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Tenpin - Blackpool Avis 

205
TrustScore 3.5 sur 5

3,7

Rigby Road, FY1 Blackpool, England, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Great venue, very family friendly. Lanes are all well maintained . One complaint though. When allocated lane 10 for our game we went straight to it. None of the tables had been cleared from the previo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This place has it all, Bowling, karaoke, Escape room, laser tag, soft play, amusement machines, cafe and a bar, (inc waiter service) sign up and receive amazing discount deals 5*

L'entreprise a répondu

Noté 5 sur 5 étoiles

2nd visit and had a Great time at tenpin Blackpool, my first review of tenpin Blackpool i gave 1 star review for multiple reasons, but after speaking to the manager Alec and visiting for a second tim... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Most of the Staff are great with the Guests! only downsides, is how the long the drinks took to get to Our Lane - just 3 drinks by the way- we were halfway through our second game of bowling, and sepa... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.


Coordonnées de contact

  • Rigby Road, FY1, Blackpool, England, Royaume-Uni

3,7

Moyen

TrustScore 3.5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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3,7

Tous les avis

(205)

11 702 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great place

Staff were helpful and knowledgeable and lots to do within complex

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hey Andrew, thank you for the amazing 5* rating of Tenpin Blackpool. We are so pleased you enjoyed your visit and found our team helpful and knowledgeable. We appreciate your kind words about the activities available. We look forward to welcoming you back again soon for another great experience.
Take care,
Kirsty

Noté 3 sur 5 étoiles

Venue was amazing. Staff were rude

Venue was amazing. Kids loved the arcade space and bowling. Really lovely to have something so nice in Blackpool.
Staff, you can tell are learning. Unsure where things are and running around trying to figure things out, but they do try when asked. Soft play staff however are extremely rude and snotty so much so our kids wouldn’t go in and play in that area.

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Stacey, thank you for taking the time to leave a review of Tenpin Blackpool! We are so pleased you found our venue amazing, however, we are very sorry to hear that some of your visit was not as much fun as we would have hoped! We pride ourselves on excellent customer service so we are very disappointed to hear this! Please be assured that all feedback will be sent back to the team for future improvements and we do hope you will still consider visiting us again in the future! Best wishes - Mel

Noté 4 sur 5 étoiles

Only issue was the wait time on the…

Only issue was the wait time on the food to be told it was just sat in the kitchen it was freezing when was given to us

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Courtney, thank you for taking the time to leave a review of Tenpin Blackpool! We are pleased to hear you enjoyed your visit. However, we are very sorry to hear that there was a long wait for your food and it arrived cold. Your feedback is so important to us so please be assured all will be sent to the team for future improvements and we do hope you will still consider visiting us in the future! Best wishes - Mel

Noté 1 sur 5 étoiles

Astronomical prices

The place itself is perfectly nice as it's new and the staff were perfectly nice, but the cost of one game of bowling which took all of 10-15 minutes was absolutely outrageous. I will not be paying those prices again regardless of how nice the venue is.

I wasn't even going to leave a review but I have been hounded via emails since my visit and I think it's extremely cheeky given that this review took me more time to write than the game of bowling I paid £30 for.

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hello, thank you for taking the time to leave a review of Tenpin Blackpool! We are so pleased to hear you enjoyed your visit and found our team friendly! However, we are very sorry to hear that you found our pricing expensive. For any future visits, we would advise taking a look at the deals section on our website here https://www.tenpin.co.uk/deals/ for some fabulous deals we have throughout the week! Best wishes - Mel

Noté 5 sur 5 étoiles

Great customer Service

Staff very friendly Great customer service 👍 will come again deffo

10 juin 2026
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Réponse de Tenpin - Blackpool

Hi Jamie, what a great 5* review of Tenpin Blackpool! We are so happy to hear you had the best time and found our team super friendly and we can't wait to see you again soon! Best wishes - Mel

Noté 1 sur 5 étoiles

Customer service is on another level

Customer service is on another level. That is not a positive thing. Wow it truly needs working on

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hi there, thank you for taking the time to review Tenpin Blackpool! We're very sorry to hear that there had been issues with the customer service and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk and we can pass this on to be looked into. Best wishes - Adelaide

Noté 3 sur 5 étoiles

Had a nice time but staff caused an issue

Was fun, the downside was when I ordered a drink to the bowling lane. Waited over 20 minutes for my drink and then when it did arrive I was ID’d (Which is perfectly fine, I Understand it has to be done, so it’s not a problem) The problem arose when the young man who was asking for my ID, pointed at me in quite an abrupt way and said ID. Thought it was quite rude. No please or Thankyou, No manners. So it was rather strange. I’d come back just that whole situation was odd

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hello Anonymous,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We're sorry to hear about the delay with your drink order and the interaction you had with a team member. We appreciate you bringing this to our attention and will address this internally to ensure better service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Noté 5 sur 5 étoiles

It was absolutely amazing and customer…

It was absolutely amazing and customer service was amazing we felt so looked after for my dad's birthday day

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Johny, thank you so much for this wonderful 5* review of Tenpin Blackpool! We are thrilled you all had a great time celebrating your dad's birthday and you received excellent customer service and we can't wait to see you all again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Brilliant time at Tenpin

Brilliant time at Tenpin, you can get food/drink whilst you bowl, frequent bus services, offers on different days etc, highly recommend to anyone...

5 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Justin, what an excellent 5* review of Tenpin Blackpool! We are thrilled you had such a brilliant time and would highly recommend us and we can't wait to welcome you back again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

I am a wheelchair user and the help I…

I am a wheelchair user and the help I got was amazing I really enjoyed my night will definitely came back

7 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Michelle, what a fantastic 5* review of Tenpin Blackpool! We are so happy you had the best time and received excellent customer service and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

Noté 5 sur 5 étoiles

Everything just everything

Everything just everything

23 juin 2026
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Réponse de Tenpin - Blackpool

Hi Andrew, thank you for your 5* review of Tenpin Blackpool! It's amazing you seemed to find everything you were looking for at our venue. We look forward to welcoming you back again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

We have been twice in last month and…

We have been twice in last month and can it fault this place. The staff are amazing especially Leah who went above and beyond to help us in every way she could to make our experience great. Great value for money both bowling food and even drinks.

1 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Wayne, thank you for your lovely 5* review of Tenpin Blackpool! Great value for money and exciting entertainment are high contenders for Tenpin so we really appreciate the feedback. It's also great to hear how helpful you found our staff member. See you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Fantastic experience staff are friendly…

Fantastic experience staff are friendly and helpful and the place is clean and tidy 10/10

1 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Andy, thank you for your 5* review of Tenpin Blackpool! We're so glad to hear that your visit was made so fantastic by the friendliness and helpfulness of our staff and the cleanliness of the venue. See you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Very welcome respectful organised my…

Very welcome respectful organised my daughter had her best birthday there

1 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Susan, thank you for your 5* review of Tenpin Blackpool! It's so lovely to hear that you found our staff welcoming and respectful and that your daughter celebrated her best birthday with us. Tenpin really are the best for birthday parties! We hope to see you again soon. Best wishes-Leila

Noté 3 sur 5 étoiles

Easy to book, food not so good

Easy to book. Arrived, plenty of staff standing around chatting but only one on the check on desk. Checked in, easy to enter details on screen. Ordered food and drinks, easy. Waited a while for food, husband had to change his order twice as they'd run out, he ended up cancelling his and being refunded. He dodged a bullet there to be fair!

Food eventually came, it was okay, until the next day. Myself and our two sons were quite poorly. We'd all had the fries/curly fries, that all we could put it down to. Upset stomach, runs, sickness, fatigue, very poorly for two days.

I contacted via email, phone and Facebook, it's 4 days and not one person has gotten back to me, not one, disgusting!

Woud I go again? Yes for the bowling, definitely not for the food at all. Tenpin, sort out your customer service, I will await your call.

29 juin 2026
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Réponse de Tenpin - Blackpool

Hi Shreen, thank you for your 3* review of Tenpin Blackpool. We are very sorry to hear about the issues you encountered with our staff and the food order as well as the food not meeting your expectations. Please could you email customer.feedback@tenpin.co.uk and we will look into this further for you. Best wishes-Leila

Noté 3 sur 5 étoiles

Slow bar service

1 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Steven, thank you for your 3* review of Tenpin Blackpool. We are very sorry to hear that you found the bar service slow. We will pass this across to the relevant team for future improvements. We hope to see you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Brand new bowling alley

Brand new bowling alley, great staff, nice clean venue. Excellently set out and plenty to do. Cannot fault this place and cannot wait to make many memories there

24 juin 2026
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Réponse de Tenpin - Blackpool

Hi Dean, thank you for your 5* review of Tenpin Blackpool! It's amazing to hear how great you found our staff and how convenient the set-up and the cleanliness of the venue was. We look forward to welcoming you back again soon for more memory-making! Best wishes-Leila

Noté 5 sur 5 étoiles

Staff was great.

Staff was great.
It was easy to set up the games of bowling very organised got straight on the lanes with no assistance had a great time ordered drinks and ice cream straight to the lane too it was very quick. If I had any criticism id lower the prices of the tocket prizes we spent £60 getting tickets couldn't get much worthy of that

1 juillet 2026
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Réponse de Tenpin - Blackpool

Hi there, thank you for your 5* review of Tenpin Blackpool! It's amazing to hear how efficient and organised you found your experience. Thank you for the feedback regarding the pricing of the arcade prizes, we will pass this across to the relevant team for future improvements to be made. See you soon! Best wishes-Leila

Noté 5 sur 5 étoiles

Welcoming by staff

Welcoming by staff . Clean environment. Friendly atmosphere

1 juillet 2026
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Réponse de Tenpin - Blackpool

Hi Debra, thank you for your 5* review of Tenpin Blackpool! It's wonderful to hear that you found our staff welcoming, our venue clean, and the atmosphere friendly. We hope to see you again soon! Best wishes-Leila

Noté 4 sur 5 étoiles

First Visit

We really enjoyed the bowling and had a great experience. Not quite 5 stars overall though as after being served our food we were waiting a long time for our drinks (ordered at the same time as the food using the QR code on the table). Just a small thing really, but better to have been brought the drinks first or co-ordinated so they could have been brought out together. Would still return for the bowling though.

24 juin 2026
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Réponse de Tenpin - Blackpool

Hi Katie, thank you for your 4* review of Tenpin Blackpool! We are so glad to hear that you enjoyed the bowling and had such a great experience but we are very sorry to hear about the wait time for the drinks. We will pass this across to the relevant team for future improvements. We hope to see you again soon. Best wishes-Leila

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