Considering changing my car and wanted to see what Geely had to offer. Great customer service from Simon who showed me all the available options then took me on a test drive, pointing out the diff... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Arrived 5pm after work to view a Lexus I'd seen online. Stood in the entrance for a good 10mins, ignored by several staff who all saw me waiting. At least 3 walked right past me, without acknowled... Voir plus
L'entreprise a répondu
Simon Mills and Jamie Lowe were excellent. We had a terrible experience with the previous company especially the after sales. Simon has helped build the bridge to redemption with showing us the new Ge... Voir plus
L'entreprise a répondu
Just collected a brand new (to me) car from Sytner Select Nottingham. What a fantastic facility, yes you could find car cheaper but it’s unlikely you would get better quality. Staff were fantastic (th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Unit 1 Enterprise Way, NG2 1EN, Nottingham, Royaume-Uni
- 0115 934 1414
4,2
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hannah & Rosie were great
Hannah & Rosie were great! So helpful, everything was explained clearly & the whole process was easy.
Thank you very much 😊
29 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Rebecca! We are delighted to hear that Hannah and Rosie provided you with excellent service during your visit to Sytner Select Nottingham. Our team takes great pride in making the car buying process as easy and stress-free as possible for our customers. We appreciate your recognition of their helpfulness and clear explanations. It was our pleasure to assist you and we hope you enjoy your new vehicle. Thank you for choosing Sytner Select Nottingham.
My chosen at car Sytner was well presented
My chosen car was well presented, it was immaculate in all respects. The car was serviced and had fitted a
new battery. The car had 3 months warranty which I extended to 12 months which is inclusive of Roadside Assistance. I was a little apprehensive buying a car from a firm 200 miles from my home the Warranty however applies to repairs at any proper garage.
I am enjoying my car and have every confidence that Sytner, the car and I will be friends for some time.
9 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Geoffrey. We are delighted to hear that you had a positive experience with Sytner Select Nottingham. Our team takes great pride in presenting our cars in immaculate condition and ensuring they are serviced and equipped with necessary warranties for our customers' peace of mind. We are glad to hear that you are enjoying your car and we hope to continue our friendship for many years to come. Thank you for choosing Sytner Select Nottingham.
Amazing service at Sytner…
After dropping into sytner Nottingham late on Saturday to see a specific car we were greeted by a pleasant young man in Reception. Then we were approached by a wonderful young man Brayden Williams who made our first experience with Sytner a memorable one. The car in question was being sold as we were chatting. I was then called later that evening to be told it hadn’t sold so we paid a £99 holding fee and arranged a test drive the following day. Brayden made our purchase an amazing and exciting one. He got us the best price for our part exchange, the sale was flawless. He had great humour and an extremely pleasant manner. He’s an asset to Sytner and hope they appreciate him. Thank you very much Brayden. The car is a dream.
23 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Dear Esmerelda, Thank you for taking the time to leave such a glowing review for Sytner Select Nottingham. We are delighted to hear that your first experience with us was a memorable one, thanks to the exceptional service provided by Brayden Williams. We are proud to have him as a part of our team and we will make sure to pass on your kind words to him. We are thrilled that you were able to find your dream car with us and we hope to see you again in the future. Best regards, Sytner Select Nottingham
I had the pleasure of working with…
I had the pleasure of working with James throughout the entire car-buying process. He was incredibly kind, personable, and easy to communicate with, which made the experience both smooth and enjoyable. After I explained the type of car I was looking for, James went above and beyond to find the perfect match—patiently showing me several options until I found the one that felt right. His dedication and support were truly appreciated. I’m very grateful for his outstanding service.
27 mai 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Brittany. We are delighted to hear that James provided you with exceptional service during your car-buying journey. Our team at Sytner Select Nottingham takes pride in delivering a smooth and enjoyable experience for our customers. We are glad that James went above and beyond to find the perfect car for you and provided you with dedicated support. We appreciate your gratitude and look forward to serving you in the future. Thank you for choosing Sytner Select Nottingham.
Won’t be buying a car from them again
Won’t be buying a car from them again. Few issues within the first month of buying, which were luckily sorted by my local Ford dealership.
After service is a joke, and you do the chasing for an update, rather than them providing you with one.
28 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Dear Luke Jones, We are sorry to hear about your negative experience with Sytner Select Nottingham. We apologise for any inconvenience caused by the issues you encountered within the first month of purchasing your car. We take customer satisfaction very seriously and we are glad to hear that your local Ford dealership was able to resolve the issues for you. We are disappointed to hear that you were not satisfied with our after-service. We strive to provide timely updates to our customers and we apologise if this was not the case for you. Thank you for bringing this to our attention and we hope to have the opportunity to regain your trust in the future. Sincerely, The Sytner Select Nottingham Team
Jamie and Jess were excellent friendly…
Jamie and Jess were excellent friendly explained everything well, nothing was to much trouble very professional and fair, great service thank you
24 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Lizzie. We are delighted to hear that Jamie and Jess provided you with excellent and friendly service. Our team takes pride in ensuring that our customers feel valued and well-informed throughout their experience with us. We are glad that they were able to explain everything clearly and professionally. It is our honour to serve you and we appreciate your trust in us. Thank you for choosing Sytner Select Nottingham.
First class service
First class service, very pleasant experience and not pushy add on sales. They have to be suggested but no pressure.
Jess was happy and enthusiastic again making the whole experience a breeze.
Thanks Sytner Nottingham
4 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Roger. We are delighted to hear that you had a first-class experience at Sytner Select Nottingham. Our team takes great pride in providing exceptional service without any pushy sales tactics. We are glad that Jess was able to make your experience pleasant and hassle-free. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Nottingham.
Sytner Select, Nottingham
I bought a car with Sytner Select in Nottingham off Tommy-Lee Green and had a great experience from start to finish with Tommy himself and the dealership. Would recommend!
21 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Harry. We are delighted to hear that you had a great experience with our dealership and with Tommy-Lee Green in particular. Our team at Sytner Select Nottingham takes pride in providing exceptional service to our customers, and we are glad to know that we have met your expectations. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Sytner Select.
Simon was incredibly helpful
Simon was incredibly helpful, helped me find the perfect car! Thank you to all the team! :)
19 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Lucy! We are delighted to hear that Simon provided you with excellent assistance in finding your perfect car. Our team at Sytner Select Nottingham takes great pride in providing top-notch service to our customers. We appreciate your support and look forward to seeing you again in the future. Thank you for choosing us for your car-buying needs. We wish you many happy miles in your new vehicle.
Very good experience
Very happy to buy my audi A4 from Nottingham syther select.Very good experience.Jack and Lisa very nice and professional Jack presented video for my car very well and detailed.he is very professional and helpful. I would definitely recommend this place for new car.
13 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for taking the time to share your positive experience at Sytner Select Nottingham, Pawan. We are delighted to hear that you had a great experience purchasing your Audi A4 from us. Our team, especially Jack and Lisa, take pride in providing professional and helpful service to our customers. We are glad that Jack's detailed video presentation of your car was helpful to you. Thank you for recommending us to others. We look forward to welcoming you back in the future.
Great experience, Non-pushy sales people!
I had the joy of dealing with Denis when I had visited. He was very friendly and was the good amount of chatty when we went out on a test drive.
Whilst he was doing his due diligence on my purchase, he kept me well informed and responded to my emails very promptly. I had a great purchasing experience with having Denis as the salesman I was dealing with. The only downside was he was not the one to do my handover! Though that was just unfortunate timing with when I had arrived and his previous handover was running a bit longer than expected.
14 mai 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your positive review of Sytner Select Nottingham. We are delighted to hear that you had a great experience with Denis as your salesman. We pride ourselves on providing friendly and informative service to our customers. We apologise for any inconvenience caused by the timing of your handover, but we are glad that Denis kept you well informed during the process. We hope you continue to enjoy your purchase and we look forward to seeing you again in the future. Thank you for choosing Sytner Select Nottingham.
Simon and Ashley have been amazing with…
Simon and Ashley have been amazing with us from start to finish. Amazing service and advice. And got a good quality car from it. Can't fault anything
10 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Thomas. We are delighted to hear that Simon and Ashley provided you with exceptional service and advice throughout your experience with us at Sytner Select Nottingham. It is our goal to ensure that our customers receive top-quality cars and we are thrilled that you are satisfied with your purchase. We appreciate your support and look forward to continuing to provide you with excellent service in the future. Thank you for choosing Sytner Select Nottingham.
Simon and Ashley
Simon and Ashley were great, very helpful and informative :)
10 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Becky! We are delighted to hear that Simon and Ashley provided you with excellent service at Sytner Select Nottingham. Our team takes great pride in being helpful and informative to our customers. We appreciate your recognition of their efforts. We strive to maintain high standards and it is an honour to receive a 5-star review from you. We hope to see you again in the future for all your automotive needs. Thank you for choosing Sytner Select Nottingham.
Allen was very attentive and very well…
Allen was very attentive and very well informed. He went the extra mile in helping get our used car in tip top condition. Thanks Allen.
1 juin 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Steve. We are delighted to hear that Allen provided you with excellent service and went above and beyond to ensure your used car was in top condition. Our team at Sytner Select Nottingham takes great pride in providing our customers with attentive and knowledgeable assistance. We appreciate your recognition of Allen's efforts and we will be sure to pass along your compliments to him. Thank you for choosing Sytner Select Nottingham and we hope to see you again in the future.
Nice friendly staff
Nice friendly staff, Denis and Jordan were very patient and accommodating to us and willing to deal with any complaints that we had no matter how minor
24 mai 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Solomon. We are delighted to hear that you had a positive experience at Sytner Select Nottingham. Our team takes great pride in providing friendly and accommodating service to all our customers. We are glad that Denis and Jordan were able to address any concerns you had, no matter how minor. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.
Very good experience at Sytner select…
Very good experience at Sytner select Nottingham. We dealt with Allen who was fab. Excellent communication and a smooth purchase including with a trade in.
16 mai 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Suzanne. We are delighted to hear that you had a positive experience at Sytner Select Nottingham. Our team takes great pride in providing excellent communication and a smooth purchasing process, including trade-ins. We are glad that Allen was able to assist you and make your experience a pleasant one. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.
Car buying from Sytner
Extremely good service, really helpful, the car I bought was beautifully prepared, they took the time to explain all my options, I never felt rushed or under any pressure, I can really recommend!
2 mai 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your glowing review, Alf. We are delighted to hear that you had an excellent experience at Sytner Select Nottingham. Our team takes great pride in providing top-notch service and ensuring our customers are well-informed and never feel pressured. We are pleased that you found your car to be beautifully prepared and that we were able to explain all your options thoroughly. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.
Attentive and Personable Salesman
From the initial enquiry the AI response was prompt to deliver my information to a person who then contacted me the following morning. I was assigned a sales representative (Allen) who followed up prior to our viewing appointment. We were welcomed into the branch and were given time to view and walk around the car without any pushy sales techniques. We were offered a relaxed test drive with no limitations on time and access to all roads we wanted to test the vehicle on. Allen was exceptionally helpful and very personable. He answered all of our questions and allowed us time to chat alone. He had pre-prepared a finance example based on information gathered and made the process very clear and as concise as possible. Our requests relating to valeting the vehicle prior to collection were carried out exactly as requested. Removing stickers and completing a full and thorough clean of the car internally and externally. Allen and his colleagues exceeded the expectations of my wife and I. We would both return to the branch without a doubt to purchase our next car.
26 mai 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for taking the time to share your positive experience at Sytner Select Nottingham, Karl. We are delighted to hear that our team provided you with prompt and attentive service, without any pushy sales techniques. It is our goal to make the car buying process as smooth and stress-free as possible. We are pleased that Allen and his colleagues exceeded your expectations and we look forward to welcoming you back for your next car purchase. Thank you for choosing Sytner Select Nottingham.
Never buy a car from the again!
Bad customer service!!!
Information misleading to customers and not all information provided. DO NOT BUY THE WARRENTY! It is a scam. Wasn’t provided the information pack and not told there were other charges for the warrenty. Also was told the car came with 24 hour driveway insurance which it didn’t ans had to our aches extra insurance.
Have previously contacted their sales department and they do not respond or care about their customers
1 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
We are sorry to hear about your negative experience with our dealership. We apologise for any misleading information provided and for not providing the necessary information pack. We would like to assure you that we take customer satisfaction seriously and we are disappointed to hear that our sales department did not respond to your concerns. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk, to discuss this matter further. We value your feedback and hope to have the opportunity to make things right. Thank you for bringing this to our attention.
We have just had the BEST experience of…
We have just had the BEST experience of buying a car ever!
Friendly knowledgeable staff and no pushy sales, they made every effort to make it possible for us to purchase our new car.
Would highly recommend Simon and Ashley who are a great team! Thank you we are so happy!!
17 mai 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Nottingham
Thank you for your glowing review, Rachel! We are delighted to hear that you had the best car buying experience with us at Sytner Select Nottingham. Our team takes pride in providing friendly and knowledgeable service without any pushy sales tactics. We are thrilled that Simon and Ashley were able to assist you in purchasing your new car and we appreciate your recommendation. We hope you enjoy your new car and thank you for choosing us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.