Sytner Group - Sytner Sunningdale MINI Avis 

232
•
TrustScore 4.5 sur 5

4,7

London Rd, SL5 0EX Sunningdale, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ben was very patient throughout the purchase of the car, my husband was going through hospital appointments at the same time and he was very understanding. He went through everything we asked and was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A fantastic car and brilliant service. I saw the car on the Sytner website on the Friday afternoon, called Mini Sunningdale, flew down from Aberdeen and bought it on the Saturday morning - James Vogel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called & spoke to Ethan who was really attentive throughout our experience at this garage yesterday. A true gentleman who also offered to fast charge our EV whilst we test drove the Mini for my son -... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Just following up on my previous post - Car was repaired at ICE specialist who diagnosed a fault with the amplifier and not the radio headunit. Sytner were very quick to refund the original fee paid,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(232)

13 415 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Delighted with the Mini Cooper S…

Delighted with the Mini Cooper S purchased from Sytner.Special mention of the salesman Lewis Evans who was particularly helpful and nothing was too much trouble.The car was beautifully prepared.Could not have asked for more.

18 juillet 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Michael, thank you for this excellent review and star rating. Lewis will be delighted to read your comments. Many thanks

Noté 5 sur 5 étoiles

thank-you for the very friendly service

thank-you for the very friendly and prompt service and care. made the whole process so easy from evaluation of the car to the purchase on the new one. great spec great value and great attention to all the details

7 juillet 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Thank you for your review Mr Andrews. We hope you enjoy your new car! Best wishes, Sytner Sunningdale

Noté 5 sur 5 étoiles

Could not have been more pleased with…

Could not have been more pleased with the help l had in buying my car from Ross,
Have recommended them!

6 juillet 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Your comments have been passed onto Ross and we are please that your buying experience has been enjoyable. We hope to see you again soon. Best wishes, Sytner Sunningdale.

Noté 5 sur 5 étoiles

The service & attention received by the…

The service & attention received by the Sytner Team in Sunningdale Mini has been flawless. Price & vehicle spot on. All of this during a very difficult time.

3 juillet 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Many thanks for your great review which has been passed onto the MINI Team. We look forward to seeing you again soon. Best wishes, Sytner BMW Sunningdale.

Noté 5 sur 5 étoiles

Mini Cooper Sport

Saw the car online, travelled 70 miles to view and test drive. A totally great experience at Sytner Sunningdale made especially so by James the Salesman. He was extremely helpful and gave me a very good deal both on purchase and trade in making it a very easy decision to do business with them. Nothing was too much trouble.

19 juin 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Mrs Webster, thank you so much for the positive feedback and great star rating. We are delighted that you enjoyed the experience at Sunningdale. James will be thrilled to learn of your comments. Kind Regards Rob Sims-Managing Director

Noté 4 sur 5 étoiles

Very efficient and helpful service.

9 juin 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Good morning Mrs Cook, thank you so much for your kind comments. We do appreciate you taking the time to complete this review. Kind Regards Rob Sims-Managing Director

Noté 5 sur 5 étoiles

Great team, service and my new MINI car

We managed to order our new car with great advice of Tom. The car is just exactly what I wanted, and Tom was very perceptive to our wish
Ist and we developed very good rapport with him. Tom was very helpful in sorting out some ad hoc cosmetic issue with our new car too. The Sytner group in Sunningdale had definitely have the team and service that makes us welcome and willing to carry on having MINIs in our family (it’s the THIRD car we’ve bought from the same branch!). Will highly recommend to anyone who wants to buy a MINI car. Thank you!

2 juin 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good morning LS. Thank you so much for your positive feedback and great star rating. We do appreciate it. Tom will be thrilled to learn of your kind comments. Kind Regards Rob Sims-Managing Director.

Noté 5 sur 5 étoiles

I was very impressed with the Sytner…

I was very impressed with the Sytner Garages both in Sheffield when we first started our search for a Mini when visiting friends and then Sunningdale when we returned home, where we chose a Mini Cooper S. Unfortunately I was unable to get my car as the shut down occurred just one day before I was due to collect it. This which was extremely disappointing as I had sold my old car a few days before in preparation for getting my new one.
I live in a village with very limited public transport and really need to have my own vehicle, so I would be most grateful if I was able to have my car as soon as possible. The registration is RX69 JOA.

31 mars 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Janet. Thank you so much for your feedback. I am truly sorry that there is a delay in the delivery of your new MINI. As you have indicated the current situation has restricted us from being able to handover your car. I am unsure when we will be able to re-open the business, however, as soon as we have any information will be in touch with you. I am truly sorry that this has caused you inconvenience and would like to thank you for your patience during these challenging times. Please stay safe. Kind regards Rob Sims-Managing Director.

Noté 5 sur 5 étoiles

New Mini Countryman through Motability

Ordering, delivery, handover all excellent. Tom Collins did an excellent job in keeping us informed re manufacture & delivery. Went out of his way to make sure we were happy with handover

27 mars 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Mr Willatts, Thank you for your kind comments regarding Tom and his high level of customer service. I know that he will be delighted to learn of your satisfaction. Kind regards Rob Sims-Managing Director

Noté 5 sur 5 étoiles

Great service all done with both…

Great service all done with both professionalism and good humour

19 mars 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Mrs Biggin. I am delighted that we provided a great service during the purchase of your car. I shall ensure that our team is made aware of your comments. Kind regards Rob Sims-Managing Director.

Noté 5 sur 5 étoiles

Tom struck just the right balance…

Tom struck just the right balance between delivering a great service and selling the right car for me.

Personable and attentive, he made sure all my questions were answered and made the process as smooth as possible.

13 mars 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Miss Landells, thank you so much for your kind comments, Tom will be pleased to learn of them. Regards Rob Sims-Managing Director

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish, Tom and Adrian are always helpful and friendly. Sytner is our first stop when looking for a new car.

8 mars 2020
Avis spontané
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Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Mrs Bennett, both Tom and Adrian are delighted to learn of your satisfaction. Thanks for the great star rating. Kind Regards Rob Sims-Managing Director

Noté 5 sur 5 étoiles

Excellent personal service

Ross was so helpful in finding my perfect mini
He was also very patient explaining the dashboard and safety features
I’m very happy with such excellent service

28 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Blossom

I found Blossom to be extremely helpful, not pushy, quick to respond to emails. It was a pleasure doing business with her (and I love my new mini :))

28 janvier 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Claire, thank you so much for the feedback. Blossom will be delighted to learn of your kind comments. Regards Rob Sims-Managing Director

Noté 5 sur 5 étoiles

My New car

I am pleased to say that I had a very professional polite service from Tom very friendly and efficient he knew exactly what I was looking for he is a credit to your company. THANK YOU.

24 janvier 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good afternoon Angela, thank you so much for your feedback. Tom will be delighted to learn of your kind comments. Regards Rob Sims-Managing Director

Noté 5 sur 5 étoiles

Sytner Sunningale Mini Sales Review

I located an ex-demonstrator MINI via the Sytner Affinity website, and was put in touch with Ross, who works at the Sunningdale branch. Although the sale was conducted at arms-length, he did everything he could within his power to make me feel comfortable about purchasing the car without seeing it in the flesh first. He conducted a personalised video presentation and went to great lengths to ensure that I was entirely happy with my purchase. He wasn't pushy (I hate pushy sales staff) and when the car was eventually delivered, it was exactly as described - I couldn't have been happier. Thank you :)

15 janvier 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good morning Ally. Thank you for the positive feedback and great star rating. I am delighted that Ross has delivered a high level of customer care. Kind Regards-Rob Sims-Managing Director

Noté 5 sur 5 étoiles

Tom was the best.

Tom was the best.
Good service, good follow up, did exactly what he promised in terms of delivery. I'm done with Coopers after xteen years and about a dozen BMW'S over the years.

10 janvier 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good morning Robert. Thank you for your kind comments regarding Tom. I know that he will be delighted to read them. Kind Regards Rob Sims-Managing Director.

Noté 5 sur 5 étoiles

Had a fantastic service from Michael

Had a fantastic service from Michael. Not pushy listened to our needs, on day of collection went through all controls on car even though he was unwell did not rush ensured he answered any questions asked

8 janvier 2020
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good morning Mrs Beaumont. Thank you so much for your feedback. I know that Michael will be delighted to learn of your kind comments.Kind Regards Rob Sims-Managing Director

Noté 5 sur 5 étoiles

Michael Ainscough was the epitome of…

Michael Ainscough was the epitome of what great customer service looks like. All of his contacts with me were meaningful, appropriate, friendly but highly professional and efficient. You would do well to promote him within your organisation in due course - setting the standards in Recruitment & Training maybe? You have a strong brand in the marketplace so what makes all the difference is people like Michael, i take for granted that my new MINI countryman is amazing!

25 décembre 2019
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good Morning Mrs Scerrino, I’m delighted to read your kind words about Michael. I know that he will be thrilled to learn of your comments. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Rob Sims-Managing Director.

Noté 5 sur 5 étoiles

Excellent customer service.

Excellent customer service. Nothing was too much trouble. I love my mini.

19 décembre 2019
Avis spontané
Logo de Sytner Group - Sytner Sunningdale MINI

Réponse de Sytner Group - Sytner Sunningdale MINI

Good Morning. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Rob Sims-Managing Director.

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