I had a Telford Cylinder fitted last year. I forgot to register it and as a result I had no guarantee. I approached Telford and they arranged for my cylinder to have its first year service. Very... Voir plus
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Lisez les avis des autres
I needed to have the Solar Thermal system serviced. After trying for weeks with other businesses without success, I phoned this Company. They were amazing and arranged to get the system checked the ve... Voir plus
Oh my goodness I don’t know where to start ! From the very first time I spoke to Caroline the customer service has been second to none ! Basically we had a Tornedo cylinder installed a few yea... Voir plus
Telford really have been amazing at sorting out the issues left by greener living. Both with a leaking tank last august and more recently helping me diagnose and resolve my tank sterilisation iss... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UK Copper & Stainless Cylinder manufacturer, proud to be manufacturing cylinders within the UK for over 30 years.
Coordonnées de contact
Furrows Business Park, TF1 2FE, Telford, Royaume-Uni
- 01952 257963
- sales@telford-group.com
- www.telford-group.com
4,8
Excellent
167 avis
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N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
New Cylinder caused hot water isses
Purchased a brand new cylinder with installation, once installed the hot water tempatature in my shower dropped, originally Cylinder Maintenance Services Teleford said they would come and inspect, then they said I would have to pay for this service even though;
a) I had just paid for the brand new cylinder installation
b) The shower worked fine previously
c) They initially agreed to inspect it for free
d) I had spent nearly £2,000 with them on the new cylinder and installation.
I did not ask them to fix something they did not cause, just to see if the new cylinder and/or it's installation was the issue.
Very disappointing.
12 mars 2019
Avis spontané
I bought a faulty cylinder from this Company , TELFORD CYLINDERS
I bought a faulty cylinder from this company a welded joint started leaking they wouldn't believe they were at fault it cost me an extra days work installing a replacement cylinder they refused to pay for my labour and never offered any compensation to my elderly customers for being without hot water till a replacement cylinder arrived I would definitely get something in writing before purchasing from this FAMILY RUN COMPANY
1 décembre 2014
Avis spontané
This manufacturer has the right attitude to customer service
I ordered a Telford Tank through a partner company of theirs (heatandPlumb, see separate review) and was let down badly by them. I called Telford Group and was put in touch with their customer service team.
Not expecting a great deal my hopes were not high, but I was treated like the most important customer there was and the lady I was talking to managed to create a miracle. She was able to get my tank delivered the next day when HeatandPlumb would not even recognise there was a problem.
The amazing thing was that the company (Management and Manufacturing) all backed up her promise to me and rescued a very tight schedule. This company should win every customer service award there is.
24 mai 2011
Avis spontané
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