Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled wit... Voir plus
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The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Voir plus
L'entreprise a répondu
What a pleasure doing business with such a professional group of people. Which started with Jake and Robyn at Slough.Who informed me that Chris would be contacting me. From the initial contact to the... Voir plus
L'entreprise a répondu
Chris was very forthcoming and professional. The process he created we experienced as more convenient than what e.g. Volvo offers in this area. He is a strong negotiator but we still ended up fully sa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
478 Bath Rd, SL1 6BB, Slough, Royaume-Uni
- 01628 550400
4,8
Excellent
277 avis
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First class customer care.
Fast response, attention to detail in identifying a defect followed up by earnest endeavour to resolve and complete a warranty claim quickly. Megan in particular was instrumental in the effective communication and instrumental in achieving a satisfactory and quick outcome. The only difficulty was the nightmare encountered in finding a ‘way through’ the ridiculous menus, the parrot like repetition and obfuscation of the mechanised telephone answering system.
5 août 2026
Avis spontané
Jonathan at Slough Sytner was very…
Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled with my new car and cant believe how quick the whole process was. I would definitely buy from there again.
25 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Chris was very forthcoming and…
Chris was very forthcoming and professional. The process he created we experienced as more convenient than what e.g. Volvo offers in this area. He is a strong negotiator but we still ended up fully satisfied with selling our Mini.
30 juin 2026
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Thank you, Anders, for your kind words and for taking the time to share your experience. We are delighted to hear that Chris provided a professional and straightforward service, making the process more convenient for you. It’s wonderful to know that you felt fully satisfied with the sale of your Mini. Your feedback is greatly appreciated and serves as a great encouragement to the team. We wish you all the best and hope to assist you again in the future.
What a pleasure doing business with…
What a pleasure doing business with such a professional group of people. Which started with Jake and Robyn at Slough.Who informed me that Chris would be contacting me. From the initial contact to the collection of my vehicle, communication has been first class. Having had a phone call with Chris Buss outlining the process, everything he spoke of happened as it should have. Great customer service and prompt settlement. Well done and keep it up.
15 juin 2026
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Stephen, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Jake, Robyn, and Chris provided you with excellent communication and professional service throughout your purchase. It’s wonderful to know that everything went smoothly and to your satisfaction. Your positive feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We hope you enjoy your new vehicle and wish you many happy miles ahead. Best regards, Sytner Slough MINI Team
Superb involvement from start to finsh
11 juin 2026
Avis spontané
Sytner Slough Mini
The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini (Slough) nearly 3 years ago and had a pleasant experience then, hence our return. Extended thanks go to Jonathon Scott and Chris Buss who dealt with us on our recent sale and acquisition. Really appreciated your time and expertise. Jean/Alex.
28 mars 2026
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Jean and Alex, Thank you very much for your kind words and for choosing Sytner MINI Slough once again. We are delighted to hear that Jonathon Scott, Chris Buss, and the team provided you with clear explanations and excellent service throughout your experience. It is always a pleasure to assist returning customers, and your appreciation means a great deal to us. We look forward to welcoming you back in the future. Best wishes, The Sytner MINI Slough Team
Chris Buss was great
Chris Buss was great, really helpful and gave me all the information i could need. also gave me support throughout
14 février 2026
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Jo, Thank you very much for your kind words. We are delighted to hear that Chris Buss was able to provide you with all the information you needed and offered support throughout your experience. It’s wonderful to know that his assistance made a positive difference. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We hope you enjoy your MINI and look forward to welcoming you back to Sytner Slough MINI in the future. Best wishes, The Sytner Slough MINI Team
Excellent service
6 février 2026
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Stephen, Thank you ever so much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you experienced excellent service at Sytner Slough MINI. It is always our aim to provide a welcoming and professional environment for all our customers. Your feedback truly means a great deal to the entire team. We look forward to welcoming you back in the future. Best wishes, The Sytner Slough MINI Team
Asher a*
Asher was really helpful in finding my new car, honouring a service deal and ensuring I bought the car I wanted. Excellent service all round
16 janvier 2026
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Thank you very much for your kind words. We’re delighted to hear that Asher was able to assist you in finding the perfect car and honour the service deal to your satisfaction. It’s wonderful to know you received excellent service throughout your experience with us. Your feedback is greatly appreciated and motivates the whole team to continue delivering the highest standards. We hope you enjoy your new car and look forward to welcoming you back in the future.
Excellent service
Very professional, friendly and welcoming. Brake service done “while u wait” and has perfect facilities to work from so that I didn’t miss a single call
9 janvier 2026
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Kevin, Thank you very much for your kind words. We’re delighted to hear that you found our team professional, friendly and welcoming. It’s great to know the brake service was convenient and that our facilities allowed you to stay connected without missing any calls. Your feedback means a lot to us and encourages us to maintain the high standards our customers expect. We look forward to welcoming you back to Sytner Slough MINI in the future. Best regards, The Sytner Slough MINI Team
Great service…
The team who looked after me were great. I thought I’d booked a waiting appointment but apparently not so this could be clearer when booking online.nice area in showroom to work though so all good. When booking online there are some addition
Charges for EPA disposal which don’t show and could be clearer. Like the video of car service and clean. Overall very happy
5 décembre 2025
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Richard, thank you for your kind words and for sharing your experience with us. We’re pleased to hear the team looked after you well and that you enjoyed the showroom facilities. We appreciate your feedback regarding the online booking process and additional charges, as clarity is important to us. It’s great to know you liked the video of the car service and clean. We’re delighted overall that you’re very happy with your visit to Sytner Slough MINI.
Well looked after in chowroom with…
Well looked after in chow room with coffee. Chat with Josie.
Car check completed. All ok and a video to look at.
Well Mini .
3 décembre 2025
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Nigel, Thank you very much for your kind words and for taking the time to share your experience at Sytner Slough MINI. We’re delighted to hear you felt well looked after in our lounge and enjoyed a chat with Josie. It’s great to know the car check went smoothly and that the video update was helpful. We truly appreciate your positive feedback and look forward to welcoming you back in the future. Best wishes, The Sytner Slough MINI Team
Réponse de Sytner Group - Sytner Slough MINI
Dear Emily, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service both quick and efficient. It is always our aim to provide an excellent experience for all our customers, and your feedback truly means a lot to the entire team here at Sytner Slough MINI. We look forward to welcoming you back in the future. Best wishes, The Sytner Slough MINI Team
Asher was amazing
Asher was amazing, he went above and beyond to help and ensure I was looked after.
3 novembre 2025
5 star Mini experience
From the moment i made my enquiry with Ben at Mini Slough he made everything so clear and uncomplicated.
He gave me all options and was very patient as i tweeked my specs and with the help of Robyn in finance they were able to put together a deal that i wouldnt have though possible.
Thankyou guys we are thrilled with our Mini!
30 octobre 2025
Great experience!
Luke Tennant was extremely knowledgeable and helpful throughout the process
4 septembre 2025
Mini Valuation
Took the trouble to contact me in the evening after I had requested a valuation from Mini. Went to considerable trouble to provide an accurate valuation.
26 septembre 2025
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Thank you for taking the time to leave us a 5-star review, John. We are delighted to hear that our team at Sytner Slough MINI went above and beyond to provide you with an accurate valuation. It is our priority to ensure that our customers receive the best service possible, and we are glad to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Sytner Slough MINI.
Great experience but lacking customer connection at the end of the process.
Great experience but let down with the customer disconnection at the end of the "Motorway Car Buying" sales process. i.e. No fault of the car collection agent (he was very good) but having to wait for over an hour for him to inspect the car, write a report to the dealership and then wait whilst the dealership decides what to do - the process took far too long, especially the time the dealer took getting back to the collection agent. The dealer should have contacted me and updated me of the process - it just seems somewhat disconnected at this point.
23 septembre 2025
Avis spontané
Réponse de Sytner Group - Sytner Slough MINI
Dear Carl, Thank you for taking the time to share your experience with us. We are glad to hear that you had a great overall experience at Sytner Slough MINI. However, we apologise for any inconvenience caused during the car collection process. We understand that the wait time and lack of communication may have been frustrating for you. We will take your feedback into consideration and work towards improving our processes to ensure a smoother and more efficient experience for our customers. Thank you for bringing this to our attention. Best regards, Sytner Slough MINI Team
The customer service at Slough MINI is simply exceptional
The customer service at Slough MINI is exceptional; no query is ever silly or too small, and the team are phenomenal. Alanah and Jonathan supported me in buying my 4th Mini from this dealership, but every single member of staff I have dealt with is unfailingly professional and friendly. Each visit results in exceptional service, even when it is just to support me in getting my tyre pressure issues resolved. Consequently, I will keep dealing with Mini and even if I move out of area, I will choose to return to the Slough branch.
1 septembre 2025
Réponse de Sytner Group - Sytner Slough MINI
Thank you for your glowing review of Sytner Slough MINI. We are delighted to hear that our team provided exceptional customer service and went above and beyond to support you in your purchase. Our team take great pride in their professionalism and friendliness towards our customers. We are honoured that you have chosen to continue your business with us and we look forward to welcoming you back, even if you move out of the area. Thank you for choosing Sytner Slough MINI.
Réponse de Sytner Group - Sytner Slough MINI
Dear Emma, thank you for your feedback and pleased we were able to resolve things for you and your MINI! Thank you and see you again soon, Team Sytner MINI Slough.
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