and a no-pressure approach made your experience comfortable and enjoyable. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience with Sytner Land Rover Conwy. Wishing you many happy miles in your new car! Jason Courtney- General Manager

Noté 5 sur 5 étoiles

The knowledgeable helpfulness of Tom…

The knowledgeable helpfulness of Tom Kitchen Dunne

19 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Roger, Thank you ever so much for your kind words regarding Tom Kitchen Dunne. We are delighted to hear that his knowledgeable helpfulness made your experience with us a positive one. It is always our aim to provide the highest level of service and expertise to all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Land Rover Conwy. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Iestyn was incredibly helpful and…

Iestyn was incredibly helpful and professional during my visit. He kept me informed and answered my queries, which gave me reassurance in comparison to my experience in other similar dealerships.

10 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Iwan, Thank you very much for your kind words and for taking the time to share your positive experience with Iestyn at Sytner Land Rover Conwy. We are delighted to hear that his professionalism and clear communication provided you with reassurance throughout your visit. It is always our aim to offer a service that stands out from other dealerships, and your feedback means a great deal to us. We sincerely appreciate your support and hope to assist you again in the future. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Originally made contact with a Tom…

Originally made contact with a Tom Kitchen-Dunn, he couldn’t have been more disinterested in our custom. Had to repeatedly try and contact him for information on our build, did not bother responding. We were going to cancel the order when we were contacted by Nick McGilloway who was brilliant, couldn’t have been more helpful, literally saved the day.

1 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear S R Evans, Thank you for sharing your experience with us. We sincerely apologise for the initial lack of communication you encountered with Tom Kitchen-Dunn, and we appreciate your understanding and patience. It is wonderful to hear that Nick McGilloway was able to provide the support you needed and made such a positive impact. We pride ourselves on delivering excellent customer service, and your kind words highlight the commitment of our team. Best wishes, Jason Courtney- General Manager

Noté 4 sur 5 étoiles

Poor automated telephone service.

Service staff very helpful as usual once I got to speak to a human!!! My issue is with your automated call system which has twice failed to produce the promised 45 minute call back. Once it was next day and on the second occassion didn't happen at all. Given the amount of money I have spent on vehicles at Llandrover Glan Conwy I don't think it is unreasonable to be able to speak with a human when I call. This should be when I call as this is obviously at a time which is convenient to me. Any call back, which might or might not happen, could easily be at a time when it is not convenient for me to take it. I assume at that point I might be left a message to call the garage back znd we are then back in the same incovenient loop.

26 août 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Ian, thank you for your honest feedback. We apologise for the frustration caused by our automated call system and appreciate you highlighting this issue. We understand how important it is to speak directly with a member of staff, especially given your valued history with us. Your comments are taken seriously, and we hope to improve communication methods to better suit customers’ needs. We’re grateful for your continued support and apologise again for any inconvenience caused. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Love our Land Rover Sports From our initial enquiry to collecting…

From our initial enquiry to collecting our Land Rover Discovery Sport, the experience was first class. Peter Blear, the Land Rover sales executive, with no pressure, guided us through the vehicle, its performance and a test drive was extremely professional and polite throughout, answering all questions and making the purchase easy for us. Would highly recommend the Sytner Group.

20 août 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Bob, thank you very much for your kind words and positive feedback. We are delighted to hear that Peter provided such a professional and courteous service throughout your experience with us. It’s wonderful to know that your purchase of the Land Rover Discovery Sport was made easy and enjoyable. Your recommendation means a great deal to the entire Sytner Land Rover Conwy team. We hope you enjoy every moment in your new vehicle and wish you many safe and happy journeys ahead. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Quick response

Quick response, good communications and car returned immaculate.

19 août 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Ken, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you appreciated our quick response, clear communication, and the immaculate condition in which your car was returned. It’s always our aim to provide excellent service and it is rewarding to know this was reflected in your visit. We truly value your feedback and look forward to welcoming you back to Sytner Land Rover Conwy in the future. Best wishes,Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Just bought my first Range Rover from…

Just bought my first Range Rover from Sytner Conwy - it certainly won’t be my last from them, as the end to end service and experience was superb. My thanks to the team, especially Peter.

21 juillet 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Good afternoon and thank you very much for your kind words, John. We are delighted to hear that your first Range Rover purchase with us was such a positive experience. It’s wonderful to know that Peter and the team provided superb service throughout. We truly appreciate your support and look forward to welcoming you back in the future. Enjoy your new vehicle, and please do not hesitate to get in touch if you need anything further. Wishing you many happy journeys ahead! Best wishes, Jason Courtney, General Manager

Noté 5 sur 5 étoiles

We bought a Defender and then had some…

We bought a Defender and then had some follow up stuff to sort. The General Manager of the dealership (Jason Courtney) became involved and went completely above and beyond to help and to help retain us as key customers. I can’t speak highly enough of Jason’s approach and effort. Thank you

10 juillet 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Ian, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that we went above and beyond to assist you and ensure your satisfaction. It is always our aim to provide exceptional service and to build lasting relationships with our customers. Your feedback is greatly appreciated, and we are honoured to have you as a key customer. We look forward to welcoming you back in the future. Best wishes, Jason Courtney- General Manager

Noté 1 sur 5 étoiles

Tried to buy a car from this dealer

Tried to buy a car from this dealer, after a few converstions I made an offer and was told someone would get back to me, still waiting 5 days later.
The person I delt with was Tom Kitchen Dunn, as far as I can tell he knows very little about the products he is selling, and is a waste of space.
There are better dealers out there avoid Sytner Conwy.

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Thanks Nick

5 star service as always from Nick and the team at Llandudno Junction Land Rover! Always going above and beyond, sorry to keep you late but thank you for coming in on your day off to look after me and my family! An experience you’ll never find in another dealership, more than just salespeople, super professional, see you next time!

2 juin 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Good afternoon and thank you so much, Dan, for your kind words and continued support. We’re delighted to hear that Nick and the team at Llandudno Junction provided you and your family with such a positive experience. It’s always our aim to go above and beyond, and it’s wonderful to know this is appreciated. Your recognition means a great deal to us. We look forward to welcoming you back next time and continuing to provide the exceptional service you’ve come to expect. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Peter was excellent… delivered in every…

Peter was excellent… delivered in every sense and the vehicle was flawless.

22 mai 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Good morning and thank you very much for your kind words, CJM. We are delighted to hear that Peter provided excellent service and that your vehicle was flawless upon delivery. It is always our aim to ensure every aspect of the experience meets our customers’ expectations. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We hope you continue to enjoy your Land Rover and look forward to welcoming you back in the future. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

A simple hassle free agreement made…

A simple hassle free agreement made with Conwy . My third visit to Llnandudno for both Jaguar and Landrover vehicles.j

30 avril 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Mike, Thank you very much for your kind words and for choosing Sytner Land Rover Conwy on multiple occasions. We are delighted to hear that your experience has been hassle-free and straightforward. It is always a pleasure to assist returning customers, especially those who appreciate both Jaguar and Land Rover vehicles. Your continued support means a great deal to us, and we look forward to welcoming you back in the future. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Very helpful- Alex sorted everything…

Very helpful- Alex sorted everything out for us. Everyone most polite and knowledgeable.
Polite and wonderful staff.
The garage atmosphere helped to ease the process . Coffee water chocolate for child. I cannot praise the staff enough.

16 mai 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Dear Margaret, Thank you ever so much for your kind words. We are delighted to hear that Alex and the team were able to assist you so effectively and that you found everyone polite and knowledgeable. It’s wonderful to know the atmosphere and little touches, like the refreshments for your child, helped make your visit more comfortable. Your praise means a great deal to us all. We truly appreciate you taking the time to share your experience. Best wishes, Jason Courtney- General Manager

Noté 5 sur 5 étoiles

Outstanding service from Conway on my Range Rover

Outstanding JLR main dealer experience at Sytner Conway today … efficient, friendly and professional In every interaction. My old Range Rover L322 repaired in under 3 hours…. Highly recommended.

6 mai 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Good afternoon and thank you very much for your kind words and positive feedback. We are delighted to hear that your experience at Sytner Land Rover Conwy was efficient, friendly, and professional throughout. It’s wonderful to know your Range Rover L322 was repaired promptly and to your satisfaction. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back in the future. Best wishes, Jason Courtney - General Manager

Noté 5 sur 5 étoiles

A big thank you to Emma...

I recently had my car taken into Land Rover Conwy due to an electrical fault, and I honestly couldn’t be happier with the service I received from start to finish.

The whole team were professional, helpful, and kept everything running smoothly throughout the process. A special thank you to Emma, who has been absolutely amazing — keeping me updated regularly, organising everything efficiently, and making the whole experience completely stress-free.

Excellent customer service, fantastic communication, and a genuinely great experience throughout. Highly recommend!

22 avril 2026
Avis spontané
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Réponse de Sytner Group - Sytner Land Rover Conwy

Good morning A McGinn, Thank you ever so much for your kind words and for taking the time to share your experience with Land Rover Conwy. We are delighted to hear that Emma and the team provided you with professional, helpful, and stress-free service throughout. It’s wonderful to know that our communication and customer care met your expectations. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Best wishes, Jason Courtney- General Manager

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