Sytner Group - Sytner Sheffield BMW Avis 

1 440
•
TrustScore 5 sur 5

4,8

Brightside Way, S9 2RQ Sheffield, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Car booked in following a recall letter, very professional and courteous staff, nothing was too much trouble and they went over and above just rectifying my car. I was kept updated at all times of pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First major service for my BMW M2. Came in person to the dealership to make the appointment, I was seen quickly, the lady who looked after me was very accommodating with answering all of my questions,... Voir plus

Noté 5 sur 5 étoiles

The sales rep Connor was very knowledgeable & Plesent man and knew everything about the car and setting up the profiles which he helped us with. Faultless from start to finish making the car purchase... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a warm welcome when you arrive at Sheffield sytners we've used sytners for 8+ yrs , Lewis was very helpful and we we're kept informed about the service progress thr drive in technology is great... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(1 440)

13 303 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sam massively helped me in the process…

Sam massively helped me in the process of getting a new car! No question was a silly question for him and just generally a really nice man. The showroom is lovely also. Everyone I came across was very welcoming and friendly. Thank you Sam and the Sytner Sheffield team!

27 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Hattie, Thank you ever so much for your kind words. We’re thrilled to hear that Sam provided such excellent support throughout your car-buying experience. It’s wonderful to know that you found our showroom lovely and that everyone made you feel so welcome. We truly appreciate your thoughtful comments and are delighted you had such a positive visit with the Sytner Sheffield team. Wishing you many happy miles in your new car! Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Third Mini from Sytner Sheffield

The reason we are on our third Mini is due as much to the people at Sytner Sheffield as to the car. It only took two weeks from an initial call asking us if we were interested in changing our Mini to driving away in a brand new Cooper S convertible. The whole experience was seamless and Sarah was fantastic at every point of the purchase. We also dealt with Dan, who explained different finance options and then met Andy who thanked us for our business - you can tell that everybody takes pride in representing Sytner and Mini.

25 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Gavin, Thank you ever so much for your kind words. We are delighted to hear your experience with Sarah, Dan, and Andy was so positive and that the whole process was seamless. It’s wonderful to know that our team’s dedication to providing excellent service made such a difference in your journey with us. We truly appreciate your continued loyalty to Mini and Sytner Sheffield. Enjoy your new Cooper S convertible and we look forward to seeing you again in the future. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

The service is first class

25 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Kim, Thank you ever so much for your wonderful 5-star review. We are thrilled to hear that you found our service to be first class. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Team really pleasant and efficent

Team really pleasant and efficent. Great job, Robert even sent progress photos whilst on holiday to show progress.

27 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Deborah, Thank you so much for your fantastic review. We are delighted to hear that you found our team both pleasant and efficient. It’s brilliant to know that Robert’s dedication, even while on holiday, made a positive difference by keeping you updated with progress photos. Your kind words truly mean a lot to us. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

A very easy transaction

A very easy transaction, Bradley and the other team members were very helpful, friendly and a pleasure to do business

26 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Terry, Thank you very much for your kind words and positive feedback. We are delighted to hear that Bradley and the team made your experience straightforward and enjoyable. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Very friendly and efficient service…

Very friendly and efficient service from Miles.

24 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Patricia, Thank you ever so much for your kind words and taking the time to share your experience. We are delighted to hear that Miles provided you with friendly and efficient service during your visit. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

5 star

5 star
Early drop off with a coffee.
Highly recommended

25 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Dr Regi, thank you very much for your fantastic 5-star review. We are delighted to hear that you appreciated the early drop off service accompanied by a coffee. It’s wonderful to know that these little touches make your visit more enjoyable. Kindest regards, Ali Taylor

Noté 1 sur 5 étoiles

SYTNER BMW BODYSHOP

SYTNER BMW BODYSHOP
REPAIRS TAKE OVER 3 MONTHS !
THEY ADMIT THEY HAVE ALREADY SCREWED UP THE
REPAIRS TWICE !
THE 3RD ATTEMPT IS NO BETTER
ABSOLUTE INCOMPETENCE IS THE ONLY WORDS
TO DESCIBE THEM!
AND YOU EXPECT A 4TH ATTEMPT?
YOU MUST BE HAVING A LAUGH
UNFORTUNATELY I COULDNT LEAVE A ZERO STAR
A EMBARRASMENT TO THE BMW BADGE!

11 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Mr Hawksworth, We are truly sorry to hear about your disappointing experience with our bodyshop. It is regrettable that the repairs have not met the high standards you rightfully expect from us and the BMW brand. We fully appreciate the frustration caused by the delays and repeated attempts. Please be assured that your feedback is taken seriously and we understand the importance of restoring your confidence in our service. Thank you for bringing this matter to our attention. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Great service from all the team right…

Great service from all the team right the way through the process.

18 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Matt, Thank you ever so much for your kind words. We are delighted to hear that you received great service from our team throughout the entire process. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Great staff

Great staff.
Always looked after to the highest standard. From offers of drinks. To clear explanations of your car’s problems with quick remedies.

15 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Thank you very much for your kind words. We are delighted to hear that you felt well looked after throughout your visit and appreciated the clear explanations and swift solutions provided. It is always our aim to deliver the highest standard of service, ensuring every aspect, from refreshments to technical advice, meets your expectations. Your positive feedback means a great deal to the entire team here at Sytner Sheffield BMW. We very much look forward to welcoming you back in the future. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

5/5 Stars – Outstanding experience buying our BMW i5!

We recently purchased our BMW i5 from Sytner Sheffield BMW and could not be happier with the experience.

A special thanks to our sales associate, Bart, who was exceptional throughout the entire process. He made everything smooth, straightforward, and truly enjoyable.

The dealership itself is impressive—modern, welcoming, and very well laid out. We were also really impressed with the top-notch café and enjoyed the complimentary coffee and biscuits while going through the purchase.

Fantastic service all around. We highly recommend Sytner Sheffield BMW and Bart to anyone looking for their next car!

19 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Thank you so much, Mr Strachan, for your wonderful review. We’re delighted to hear that Bart provided such exceptional service and made your purchase of the BMW i5 a smooth and enjoyable experience. It’s lovely to know you appreciated the modern, welcoming environment of our dealership and enjoyed the complimentary refreshments in our café. Your recommendation means a great deal to us, and we hope you thoroughly enjoy your new BMW. Warmest wishes from all of us at Sytner Sheffield BMW.

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service! Miles and Andrew were incredibly patient, straightforward, and easy to work with. They made the entire buying process smooth, honest, and completely stress-free. Highly recommend!

15 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Mohammed, Thank you very much for your fantastic review. We are delighted to hear that Miles and Andrew provided such a patient, straightforward, and honest service throughout your buying experience. It’s wonderful to know the process was smooth and stress-free for you. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We hope you enjoy your new BMW and look forward to welcoming you back in the future. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Customer service was good

Customer service was good. Kept up to date whilst our car was in for its MOT

15 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Susan, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our customer service helpful and appreciated the updates whilst your car was in for its MOT. It is always our aim to keep our customers informed and at ease throughout their visit. Your positive feedback means a great deal to the team here at Sytner Sheffield BMW. We look forward to welcoming you back in the future. Carl Shaw. Head of Business

Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service

14 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Richard, Thank you ever so much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that you found our service excellent and friendly. It truly means a lot to us to know that our team’s efforts to provide a welcoming and professional environment have made a positive impression. Your feedback is greatly appreciated, and we hope to continue exceeding your expectations in the future. Warm regards, Carl Shaw. Head of Business and the Sytner Sheffield BMW Team

Noté 5 sur 5 étoiles

Can’t complain about anything,1st class

Can’t complain about anything,1st class

7 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Katrina, Thank you ever so much for your wonderful review. We are absolutely delighted to hear that your experience at Sytner Sheffield BMW was “1st class” and that everything met your expectations. It is always our aim to provide exceptional service and ensure our customers feel valued and satisfied. Your kind words truly mean a lot to us. We very much appreciate your support and look forward to welcoming you back in the future. Warm regards, Carl Shaw. Head of Business and the Sytner Sheffield BMW Team

Noté 5 sur 5 étoiles

All good

All good, no issues

14 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Gareth, Thank you very much for your kind words and for taking the time to leave us a five-star review. We are delighted to hear that your experience with Sytner Sheffield BMW was straightforward and without any issues. It is always our aim to provide seamless and positive experiences for all our customers. Should you need any further assistance or have any questions in the future, please do not hesitate to get in touch. Kind regards, Carl Shaw. Head of Business and the Sytner Sheffield BMW Team

Noté 5 sur 5 étoiles

Excellent service from Sytner BMW…

Excellent service from Sytner BMW Sheffield especially Paul Whitehouse from initial enquiry to picking the car up. Paul was attentive but not pushy he spent time ensuring we got the right car for us and when we picked it up he had a few surprises which we very much appreciated. Thank you Paul for all you did for us.

11 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Nigel, thank you very much for your kind words and wonderful review. We are delighted to hear that Paul provided attentive and unpushy service throughout your experience with us. It’s fantastic that he was able to help you find the perfect car and that the little surprises upon collection were appreciated. Your satisfaction means a great deal to us, and we’re grateful for the time you took to share your positive experience with Sytner BMW Sheffield. Warm regards to you both. Carl Shaw. Head of Business

Noté 5 sur 5 étoiles

A 1 Sevice and deal.

This purchase went well from start to finish. every query was answered quickly and clearly,

Gerrard was very good , going into every detail from initial enquiry, through the test drive , and during the purchase and handover phases, he was a great aid in setting up the ID and systems in the car before I drive away,

10 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Harold, Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Gerrard provided excellent support throughout your purchase, from initial enquiry to handover. It’s great to know he was able to assist with setting up the ID and systems, ensuring you were comfortable before driving away. Your satisfaction is very important to us, and we look forward to welcoming you back again in the future. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Excellent service as usual.

8 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Mark, thank you ever so much for your kind words and continued support. We are delighted to hear that you consistently receive excellent service at Sytner Sheffield BMW. Kindest regards, Ali Taylor

Noté 5 sur 5 étoiles

Friendly service from the advisor and…

Friendly service from the advisor and everything explained

7 septembre 2026
Avis spontané
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Réponse de Sytner Group - Sytner Sheffield BMW

Dear Chris, thank you very much for your kind words and for taking the time to leave us a five-star review. We are delighted to hear that you found our advisor friendly and that everything was clearly explained to your satisfaction. Kindest regards, Ali Taylor

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