Tennisexpress Avis 

Received my shoes on time and in great condition.

This is my number 1 trusted tennis store to buy from online they try their absolute best to get it shipped out asap! Always bringing my packages fast but also being very secure and reliable, they also package everything very well to insure nothing gets damaged while be shipped to your front door step! 10/10 always trust tennis express.

I've used TennisExpress for years since high school and have always been able to find supplies and equipment at an affordable and justified price. Customer service has been communicative when I had questions about my order and responded in an appropriate amount of time.

Great website. Easy to navigate, great deals, and awesome review team. They helped me get an idea of a racket that I was considering. Amazing! 5 stars!!!!

Great company. Love purchasing from Tennis Express. Great sales.

My experience was awesome.

I think their advertising is great and definitely catches the eye!

SO GREAT SO GOATED

Customer service was excellent

Good job and good website

Great deals and a very quality selection of tennis gear from rackets to even some pickleball stuff

Great experience buying from tennis express. never disappointing

Well, I thought I was ordering a skirt, but to my surprise I got a tank top that was pictured with this top…ugh! And it is a final sale item with no refund or exchange available! Lesson learned…order from astore rather than online!

Tip for consumers:
Don’t show the skirt…just show the top. This was very confusing. Although I have ordered from Tennis Express in the past, this order put a very bad taste in my mouth. I may not order online from your website again! In the past, I have given you folks the maximum number of stars, but not this time!

Products used:
Nothing so far.

What I love about tennis express is that they ship the same day! My order arrives quickly and they have such a great collection of apparel for the entire family!

The website is easy to use. I can usually find a pair of shoes on sale which helps as I go through them quickly.
Keep up the good work!!

I recently purchased pickleball shoes from Tennis Packs, and I’m extremely satisfied with my experience. The customer service was excellent, and the product quality exceeded my expectations. Everything arrived just as described, and the whole process was smooth and reliable. I would highly recommend this trustworthy website to anyone looking for great gear!

I purchased a racquet for my daughter, but after speaking with her coach, we realized the model was too heavy. I contacted Tennis Express to initiate a return. Their customer service representative specifically asked for photos to verify the condition before approving the process. I sent photos showing the racquet untouched and still in its original shipping bubble wrap. The rep confirmed it was in "new condition" and issued a return label.

I shipped it back exactly as it arrived. They received it on a Monday but sat on the package until I emailed them days later to ask about the status. Suddenly, they claimed the plastic grip had been opened and hit me with a 10% restocking fee. This was a complete fabrication. The racquet was never opened or used.

When I emailed and called to dispute this completely unjustified fee, their customer service team completely ignored me. I had to file a formal dispute with Affirm. Affirm looked at my email evidence and immediately reversed the charges in less than five minutes.

Do not trust this company's return policy. If you have to return an item, take extensive pictures, because they will try to hit you with fake restocking fees and then ignore your communications when you call them out on it.

Worst customer service. I had to return the racket twice because it was damaged from stringing department. I bought it new and get the items twice damaged. Quality control is poor and would not recommend to buy it here.