Charlotte made our purchase very straight forward. She was helpful, friendly and knew her product well. We were given plenty of time to decide on the right model for us and were not pushed into mak... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Charlotte made our purchase very straight forward. She was helpful, friendly and knew her product well. We were given plenty of time to decide on the right model for us and were not pushed into mak... Voir plus
L'entreprise a répondu
I would Like To sincerely thank Adam Horton, Group Buyer, for making the process of selling my car as easy and stress free as possible. The communication from start to finish was fantastic and he was... Voir plus
L'entreprise a répondu
Joseph was fantastic from start to finish. No request was ignored and his attention to detail was really awesome. As I didn’t see the car before I bought it he really personalised and supported my... Voir plus
Would like to say a massive thank you to leon Jenkins at sytner swansea mini for the amazing experience at mini. From ordering the car, keeping us updated of the car being built to the delivery date.... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
375 Carmarthen Rd, SA5 8LW, Swansea, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Graham at Swansea Mini was excellent, as were the rest of the team there. He kept us up to date due to delays out of their control. Would definitely recommend them.

Réponse de Sytner Group - Sytner Swansea MINI
Tara Bowen made the whole process enjoyable and informative, she went through all the controls and car features and at no time did I feel rushed. She made me feel special when collecting my 3rd mini but my 1st electric one. Tara allayed my fears of switching to an electric car, and the best surprise was when the car turned up 2months early. Thank you Tara, Mini and Sytner.
From the time I made an initial enquiry, the team at Swansea were great. Lewis in particular was brilliant to deal with - friendly, knowledgeable and went above and beyond to help. Although Swansea is quite a distance from where I live, this was never an issue and everything was seamless. I wouldn’t hesitate to recommend them to anybody interested in buying a Mini.

Réponse de Sytner Group - Sytner Swansea MINI
We were very happy with the service from Sytner when we recently purchased our Mini Countryman. The process was made really easy for us as both my husband and myself are retired. The salesman went through all the functions with us and couldn’t have been more helpful.

Réponse de Sytner Group - Sytner Swansea MINI
I can’t speak highly of you enough about my experience with Sytner Swansea. Charlotte was absolutely brilliant - her communication and support meant was perfect for me and I’ve come away with a blooming beautiful car, Pwd!

Réponse de Sytner Group - Sytner Swansea MINI
Just bought an Electric Mini from Sytner Swansea. This is my second car from them. Lewis Broad was the sales executive on both occasions. He has been absolutely brilliant. Be it explaining doubts, taking you for test drives, sorting out paperwork….he just makes the whole process of buying a car look so easy. Will definitely recommend Sytner Swansea.

Réponse de Sytner Group - Sytner Swansea MINI
I received first class service from Tara Bowen. She kept me informed every step of the way when purchasing the car. Nothing was too much trouble for her.

Réponse de Sytner Group - Sytner Swansea MINI
Lewis really took the time to explain all the different variations in the mini range in order to tease out what we were looking for. He then found one at the desired spec and moved quickly to reserve it. In the meantime he arranged a test drive at our home for convenience. He also addressed any issues that we might have had. This also meant delivering the car to our house. Great service & experience. We are really happy with the car. Thanks again Lewis!

Réponse de Sytner Group - Sytner Swansea MINI
From initial drop-in visit, to collection of car, the service provided by Tara was professional, friendly, efficient and clear, with no pressure. All steps were clearly explained and the process was made easy for me because of this. Highly recommended.

Réponse de Sytner Group - Sytner Swansea MINI
I had an excellent experience at Sytner in Swansea. Tara couldn’t have been more helpful and the process went smoothly. When I picked up my mini she did all the paperwork and explained the workings of the car in detail which was very helpful to I me. Tara was thoroughly professional and a pleasure to deal with throughout and I would have no hesitation in returning.

Réponse de Sytner Group - Sytner Swansea MINI
The salesman at Sytner mini in Swansea is 1st class! So helpful. Just bought our 2nd mini from them. Customer first attitude. Will go back next time.

Réponse de Sytner Group - Sytner Swansea MINI
From start to finish excellent service from charlott she made everything easy and kept us in the loop about everything nothing was to much for her. Was probably the easiest car we have ever had from order to collect

Réponse de Sytner Group - Sytner Swansea MINI
Ordered our Mini Counrtyman from Synter Swansea in September 2021 and although it has taken until now to get delivery of it we are extremely pleased. Graham , the Sales executive kept us up to date with its progress on a regular basis and was very helpful
In all aspects of the purchase. He was a pleasure to deal with and a credit to the dealership.

Réponse de Sytner Group - Sytner Swansea MINI
Excellent service from Graham Dawson throughout the whole process and following collection of my mini.
Will definitely return. All staff were extremely helpful

Réponse de Sytner Group - Sytner Swansea MINI
Great staff helpfulll and pleasant nothing too much trouble, nice showroom and great coffee

Réponse de Sytner Group - Sytner Swansea MINI
Tara was so helpful and informative throughout the process. Nothing was too much trouble for her.

Réponse de Sytner Group - Sytner Swansea MINI
Excellent service from Lewis and team, made everything so easy for me

Réponse de Sytner Group - Sytner Swansea MINI
I've just taken delivery of my third MINI from Lewis Hughes at Sytner Swansea. I love my new car and as always the service from Lewis was first class. I got exactly the right car for me and was kept up to date throughout the order process. Lewis was quick to answer all my (very specific!) queries and always talked through options. Tara stepped in when Lewis was unavailable and it was a smooth handover, professionally managed. Love, love, love my new wheels 😁 Thanks Lewis!

Réponse de Sytner Group - Sytner Swansea MINI
I always get treated like a VIP when I come to the showroom. Amazing staff, Charlotte, Graham and John are superb.

Réponse de Sytner Group - Sytner Swansea MINI
Been buying cars here for the last 15 years. Always top customer service and sales advice

Réponse de Sytner Group - Sytner Swansea MINI
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.