following what should have been a routine service, car went into Knutsford clean and i turned down the offer of a car wash following a poor experience on last visit to be presented with a vehicle t... Voir plus
Établissement
Changer d'établissementManchester Road, WA16 0ST Knutsford, Cheshire, GB
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Lisez les avis des autres
I bought my car through Sytner Select. Danny who dealt with my vehicle enquiry and purchase was absolutely brilliant and a pleasure to do business with. I'd definitely deal with Sytner Select again,... Voir plus
L'entreprise a répondu
I recently bought a new car from Sytner, the service was excellent and I was kept informed through out. There was a slight blemish in the paint work, which they were mortifed about and were proactive... Voir plus
L'entreprise a répondu
Worst experience at Sytner Land Rover Knutsford Had my car in for 4 months had to call and email constantly to get updates, never received calls back when promised. Each time I agreed to to re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Manchester Road, WA16 0ST, Knutsford, Cheshire, Royaume-Uni
3,0
Moyen
5 avis
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poor experience
following what should have been a routine service, car went into Knutsford clean and i turned down the offer of a car wash following a poor experience on last visit to be presented with a vehicle that looked like it had been driven over a field.
when i asked where car has been to end up like this i was informed they do a test drive and when I mentioned the state of the car they responded with i told them not to wash it, i responded that a quick jet wash would have been a better customer experience.
to cap it off i start car and the service required warning appears ( not be reset )
not what you expect when you use the main dealer
20 octobre 2025
Avis spontané
Worst experience at Sytner Land Rover…
Worst experience at Sytner Land Rover Knutsford
Had my car in for 4 months had to call and email constantly to get updates, never received calls back when promised.
Each time I agreed to to replace a part after being told that it was definitely the solution it didn’t resolve the issue.
Circa 4 months and £5,000 later I got the car back and the following day the engine light came back on !!
When I took it back in the guy had no idea about the car any history of what had been worked on even though car was in there for four months and told me another part needed replacing
As I had zero confidence I collected the car and took it to another garage to deal with the add blue even though Synter Knutsford had replaced the add blue tank and system that I now know probably never even needed replacing
Totally incompetent worst customer service considering all work including servicing etc has always been carried out there since new
It’s totally ruined my opinion on Landrover would never buy another one but this garage in particular is nothing short of a disgrace
2 avril 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent service from Sytner Select
I bought my car through Sytner Select. Danny who dealt with my vehicle enquiry and purchase was absolutely brilliant and a pleasure to do business with.
I'd definitely deal with Sytner Select again, particularly due to the professionalism and helpfulness of Danny. First Class service.
27 juin 2024
Avis spontané
Réponse de Sytner Group - Sytner Select Knutsford
Good afternoon David, Thank you for your kind words. We are delighted to hear that you had a positive experience with Danny at Sytner Select Knutsford. Our team strives to provide exceptional service to all of our customers and we are glad that Danny was able to assist you with your vehicle purchase. We appreciate your recommendation. Thank you for choosing Sytner Select. Kind regards, Jane Dunscombe, Client Experience Manager, Sytner Select Knutsford.
I recently bought a new car from…
I recently bought a new car from Sytner, the service was excellent and I was kept informed through out. There was a slight blemish in the paint work, which they were mortifed about and were proactive in looking to recitify the situation.
17 juin 2024
Réponse de Sytner Group - Sytner Select Knutsford
Good morning Simon, thank you for your 5 star review. We are delighted to hear that you had a great experience with Sytner Select Knutsford. We strive to provide a professional and tailored service to all our customers and we are glad that we could meet your needs. Kind regards, Jane Dunscombe - Customer Experience Manager.
I enquired about a vehicle 2 days ago…
I enquired about a vehicle 2 days ago still waiting for someone to contact me
25 septembre 2022
Avis spontané
Réponse de Sytner Group - Sytner Select Knutsford
Dear Peter, apologies that nobody appears to have followed up with you after your recent enquiry. Please can I trouble you to send me an email with brief details of the vehicle you were enquiring about and I will ensure someone contacts you tomorrow morning. Kind regards, Jane Dunscombe, Customer Experience Manager - email: janedunscombe@sytner.co.uk
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