I bought my mini for a good price. Happy with all contact with sales team both pre sale and during handover of the car The salesman Fergus was extremely helpful and knowledgeable. I trusted him to s... Voir plus
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Sytner Sheffield are in the process of delivering a new car to my business but have contacted me to explain that the price they have quoted needs to increase by nearly 7% because they "made a mist... Voir plus
Bradley was great - he made the whole experience simple & easy from discussing and agreeing a trade in price for my old car and delivering my new car. At 61 I’m not the best with technology and Bradle... Voir plus
L'entreprise a répondu
Even though we live near London, we travelled up to Sytner Sheffield Mini as they had found the ideal car for us. Russell Watts the Mini sales executive organised everything over the phone and tu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Brightside Way, S9 2RQ, Sheffield, Royaume-Uni
- 0114 256 5901
4,3
Excellent
504 avis
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Wife ripped off
Wife ripped off . ( Order in the name of J Wright)
Whilst I had to go to Scotland today the other half booked in to test drive and buy a demonstrator , not content with taking the full asking price off her they managed to stiff her with a free paintwork protector IF she bought over £600 worth of gap insurance ( which they really recommend as basically the cars are over full retail at the moment and insurance company’s won’t pay out these amounts ) .Advice there are lots of mini dealerships out there DO not send your wife alone to these Charlatons .#royaltyshafted
8 octobre 2022
Avis spontané
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon J D Mounsey Ltd, thank you for your feedback. Albeit it is a very disappointing read, please accept my apologies and we are deeply saddened that we have left you feeling this way! If you would be good enough to forward more details as we are unable to locate any recent purchase under this name, at your convenience to our MINI Manager Nathan Wright nathanwright@sytner.co.uk. Kindest Regards, Ali Taylor - Sytner Sheffield.
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Rachel, thank you for taking the time to share your feedback, it's much appreciated. Kindest regards, Ali Taylor - Sytner Sheffield
Great experience from start to finish…
Great experience from start to finish and thank you to Mathew for sourcing and sorting out the perfect car! Easiest and chill out car purchase I’ve ever had, nice for a garage not to be pushy (not like some of the other mini garages I tried and left)
Thanks
Jack
4 octobre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Jack, thank you so much for taking the time to leave us a five star review! We are delighted to hear your experience lived up to your expectations here at MINI Sheffield. It will be my pleasure to pass your lovely comments on to Mathew, he will be very happy you that you love your new MINI. Thank you for your custom and we will look forward to welcoming you again in the near future. Kindest regards - Ali Taylor - Sytner Sheffield
Adam was very knowledgable and knew his…
Adam was very knowledgable and knew his product. Great communication skills. Smart and non pushy. Didn’t feel pressured at any time.
Handover was smooth and lots of time given to show me the car. Coupled my phone and other apps without being asked to. Couldn’t do enough. Very happy.
24 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Elaine M, thank you so much for taking the time to leave us such lovely comments and five stars, it is very much appreciated. We always try to provide our customers with best experience so we are thrilled that Adam looked after you every step of the way and gave you fantastic service. Thank you for your custom and enjoy your new MINI. We will look forward to welcoming you in the future. Kindest regards Ali Taylor - Sytner Sheffield
Excellent service and customer relations
20 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon, thank you for taking the time to share your feedback, its very much appreciated. Kindest regards Ali Taylor - Sytner Sheffield
I visited Sytner Mini in the hopes of…
I visited Sytner Mini in the hopes of getting a newer model of my previous Mini. Jody was very professional, helpful and friendly when it came to my newer purchase. He got me the best deal to suit me financially and kept me up to date with the process of my new car. I love my new car, thanks Jody!
31 juillet 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Leighbx, Thank you so much for taking the time to leave us a fabulous review and for the five stars! Your comments are very much appreciated and we are so pleased Jody was able to help you find the perfect car and best deal for you. Please be assured I will personally pass your comments on to Jody and I'm sure she will be delighted. Thank you for your custom and we hope you enjoy your MINI, they are fabulous. Kindest regards, Ali Taylor - Sytner Sheffield.
Absolutely fantastic
Absolutely fantastic, from start to finish Jody and colleagues have been great, nothing was to much trouble. New their product well, answered all my questions and no pressure selling. Would definitely recommend.
31 juillet 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Anne-Marie, thank you so much for taking the time to leave us such a fantastic review and five stars! We always aim for excellent customer service so we are very pleased Jody achieved this for you. I will personally pass on your comments to Jody and the MINI Team they will be very happy you are pleased with your new MINI. Thank you for choosing Sytner and we will look forward to seeing you in the near future. Happy driving. Kindest regards, Ali Taylor - Sytner Sheffield.
Everything went well all explained and…
Everything went well all explained and understood easy transactions of paperwork etc perfect
15 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Morning Steve Sanderson, Thank you for taking time out to give us your feedback and a fabulous star rating, both are very much appreciated. I will share this with the MINI Team they will be thrilled! Kindest regards, Ali Taylor - Sytner Sheffield
Fergus was very helpful and polite and…
Fergus was very helpful and polite and I would recommend him to my friends who might want a Mini
13 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Morning Mrs Christie, thank you for taking the time to give us your much valued feedback which we appreciates very much. Our goal is to provide a great service to all our customers, its lovely to read that Fergus achieved this for you. Thank you for your custom and enjoy your new MINI. Kindest Regards Ali Taylor - Sytner Sheffield
Car collection
We collected Suzanne’s new car. Fergus was very helpful , friendly and the experience was excellent. The car is just what she wanted and we were very happy with the deal we reached
31 août 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Mark Brankin, Thank you for taking the time to leave us a review and for choosing Sytner Sheffield. It is fantastic to hear that Fergus was with you every step of the way. Please be assured that I will let him know how happy you are! Congratulations Suzanne on your recent purchase. Kindest regards, Ali Taylor - Sytner Sheffield
100% satisfied
I had a really nice experience of purchasing a vehicle for a change (I hate changing my car and the whole process) but the staff here at Mini were very different to other sales people I have dealt with before. My sister bought a car and recommended the dealership, so I popped down and ended up swapping my car myself. Russell dealt with me, very nice guy and made the process easy and simple. If I could give 10 stars I would.. Thank you!
5 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Adam, what a lovely review you have left us, we really appreciate this and the recommendation too, just fabulous. I will personally pass on your comments to the lovely Russell and our MINI Team. Thank you for choosing Sytner Sheffield and we look forward to welcoming you again. Enjoy your new MINI! Kindest regards, Ali Taylor - Sytner Sheffield
Excellent service
Excellent service!
Smooth process picking up my new Mini from Jody Brown, professional and friendly experience at Sytner Sheffield. :)
1 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Mrs Kelly, We really appreciate the time you have taken to leave us a 5 star review - its lovely to here that Jody looked after you so well providing a first class customer service is always our aim! Enjoy your new MINI (fabulous choice) and thank you for your custom! Kindest regards, Ali Taylor - Sytner Sheffield
Karen’s new car
Our salesperson Sam Chadwick looked after us in a polite and friendly manner from start to finish nothing was too much trouble car was well presented and handover made simple
Thankyou sam
3 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Mr Steve Fearnley, Thank you for your fabulous feedback and awesome rating both very much appreciated. Sam will be absolutely thrilled and I will pass on your lovely comments. Kindest regards Ali Taylor - Sytner Sheffield
Another great experience
This is my 3rd Mini that I have bought from Sytner Sheffield. Adam Nansoo is excellent and makes the whole process easy with great communication.
1 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Mrs Flatters, thank you for taking the time to leave us a five star review. We are thrilled your customer journey was a very positive experience. Thank you again for your continued custom you are truly a loyal customer and we will look forward to seeing you again when you are ready for your fourth purchase! Kindest Ali Taylor - Sytner Sheffield
Long awaited New Car
Had to wait 3 extra months than first stated for my car and no real reason as to why.
9 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Teala White, Firstly thank you for taking the time to leave us a review. We can only apologise that you have had an extended wait for you new car - It is something that has been out of our control, but again we are sorry for your disappointment. Thank you for your customer and we do hope you enjoy your new MINI . Kindest regards, Ali Taylor - Sytner Sheffield
Adam and holly were very welcoming from…
Adam and holly were very welcoming from the very beginning. Anything holly couldn’t answer she caught out further information for us and adam then answered.
Excellent service
1 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Miss Dungworth, thank you very much for leaving us a 5 star review! We are thrilled to hear how happy you are with the service that you have received from Adam and Holly here, please be assured I will pass your lovely comments on. Thank you also for choosing Sytner Sheffield and enjoy your New MINI. Kindest regards Ali Taylor - Sytner Sheffield
Great hassle free experience
Jody called me to discuss swapping my car. I came into the dealership not necessarily wanting to go into a new deal and was very honest about what I wanted/expected to pay. The team were respectful of this and were super helpful in finding me some options. They managed to get me a great deal which was around where I wanted to be price wise but also meant upgrading to a better car. The pick-up was very straight forward and Jody was super helpful when I spotted a chip in the windscreen the day after collection. This was sorted quickly and hassle free. Thanks all
8 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Hollie W, thank you so much for taking the time to leave us a fantastic five star review. It is always our aim here at Sytner to provide all our valued customers with excellent service. We are delighted that Jody was able to provide this for you on your customer journey and he made you feel comfortable. I will personally pass on your comments to Jody and the MINI team. Thank you for your custom and we hope you enjoy your new MINI. Kindest Regards - Sytner Sheffield.
Russ was fantastic cannot say anything…
Russ was fantastic cannot say anything more explained everything in great detail he was polite and a kind and helpful young man from start to finish, 12 out of 10 .
6 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Ms Park. What fantastic feedback you have left thank you! It's just super to read that Russ looked after you so well - Russ is always most attentive and very helpful, and we always aim to provide the very best customer service here. Thank you again for your valued feedback and we look forward to welcoming you back again soon. Kindest regards, Ali Taylor - Sytner Sheffield
Great customer service and really…
Great customer service and really helpful when deciding what car to upgrade to!
4 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Emma, Thank you for sharing your wonderful rating and kind comments. We do try very hard to give a 5 Star level of service and it is very reassuring that everything was straightforward for you. Thanks again for your business and as always we will share all feedback with the team. Kindest regards Ali Taylor - Sytner Sheffield
Very helpful and friendly staff
Very helpful and friendly staff, great showroom which welcomed our dog and even provided treats and water! - the choice of minis was good too!
3 septembre 2022
Réponse de Sytner Group - Sytner Sheffield MINI
Good Afternoon Pat, we absolutely love dogs here and have water bowls and dog treats in both showrooms! Thank you for taking the time to visit and for the lovely review. We look forward to welcoming you back again! Kindest regards, Ali Taylor - Sytner Sheffield
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