Good service, still waiting on a quote for the value of my car and not keen on this communication via WhatsApp rather than speaking to someone, the chap that collected my car, always very pleasant... Voir plus
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Lisez les avis des autres
My first visit yesterday to use your service offering. My wait was considerably longer than expected or quoted for just an oil service. I confess to becoming a bit frustrated at the wait which was 2 h... Voir plus
L'entreprise a répondu
Absolutely brilliant experience with Sytner Land Rover Knutsford. From the moment I walked in, everything was handled professionally and efficiently. Beth and Matthew were fantastic—friendly, kno... Voir plus
L'entreprise a répondu
I have always found Sytner Knutsford an excellent dealership and returned to trade-in my Evoque for a newer model. Unfortunately, Craig the outstanding representative I'd dealt with previously, was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Manchester Road, WA16 0ST, Knutsford, Royaume-Uni
- 01565 632525
4,6
Excellent
902 avis
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Good service
Good service, still waiting on a quote for the value of my car and not keen on this communication via WhatsApp rather than speaking to someone, the chap that collected my car, always very pleasant
Thank you for your response but still no quote on the value of my car 😁
13 octobre 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Amanda, thank you for your feedback. We appreciate your comments regarding communication preferences and understand that receiving a quote is important. We apologise if the use of WhatsApp was not your preferred method of contact. Your thoughts are valued, and we are grateful you chose Sytner Land Rover Knutsford. Please do not hesitate to get in touch if you have any further queries. Kind regards, Jane Dunscombe, Client Experience Manager.
Amazing service from all the team…
Amazing service from all the team specially Beth Tyler smith for helping and specifically looking after me
13 octobre 2026
Avis spontané
Molly was great!
My first visit yesterday to use your service offering. My wait was considerably longer than expected or quoted for just an oil service. I confess to becoming a bit frustrated at the wait which was 2 hrs in excess of your estimation. I sat there for ages! A lovely young lady called Molly McGregor was the only person seemingly to pick up on the fact I’d been sat there for hours and came over and looked after me impeccably. Thank you Molly! All good in the end. Best, Roger Bescoby.
8 octobre 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Mr Bescoby, Thank you for sharing your experience with us. We sincerely apologise for the extended wait during your recent visit, we appreciate how frustrating that must have been. It is good to hear that Molly looked after you so well and we are pleased that, despite the delay, your overall experience was positive. We hope to welcome you again under smoother circumstances. Kind regards, Jane Dunscombe, Client Experience Manager.
Friendly helpful staff always kept me…
Friendly helpful staff always kept me in the loop with what was happening Evan Wellar was such a nice guy unfortunately didn't get to meet him as it was his day off when I collected my car other lad ben picked me up from the train station and finished the deal off he’s a top lad as well
6 octobre 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Thank you, Allan, for your kind words. We are delighted to hear that Evan and Ben provided such a positive experience during your visit. It is great to know our team kept you informed throughout. We appreciate We hope you continue to enjoy your new vehicle. Kind regards, Jane Dunscombe, Client Experience Manager.
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Mike, thank you for your kind words and for taking the time to share your positive experience with us at Sytner Land Rover Knutsford. We are delighted to hear that you found our service quick and efficient. We look forward to welcoming you back in the near future. Kind regards, Jane Dunscombe, Client Experience Manager.
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear David, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you found our service excellent and that our team were both professional and friendly during your experience with us. We appreciate your support and look forward to welcoming you back in the future. Kind regards, Kind regards, Jane Dunscombe, Client Experience Manager.
Great service from Craig and Evan…
Great service from Craig and Evan ,second car this year
Really look after their customers
12 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Thank you so much, Craig, for your fantastic review. We are delighted to hear that you have had a great experience with both your vehicles this year and it is great to know that you feel well looked after. We look forward to supporting you in the future. Thank you once again for choosing us. Kind regards, Jane Dunscombe, Client Experience Manager.
Happy customer
I had my Land Rover serviced while I waited. Bo the service adviser kept me fully up to date and was very helpful and efficient, she even offered me breakfast . The cost of the service was more reasonable than expected.
It was a very pleasant experience. Thank you Bo
9 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear David, Thank you for your review. We are delighted to hear that Bo provided you with attentive and efficient service during your visit to our dealership. It is great that the experience was pleasant and that you found the cost reasonable. We appreciate your kind words and look forward to welcoming you back to Sytner Land Rover Knutsford in the future. Thanks again for taking the time to share your feedback. Kind regards, Jane Dunscombe, Client Experience Manager.
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Andrew , Thank you very much for taking time to provide feedback , really appreciated. Kind regards, Jane Dunscombe, Client Experience Manager.
Beth organised the replacement of my…
Beth organised the replacement of my windscreen from start to finish.
Everything went as planned.
Excellent service, thanks.
Matt
2 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Matt, Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that Beth managed the replacement of your windscreen so smoothly from start to finish. It is always our aim to provide excellent service and ensure everything goes as planned. Your feedback is much appreciated, and we will pass on your thanks to Beth. We look forward to assisting you again in the future. Kind regards, Jane Dunscombe, Client Experience Manager.
Professional
Professional, friendly and attentive service from start to finish from all staff.
1 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Dave, Thank you for your kind words. We are thrilled to hear that you found our service professional, friendly and attentive from start to finish. Our team at Sytner Land Rover Knutsford always strives to provide the best possible experience for our customers, and it is wonderful to know that this was reflected during your visit. We look forward to welcoming you back in the future. Kind regards, Kind regards, Jane Dunscombe, Client Experience Manager.
Excellent experience for my recent service
Excellent experience for my recent service. Easy booking, excellent communication, Alisha was very welcoming and kept me up to date throughout the day so that I could pick up the car when it was ready before the weekend. And a bonus was that it was sparkling clean at the end!! Thanks 👍
28 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Thank you for your kind words, Dr Peach. We are delighted to hear that your recent service experience at Sytner Land Rover Knutsford was so positive. We always aim to keep our customers informed and ensure their vehicles are returned in immaculate condition. Your feedback is appreciated, and we hope to continue offering you the same high standard of service in the future. Thanks again for choosing us. Kind regards, Jane Dunscombe, Client Experience Manager.
everything as expected
everything as expected..booking, car pick up and drop off..
20 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Mike, Thank you for your kind words and for taking the time to share your experience with us at Sytner Land Rover Knutsford. We are delighted to hear that everything met your expectations. We appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Jane Dunscombe, Client Experience Manager.
Easy drop off and pick up
Easy drop off and pick up
very friendly and helpful staff
15 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Mrs Osborne, Thank you for your lovely review. We are delighted to hear that your vehicle's drop off and pick up went so smoothly, and that our team were friendly and helpful throughout the process. It is always our aim to provide excellent customer service and a smooth experience for all our valued clients. Your kind words are appreciated and will be shared with the team. We look forward to welcoming you back to Sytner Land Rover Knutsford in the future. Kind regards, Jane Dunscombe, Client Experience Manager.
Very friendly service & prompt response
30 juillet 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Benny, Thank you very much for your kind words and for taking the time to share your experience. Kind regards, Jane Dunscombe, Client Experience Manager.
My LR was called in for a full day…
My LR was called in for a full day service recall but the first appointment was cancelled as the required parts were not available.
When I arrived for the rearranged appointment a month later there were no available courtesy cars. I then had to call a neighbour to pick me up.
Otherwise everything was ok.
17 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Good afternoon, Thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused by the cancellation of your initial appointment due to parts availability and the lack of courtesy vehicles on your rearranged visit. We appreciate your understanding and patience in these circumstances. It is good to hear that, despite these issues, the rest of your experience was satisfactory. Your feedback is important to us and helps us improve our services. Kind regards, Jane Dunscombe, Client Experience Manager.
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Carol, Thank you for your kind words and for taking the time to share your positive experience at Sytner Land Rover Knutsford. We look forward to welcoming you back in the future. Kind regards, Jane Dunscombe, Client Experience Manager
The driver who collected our car was…
The driver who collected our car was very prompt and courteous
11 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Thank you very much for your kind words. It is always our aim to provide a seamless and pleasant experience for our customers, and your feedback reassures us that we are meeting those expectations. We appreciate you taking the time to share your experience and hope to continue providing the highest standards of service in future. Kind regards, Jane Dunscombe, Client Experience Manager.
Very disappointing as my vehicle was…
Very disappointing as my vehicle was booked in for MOT. I delivered it a day early but, on the day it should have been done it never moved!!
Returned to me with apologies one day late.
22 juillet 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Maureen, Thank you for your feedback. We sincerely apologise for the delay and understand how frustrating it must have been to have your vehicle returned later than expected. We appreciate you bringing this to our attention and regret any inconvenience caused by the MOT not being completed on the scheduled day. Your experience is important to us, and we hope to provide a smoother service in the future. Please do not hesitate to get in touch if you wish to discuss this further. Kind regards, Jane Dunscombe, Client Experience Manager.
Excellence at Sytner Knutsford
I have always found Sytner Knutsford an excellent dealership and returned to trade-in my Evoque for a newer model. Unfortunately, Craig the outstanding representative I'd dealt with previously, was on holiday.
However, Heather took over and proved to be just as good! She was friendly, patient and professional and navigated a good deal for me.
Both she and Craig are excellent adverts for Sytner at Knutsford!
Everyone I dealt with or met was friendly. And the coffee was good too!
22 juillet 2026
Avis spontané
Réponse de Sytner Group - Sytner Land Rover Knutsford
Dear Howard, Thank you for your kind words and for choosing Sytner Land Rover Knutsford once again. We are delighted to hear that Heather provided you with excellent service in Craig’s absence and that you found the team friendly and professional throughout. Your positive feedback means a great deal to us, and we look forward to welcoming you back in the future. Kind regards, Jane Dunscombe, Client Experience Manager.
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