Sytner Group - Sytner Swansea MINI Avis 

349
•
TrustScore 5 sur 5

4,9

375 Carmarthen Rd, SA5 8LW Swansea, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Charlotte made our purchase very straight forward. She was helpful, friendly and knew her product well. We were given plenty of time to decide on the right model for us and were not pushed into mak... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would Like To sincerely thank Adam Horton, Group Buyer, for making the process of selling my car as easy and stress free as possible. The communication from start to finish was fantastic and he was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joseph was fantastic from start to finish. No request was ignored and his attention to detail was really awesome. As I didn’t see the car before I bought it he really personalised and supported my... Voir plus

Noté 5 sur 5 étoiles

Would like to say a massive thank you to leon Jenkins at sytner swansea mini for the amazing experience at mini. From ordering the car, keeping us updated of the car being built to the delivery date.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

  • 375 Carmarthen Rd, SA5 8LW, Swansea, Royaume-Uni

  • 01792 651505

4,9

Excellent

TrustScore 5 sur 5

349 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(349)

13 379 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Swansea Mini

Graham at Swansea Mini was excellent, as were the rest of the team there. He kept us up to date due to delays out of their control. Would definitely recommend them.

9 mars 2022
Logo de Sytner Group - Sytner Swansea MINI

Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Mrs Cole, I’m delighted to read your kind words about Sytner Swansea and the service received from Graham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Electric Mini

Tara Bowen made the whole process enjoyable and informative, she went through all the controls and car features and at no time did I feel rushed. She made me feel special when collecting my 3rd mini but my 1st electric one. Tara allayed my fears of switching to an electric car, and the best surprise was when the car turned up 2months early. Thank you Tara, Mini and Sytner.

8 mars 2022
Noté 5 sur 5 étoiles

Highly recommended

From the time I made an initial enquiry, the team at Swansea were great. Lewis in particular was brilliant to deal with - friendly, knowledgeable and went above and beyond to help. Although Swansea is quite a distance from where I live, this was never an issue and everything was seamless. I wouldn’t hesitate to recommend them to anybody interested in buying a Mini.

8 mars 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Clare, I’m delighted to read your kind words about Sytner Swansea and the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

We were very happy with the service…

We were very happy with the service from Sytner when we recently purchased our Mini Countryman. The process was made really easy for us as both my husband and myself are retired. The salesman went through all the functions with us and couldn’t have been more helpful.

7 mars 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Leslie, I’m delighted to read your kind words about Sytner Swansea and the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Looking forward to my next visit already!

I can’t speak highly of you enough about my experience with Sytner Swansea. Charlotte was absolutely brilliant - her communication and support meant was perfect for me and I’ve come away with a blooming beautiful car, Pwd!

6 mars 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Emma, I’m delighted to read your kind words about Sytner Swansea and the service received from Charlotte. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Electric Mini from Sytner Swansea….

Just bought an Electric Mini from Sytner Swansea. This is my second car from them. Lewis Broad was the sales executive on both occasions. He has been absolutely brilliant. Be it explaining doubts, taking you for test drives, sorting out paperwork….he just makes the whole process of buying a car look so easy. Will definitely recommend Sytner Swansea.

26 février 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good Afternoon Doctor Deverajan, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

I received first class service from…Tara Bowen at Sumter mini

I received first class service from Tara Bowen. She kept me informed every step of the way when purchasing the car. Nothing was too much trouble for her.

8 février 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good Afternoon Mrs Crompton, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Tara. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Buying our first Mini…..our experience!

Lewis really took the time to explain all the different variations in the mini range in order to tease out what we were looking for. He then found one at the desired spec and moved quickly to reserve it. In the meantime he arranged a test drive at our home for convenience. He also addressed any issues that we might have had. This also meant delivering the car to our house. Great service & experience. We are really happy with the car. Thanks again Lewis!

7 février 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good Afternoon Mrs Bray, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Great Service Experience

From initial drop-in visit, to collection of car, the service provided by Tara was professional, friendly, efficient and clear, with no pressure. All steps were clearly explained and the process was made easy for me because of this. Highly recommended.

3 février 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good Afternoon John, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Tara. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Excellent experience

I had an excellent experience at Sytner in Swansea. Tara couldn’t have been more helpful and the process went smoothly. When I picked up my mini she did all the paperwork and explained the workings of the car in detail which was very helpful to I me. Tara was thoroughly professional and a pleasure to deal with throughout and I would have no hesitation in returning.

29 janvier 2022
Logo de Sytner Group - Sytner Swansea MINI

Réponse de Sytner Group - Sytner Swansea MINI

Good Morning Deborah, I’m delighted to read your kind words about Sytner Swansea and the service received from Tara. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Mini Cooper s purchase.

The salesman at Sytner mini in Swansea is 1st class! So helpful. Just bought our 2nd mini from them. Customer first attitude. Will go back next time.

29 janvier 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good Morning Mr Smith, I’m delighted to read your kind words about Sytner Swansea and the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

From start to finish excellent service…

From start to finish excellent service from charlott she made everything easy and kept us in the loop about everything nothing was to much for her. Was probably the easiest car we have ever had from order to collect

28 janvier 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good Morning Helena, I’m delighted to read your kind words about Sytner Swansea and the service received from Charlotte. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Mini Counrtyman from Synter Swansea

Ordered our Mini Counrtyman from Synter Swansea in September 2021 and although it has taken until now to get delivery of it we are extremely pleased. Graham , the Sales executive kept us up to date with its progress on a regular basis and was very helpful
In all aspects of the purchase. He was a pleasure to deal with and a credit to the dealership.

22 janvier 2022
Logo de Sytner Group - Sytner Swansea MINI

Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Mr Jenkins, I’m delighted to read your kind words about Sytner Swansea and the service received from Graham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Excellent service from Graham Dawson …

Excellent service from Graham Dawson throughout the whole process and following collection of my mini.
Will definitely return. All staff were extremely helpful

19 janvier 2022
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Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Fred, I’m delighted to read your kind words about Sytner Swansea and the service received from Graham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Great staff helpfulll and pleasant…

Great staff helpfulll and pleasant nothing too much trouble, nice showroom and great coffee

18 janvier 2022
Logo de Sytner Group - Sytner Swansea MINI

Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Marion, I’m delighted to read your kind words about Sytner Swansea and the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Tara was so helpful and informative…

Tara was so helpful and informative throughout the process. Nothing was too much trouble for her.

15 janvier 2022
Logo de Sytner Group - Sytner Swansea MINI

Réponse de Sytner Group - Sytner Swansea MINI

Good Afternoon Claire, I’m delighted to read your kind words about Sytner Swansea and especially the service received from Tara. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Excellent service from Lewis and team

Excellent service from Lewis and team, made everything so easy for me

31 décembre 2021
Logo de Sytner Group - Sytner Swansea MINI

Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon, I’m delighted to read your kind words about Sytner Swansea and the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

I've just taken delivery of my third…

I've just taken delivery of my third MINI from Lewis Hughes at Sytner Swansea. I love my new car and as always the service from Lewis was first class. I got exactly the right car for me and was kept up to date throughout the order process. Lewis was quick to answer all my (very specific!) queries and always talked through options. Tara stepped in when Lewis was unavailable and it was a smooth handover, professionally managed. Love, love, love my new wheels 😁 Thanks Lewis!

29 décembre 2021
Avis spontané
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Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Miss Coleman, I’m delighted to read your kind words about Sytner Swansea and the service received from Lewis. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

I always get treated like a VIP when I…

I always get treated like a VIP when I come to the showroom. Amazing staff, Charlotte, Graham and John are superb.

27 décembre 2021
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Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Mrs Dorrian, I’m delighted to read your kind words about Sytner Swansea and the service received from Charlotte, Graham and John. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

Noté 5 sur 5 étoiles

Mini Cooper s purchase

Been buying cars here for the last 15 years. Always top customer service and sales advice

26 décembre 2021
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Réponse de Sytner Group - Sytner Swansea MINI

Good afternoon Mathew, I’m delighted to read your kind words about Sytner Swansea and the service received. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Keith Farrell - Managing Director

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